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Aiva Patient Assistant

Aiva Patient Assistant

Aiva Patient Assistant

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By Aiva Health
5.0

4 reviews

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Aiva Patient Assistant
Aiva Patient Assistant

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Overview

Contents

OverviewAVIA SummaryAboutEHR IntegrationsUse cases and differentiatorsDiversity, equity, and inclusion practicesCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.
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Avia Summary

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Aiva Patient Assistant is a solution provided by Aiva Health which was founded in 2016. It belongs to multiple categories of digital health solutions including Smart Rooms, Customer Service, Improving Engagement & Self-Management, Conversational & Visual Interactive Voice Response (IVR), Conversational AI, Artificial Intelligence (AI), and Ambient Intelligence.
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It has 8 verified clients.
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Aiva Patient Assistant integrates with major EMRs such as Epic, Cerner.
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Some other resource(s) that may be helpful in learning about Aiva Patient Assistant include: Empowering Nurses: Reducing Clinical Burden with Aiva’s AI Solutions and Digital front door: The key to staying ahead in healthcare
DESCRIPTION

Aiva Patient Assistant is a voice assistant for patients, giving them hands-free control over their experience while reducing busywork for nurses.

Aiva leverages Alexa devices in patient rooms. We integrate with more than 25 inpatient systems, including building management (like Siemens, Desigo and Trane), patient experience (like GetWell, Sonifi, pCare and Vibe), communications (like Voalte and Vocera), EHR (Epic, Cerner) and nurse call (Rauland).  

Patients enjoy instant results and a more self-directed experience, improving satisfaction.

Nurses spend less time on low-value requests and more on direct patient care, allowing them to practice at the top of their license. For example, at a rehab hospital in Philadelphia, patients average more than 12 requests per day using Aiva, saving nurses more than 7500 hours per year.   

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FEATURED MEDIA
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Aiva_SmartRoom-Brief_02 (1).pdf
Aiva_SmartRoom-Brief_02 (1).pdf
alexa_integrated_rooms___magee (720p).mp4
aiva_baycare_02-23-2024 (720p).mp4
See all media
CATEGORIES & SOLUTIONS

Smart Rooms


Customer Service


Improving Engagement & Self-Management


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Environmental Control


Virtual Care Coordination


Voice Solutions


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CLIENT TYPES

Pediatric Hospitals

Academic Medical Centers

Rural Hospitals

Small Hospital/Health System

Large Hospital/Health System

Extra Large Hospital/Health System

AWARDS
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EHR integration
Integrations
Acute care EMR, ADT
EHR integration and relevant hardware
Not applicable
EMRs supported
Epic, Cerner
Hardware compatibility
Not applicable
Use cases and differentiators
Use case descriptions

Hands-free:

  • Lighting control
  • Blinds/shades control
  • Thermostat control
  • TV control
  • Nurse call
  • FAQ access
  • Medication education
  • Music and relaxing sounds
Pediatric use cases

With Aiva, patients use their voice to control lights, blinds, thermostats, TVs and pillow-speaker requests, as well as play music and other entertainment.

Users
  • Jefferson Health
  • BayCare Health
  • Houston Methodist Hospital
  • Bethany Children's Hospital (partial functionality)
  • Moffitt Cancer Center (partial functionality)
Differentiators vs internal options

EHRs do not provide hands-free Smart Room controls like lights, blinds, thermostats and TVs. They also don't offer music, educational content, nurse call assistance or integration with language interpreter services.

Differentiators vs competitors

Aiva is the only full-featured in-patient voice platform in the U.S.  

For example, Aiva's integrations with 25+ inpatient systems make us the only vendor enabling full Smart Room capabilities in U.S. hospitals, including voice control over lights, blinds, thermostats, TVs, PBX and nurse call.  

In addition, Aiva Patient Assistant is the only voice assistant enabling access to a range of patient-centric content, from medication education to music and relaxing sounds.

Health Equity
Aiva Patient Assistant's approach to Multimodal

Hands-free voice and (with screen-enabled devices) touch commands as alternative to smartphone.

AVIA GUIDE
What is multimodal?
Text IVR for those without a smartphone.
Aiva Patient Assistant's approach to Language accessibility

Our voice solution offers English and Spanish. Our GPT-powered SMS solution offers 26 different languages.

AVIA GUIDE
What is language accessibility?
Provides inclusive language services, including availability of interpreters for all languages that are in your community through physical or digital means.
Aiva Patient Assistant's approach to Accessible engagement options

Hands-free voice access for all UI modalities, as well as large-font text options for screen-enabled devices.

AVIA GUIDE
What is accessible engagement options?
Offers engagement options, including a variety of communication channels such as text, voice and larger fonts.
Aiva Patient Assistant's approach to Privacy

Aiva is HIPAA-compliant and protects both patient and staff privacy while providing aggregated usage data in our dashboard.

AVIA GUIDE
What is privacy?
Builds trust by communicating data privacy, security, and optionality for data use by the care team.
Aiva Patient Assistant's approach to User support

Aiva provides launch training curriculum and ongoing dedicated Client Success support.

AVIA GUIDE
What is user support?
Provides timely support and training to improve digital literacy and ease of use.
Company information

By Aiva Health

Founded in 2016

$100,000 total equity funding

Visit website

HELPFUL TOOLS

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Media

Images

No images provided

Videos
alexa_integrated_rooms___magee (720p).mp4
aiva_baycare_02-23-2024 (720p).mp4
Downloads
media thumbnail
Aiva_SmartRoom-Brief_02 (1).pdf
Select which hospital or health system you work at and see a personalized compatibility level.

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Aiva Patient Assistant

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VS
PROCLE HEALTHWORKS | Holistic Patient Engagement & Turnkey RPM, RTM & CCM with Integrated Telehealth

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Reviews

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Overall Score
5.0

4 reviews

5.0

Features

5.0

Ease of use

5.0

Customer Support

5.0

EHR Integrations

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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other
Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)
Reviewer’s Org EMR compatibility
Select EMR
Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

November 18, 2024

verified

November 18, 2024

This technology is excellent, and it really helps the patient

We partner with Aiva Health and Hatchmed and we’re bringing Alexa to the bedside. You’re able to use the pillowspeaker hands-free. It integrates with the pillowspeaker and the dome light.

“Alexa, TV on..”

“Alexa, light.”

“Alexa, play calming music.”

“Alexa, I’m in pain.”

This technology is excellent, and it really helps the patient … in their care journey while they’re in the hospital and it will even help them transition as they go home.

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user image

Jesus A. Diaz MBA, MSN, RN, LSSGB

Informatics Executive, Executive sponsor working with Aiva Patient Assistant at Memorial Healthcare System
Review Source
:
linkedin.com/feed/update/urn:li:activity:7257020923310927872/
Helpful(0)

July 3, 2024

verified

July 3, 2024

Personalize their experience and give the patient some control

Aiva has helped us to build the skills that are specific to healthcare in a way that's very secure. We were able to personalize their experience and give the patient some control over the room.

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Craig Anderson

Director of Innovation, Executive sponsor working with Aiva Patient Assistant at BayCare Health System
Review Source
:
aivahealth.com/video-stories/baycare-voice-enables-smart-rooms-with-aiva
Helpful(0)

June 6, 2024

verified

June 6, 2024

Enhances Patient and Nurse Experience

Patients can control room tech like the TV and get hospital specific information by asking Alexa to help.  

              
"Nurses don’t feel like they are invading a patient’s space as they don’t have to start rifling through covers and bedsheets trying to find the TV remote," said Lisa Baak, Clinical Informatics Supervisor at Moffitt

View more

user image

Marc Perkins-Carrillo

CNIO, IT / Technical support working with Aiva Patient Assistant at H. Lee Moffitt Cancer Center and Research Institute
Helpful(0)

June 5, 2024

verified

June 5, 2024

Helps enhance their hospital experience

Patients young and old are now used to voice-activated devices in their homes. Since it's familiar to them, it helps enhance their hospital experience. In the hospital, patients have little to distract them from pain or loneliness. Aiva has been a true partner.

View more

user image

Peachy Hain

Executive Director, Surgical Services and Clinical Support Programs, Executive sponsor working with Aiva Patient Assistant at Cedars-Sinai Medical Center
Review Source
:
cedars-sinai.org/newsroom/cedars-sinai-taps-alexa-for-smart-hospital-room-pilot/
Helpful(0)
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