Avia Logo
Write a review
Categories
Resources
For Vendors

Products /

Digital Experience Engine

Digital Experience Engine

Digital Experience Engine

Visit Website

By WebMD Ignite
4 verified clients, 
sign up to view

Claimed

Visit Website

Digital Experience Engine
Digital Experience Engine

Visit Website

OverviewReviews
Clients
Resources

Overview

Contents

OverviewFeature highlightsAVIA SummaryAboutProduct capabilitiesEHR IntegrationsUse cases and differentiatorsDiversity, equity, and inclusion practicesCompany informationMedia
Current Time 0:00
Duration -:-
Loaded: 0%
Stream Type LIVE
Remaining Time 0:00
 
1x
    • Chapters
    • descriptions off, selected
    • captions off, selected
      Digital Experience Engine Feature Highlights
      Increase engagement and conversions

      Create engaging web experiences with a solution that focuses on the needs of healthcare consumers.

      Select which hospital or health system you work at and see a personalized compatibility level.

      Avia Summary

      o
      Digital Experience Engine is a solution provided by WebMD Ignite. It belongs to multiple categories of digital health solutions including Provider Search, Scheduling, Consumer Access & Engagement, Digital Front Door (DFD), Provider Directory, Patient Flow, Concierge Care, Personalized Care, and Conversational AI.
      o
      It has 4 verified clients.
      o
      Digital Experience Engine integrates with major EMRs such as Epic, Cerner, and Meditech.
      o
      Some other resource(s) that may be helpful in learning about Digital Experience Engine include: A buyer’s guide to conversational AI and Digital front door: The key to staying ahead in healthcare
      DESCRIPTION

      You need a content management solution (CMS) that will empower and create a more contemporary online experience — without extensive IT support. Built specifically for healthcare, focused on uptime and site speed, and featuring a robust atomic design, Ignite Digital Experience Engine supports rapid development and deployment of digital content and assets across responsive websites, microsites, mobile apps, and more.

      • Easy content authoring and editing from anywhere
      • Healthcare-specific web components
      • Digital asset management (DAM)
      • Personalized content delivery
      • Unified tagging and taxonomy capabilities
      • API extensibility and decoupled architecture
      • Advanced SEO
      • Elastic hosting
      • Ongoing automatic upgrades, support, and maintenance

      From high-conversion landing pages that support your marketing campaigns, to websites for your practices, hospital, multi-site health system, or health plan, you’ll have the option of full development, creation, and implementation by a dedicated team of DX Services experts. 

      Read more
      FEATURED MEDIA
      See more
      media thumbnail
      Client Success: EAMC.pdf
      Client Success: EAMC.pdf
      media thumbnail
      Client Success: Melrose Wakefield.pdf
      Client Success: Melrose Wakefield.pdf
      media thumbnail
      Client Success: N Kansas.pdf
      Client Success: N Kansas.pdf
      See all media
      Product capabilities
      Provider directory and search

      Marketing teams have more control and the ability to provide the (accurate and relevant) information consumers value most through seamless integration with: 3P ‘find care’ websites, mobile apps, hospital monitors, self-service APIs, marketing automation, chatbots, contact center workflows, and more.

      AVIA GUIDE
      What is provider directory and search?
      Synchronizes with multiple data sources to provide up-to-date provider listings without duplication across sources. Search function should automatically complete terms and returns for mistyped words.
      EHR integration
      Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other
      Use case dependent
      Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care
      Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other
      Use cases and differentiators

      Create, attract, and deliver the ideal digital experience with a comprehensive hub for your key audiences, providing easy access to details about your medical services, locations, appointment scheduling, patient portal, clinically-reviewed health content, physician and healthcare provider profiles, and more. Global features include: 

      • No-code application configuration
      • Brandable design system and component library
      • Taxonomy management system
      • Dynamic calls-to-action and personalization
      • Site configuration settings
      • Ongoing feature enhancements
      • Fully managed cloud hosting with auto-scaling and WAF

      Whether you need a turnkey, branded, hosted site or a fully customized solution with API integration or CMS incorporation, offer parents, guardians, and caregivers a powerful repository of curated and synchronized provider information and care locations, as well as a curated selection of pediatric-specific articles, images, interactive tools, and videos, that are URAC-accredited, NCQA-certified, and medically reviewed.

      Healthcare marketers with end user being health consumers (e.g., patients, caregivers).

      None provided
      • Purpose-built for healthcare organizations with 30+ years’ experience
      • Robust out-of-the-box tools that enhance online experiences, e.g., Provider Finder and Location Finder
      • HIPAA-complaint, cloud-based solution
      • Ready-to-use theme offerings for organizations with budget/time constraints
      • No-code content authoring, editing, and publishing that’s highly efficient (no requirement for IT assistance)
      • Configurable SEO so every provider and location page is automatically optimized for hyper-localized search
      • Ability to customize and change the “look and feel” of the user experience without coding or custom development via self-service Admin portal
      • A governance tool that allows greater control over the collection and transfer of data from tracking technologies
      Health Equity
      Digital Experience Engine's approach to Privacy

      Secure forms and lead management solutions to meet healthcare’s stringent privacy, i.e., HIPAA requirements. And with Ignite BrandSafe Analytics layered in, healthcare organizations can facilitate a seamless integration of high-performing marketing services and web-tracking technologies, while providing an increased ability to address data privacy and security standards.

      AVIA GUIDE
      What is privacy?
      Builds trust by communicating data privacy, security, and optionality for data use by the care team.
      Company information

      By WebMD Ignite

      Visit website

      Digital Experience Engine Comparisons

      Digital Experience Engine

      Digital Experience Engine

      VS
      Kyruus Connect

      Kyruus Connect

      Digital Experience Engine

      Digital Experience Engine

      VS
      Patient Experience Platform

      Patient Experience Platform

      Digital Experience Engine

      Digital Experience Engine

      VS
      TQA Healthcare's Digital Experience

      TQA Healthcare's Digital Experience

      Digital Experience Engine

      Digital Experience Engine

      VS
      Health Experience Platform (HXP)

      Health Experience Platform (HXP)

      Digital Experience Engine

      Digital Experience Engine

      VS
      Healthcare Knowledge Graph

      Healthcare Knowledge Graph

      Digital Experience Engine

      Digital Experience Engine

      VS
      Steer Concierge

      Steer Concierge

      Digital Experience Engine

      Digital Experience Engine

      VS
      Engagement Suite

      Engagement Suite

      Digital Experience Engine

      Digital Experience Engine

      VS
      GetWell Rounds+ (Surveys & Digital Rounding)

      GetWell Rounds+ (Surveys & Digital Rounding)

      Digital Experience Engine

      Digital Experience Engine

      VS
      Banner Digital Signage

      Banner Digital Signage

      Digital Experience Engine

      Digital Experience Engine

      VS
      Provider Finder

      Provider Finder

      Digital Experience Engine

      Digital Experience Engine

      VS
      Data Management

      Data Management

      Digital Experience Engine

      Digital Experience Engine

      VS
      Listings

      Listings

      See more comparisons
      Compare to similar products

      Best Digital Experience Engine Alternatives

      product image
      Kyruus Connect

      By Kyruus Health

      5.0
      product image
      Healthcare Knowledge Graph

      By Yext Inc

      5.0
      View top 10 alternatives

      Media

      Images

      No images provided

      Videos

      No videos provided

      Downloads
      media thumbnail
      Client Success: EAMC.pdf
      media thumbnail
      Client Success: Melrose Wakefield.pdf
      media thumbnail
      Client Success: N Kansas.pdf
      Select which hospital or health system you work at and see a personalized compatibility level.

      Digital Experience Engine Comparisons

      Digital Experience Engine

      Digital Experience Engine

      VS
      Kyruus Connect

      Kyruus Connect

      Digital Experience Engine

      Digital Experience Engine

      VS
      Patient Experience Platform

      Patient Experience Platform

      Digital Experience Engine

      Digital Experience Engine

      VS
      TQA Healthcare's Digital Experience

      TQA Healthcare's Digital Experience

      Digital Experience Engine

      Digital Experience Engine

      VS
      Health Experience Platform (HXP)

      Health Experience Platform (HXP)

      Digital Experience Engine

      Digital Experience Engine

      VS
      Healthcare Knowledge Graph

      Healthcare Knowledge Graph

      Digital Experience Engine

      Digital Experience Engine

      VS
      Steer Concierge

      Steer Concierge

      Digital Experience Engine

      Digital Experience Engine

      VS
      Engagement Suite

      Engagement Suite

      Digital Experience Engine

      Digital Experience Engine

      VS
      GetWell Rounds+ (Surveys & Digital Rounding)

      GetWell Rounds+ (Surveys & Digital Rounding)

      Digital Experience Engine

      Digital Experience Engine

      VS
      Banner Digital Signage

      Banner Digital Signage

      Digital Experience Engine

      Digital Experience Engine

      VS
      Provider Finder

      Provider Finder

      Digital Experience Engine

      Digital Experience Engine

      VS
      Data Management

      Data Management

      Digital Experience Engine

      Digital Experience Engine

      VS
      Listings

      Listings

      See more comparisons
      Compare to similar products

      Best Digital Experience Engine Alternatives

      product image
      Kyruus Connect

      By Kyruus Health

      5.0
      product image
      Healthcare Knowledge Graph

      By Yext Inc

      5.0
      View top 10 alternatives

      Reviews

      Filter reviews

      Overall Score

      0 review

      Sort by:
      Most Recent
      Sort by:
      Most Recent
      Oldest
      Most Helpful

      Filter reviews

      Reviewer’s Rating
      5
      4
      3
      2
      1
      Reviewer’s Role
      • End user
      • Project manager
      • IT / Technical support
      • Executive sponsor
      • Internal consultant
      • Other
      Reviewer’s Org Size
      • XL ($5B+ NPR)
      • L ($3-5B NPR)
      • M ($1-3B NPR)
      • S ($0.2-1B NPR)
      • XS (< $0.2B NPR)
      Reviewer’s Org EMR compatibility
      Reviewer’s Org Type
      • AMC
      • Pediatric Facilities
      • ACO
      • Rural Presence

      Looking for reviews on Digital Experience Engine?

      Submit your work email and we'll notify you when new reviews have been added.

      Explore Related Resources
      resource image
      July 25, 2023
      A buyer’s guide to conversational AI
      Conversational AI is an advanced technology that allows machines to understand, process, and respond to human language in a way that is both contextually relevant and interactive. Within the healthcare sector, this technology is increasingly deployed to automate routine tasks and deliver a more robust and personalized patient experience. Conversational AI leverages a combination of machine learning, natural language processing, and occasionally deep learning to interpret and respond to user inputs, with a conversational user interface that mimics human interaction. Digital health companies deploy conversational AI through chatbots, voice assistants, messaging apps, or any other type of platform where natural language interactions occur.
      resource image
      July 3, 2024
      Digital front door: The key to staying ahead in healthcare
      The Digital Front Door (DFD) methodology has emerged as a pivotal element in enhancing patient engagement, streamlining operations, and ensuring a competitive advantage. In a 2022 KLAS Top of Mind Research Report, 55% of healthcare leaders stated that their organization uses some form of DFD technology. The organizations that didn’t yet have one said it was on their radar for later implementation.
      resource image
      September 9, 2024
      Accelerating Innovation at Boston Children’s | Voices of the AVIA Network
      Jen Magaziner, VP, Digital Health at Boston Children's Hospital and Sonia Singh, Chief Insights Officer at AVIA discuss the latest on accelerating innovation at Boston Children's Hospital in AVIA's "Voices of the AVIA Network" series.
      resource image
      February 21, 2024
      Buyer’s guide to the digital front door
      What is the digital front door? Digital front door describes a set of interactive and transaction-ready capabilities to enable digital interactions between patients and health systems throughout the care journey, from pre-service to follow-up and payment. When leveraged appropriately, a digital front door strategy can improve patient experiences, drive access, and reduce (or eliminate) reliance on paper-based workflows and manual processes.
      resource image
      February 22, 2024
      Top Digital Front Door Companies Report 2024
      AVIA Marketplace's 2024 Top Digital Front Door Companies, including: Why the digital front door matters What leading solutions offer AVIA Marketplace’s top digital front door companies
      resource image
      April 9, 2024
      The Competitive Edge: Why Every Health System Needs a Robust Digital Front Door
      Patients demand convenient healthcare access akin to online services. A robust digital front door, integrating online scheduling, telehealth, patient portals, symptom checkers, and payment management, is crucial. It offers a competitive edge by enhancing accessibility, patient loyalty, brand perception, market reach, revenue, and leveraging data for insights, ensuring health systems meet modern expectations and stay competitive. Modern patients rightly demand that healthcare access be as straightforward as ordering a meal online or hailing a ride, which is still far from the norm.
      resource image
      April 17, 2024
      The Right Approach to Your Digital Front Door Enhances Patient Satisfaction and Retention
      According to a report from Accenture, patients are increasingly switching providers, and at least a portion say it’s because of the digital experience. In fact, the report goes on to show that digital engagement is a strong predictor of loyalty. Increasingly, patients say they are less likely to stay with a provider who doesn’t provide a good digital experience, and a bad digital experience effects how they feel about their entire healthcare interaction. In other words, great care or bedside manner doesn’t mean a patient will stay if the rest of their experience doesn’t meet their needs.
      resource image
      May 1, 2024
      Navigating the maze: The challenge of choosing the right digital front door solution for health systems
      In today’s rapidly evolving healthcare landscape, health system CIOs, Innovation, Strategy, and Marketing executives are faced with a daunting task: selecting the optimal digital front door solution from a sea of options. This abundance of choices often leads to decision paralysis, costly DIY endeavors, or the adoption of solutions that fail to deliver value to consumers and yield no return on investment.
      resource image
      May 15, 2024
      Going beyond the digital front door to unlock precision healthcare through data and ecosystem unification
      A consumer-grade digital patient experience solution must facilitate the holistic integration of all patient data, disparate technology solutions, and care services to deliver an experience that’s worth investing in — for both the patient and the health system at large. Otherwise, organizations risk introducing yet another fragmented solution into the market, one that fails to adequately address the diverse needs of patients.
      resource image
      May 20, 2024
      Unlocking the true potential of healthcare RCM: How a digital front door makes all the difference
      In today’s rapidly evolving healthcare landscape, optimizing revenue cycle management (RCM) in healthcare is paramount for providers aiming to maintain financial health while delivering exceptional patient care. However, traditional RCM solutions suffer from glaring inefficiencies that lead to frustrated patients and lost revenue. Enter the digital front door (DFD)—a holistic approach that enhances RCM by digitizing and centralizing various aspects of the patient journey. By streamlining everything from intake to bill pay, the DFD drives efficiency and addresses many of the shortcomings of traditional RCM along the way.
      resource image
      June 17, 2024
      Healthcare’s digital front door partners: Three essential attributes for virtual care partners
      As health systems seek out new ways to improve patient engagement, deliver a more consumer-centric experience, and expand capacity, having a clear digital front door strategy has become an increasingly essential component of their efforts.
      resource image
      July 17, 2024
      Unlocking hospitals productivity with AI: A comprehensive approach
      The future of healthcare hinges on the powerful synergy between advanced technology and human expertise. The integration of AI is not just a trend but a pressing necessity. Patients are no longer willing to endure long wait times and often switch providers if their expectations for timely service are unmet. Additionally, the heavy workload and stress experienced by healthcare professionals in an overwhelmed system highlight the urgency of adopting AI solutions. AI’s transformative impact on the healthcare sector addresses the critical need for improved patient care and operational efficiency. By strategically integrating augmented intelligence at various touchpoints, health systems can streamline the care journey and offer a comprehensive digital front-door experience, resulting in increased patient satisfaction and higher-quality professional time.
      resource image
      July 3, 2024
      The competitive edge: Why every health system needs a robust digital front door
      In today’s digital age, a robust digital front door is not a luxury but a necessity for health systems aiming to meet patient expectations, improve operational efficiency, and stay competitive. By adopting a comprehensive DFD strategy, health systems not only enhance the patient experience but also achieve significant operational and financial benefits. As the healthcare industry continues to evolve, the digital front door will play an increasingly central role in shaping the future of patient care and fostering patient loyalty.
      resource image
      April 1, 2025
      The future of CFO leadership: Embracing patient loyalty as a financial strategy
      For the past two decades, healthcare organizations have heavily invested in EHR systems – rightfully so. However, the times have changed. The real opportunity lies in developing patient loyalty through innovative membership models that provide both operational efficiency and long-term growth.
      resource image
      August 17, 2023
      Top Conversational AI Companies Report
      Conversational AI is an advanced technology that allows machines to understand, process, and respond to human language in a way that is both contextually relevant and interactive. The Top Conversational AI Companies Report is a resource designed to guide healthcare professionals in their quest for exceptional workforce solutions. This report offers perspective on prominent provider documentation companies as reflected in the client reviews gathered on AVIA Marketplace and presents a selection of leading-edge solutions and companies.
      resource image
      September 17, 2023
      The Fullstack Employee: Revolutionizing the Modern Workforce
      Discover the rise of the 'Fullstack Employee'—professionals empowered by AI to transcend traditional roles, boosting productivity, flexibility, and innovation. Dive into the transformative power of AI in reshaping the workforce and learn how businesses can harness this shift for a brighter future.
      resource image
      October 26, 2023
      Patient Engagement 2.0: How Chatbots Are Revolutionizing Health Queries
      From providing quick, relevant, and legitimate responses to health questions to streamlining essential tasks, AI chatbots are revolutionizing how patients interact with healthcare providers and provide unique new opportunities for health systems to enhance operations with digital tools.
      resource image
      October 17, 2023
      Conversational AI Elevates the Impact and Value of Digital Tools
      Advances in conversational AI virtual assistants deliver tremendous value both to patients and their providers. Leading solutions can answer routine questions, support symptom triage, help patients schedule appointments, provide education, facilitate intake and procedure prep activities, and engage patients post-discharge and during follow-up, all while reducing administrative burdens for care teams and support staff.
      resource image
      October 11, 2023
      The Transformative Potential of Conversational AI
      For healthcare providers, conversational AI could have a significant impact on operational efficiency. AI has historically excelled at handling high volume routine tasks that consume significant staff time and resources: appointment scheduling, prescription refills, department and provider routing, for example. Conversational AI will not only improve the performance of handling these tasks but will support healthcare providers in addressing the long tail of use cases that are individually less frequent but in aggregate consume time. By allowing healthcare professionals to focus on more complex and urgent tasks that demand their expertise and experience, adopting conversational AI can also improve job satisfaction as healthcare professionals can devote their time to more meaningful and engaging patient interactions.
      resource image
      October 10, 2023
      Navigating the New Frontier: Protecting Patient Data in Conversational AI and Beyond
      With conversational AI involved, legal frameworks like HIPAA and GDPR still apply, but involve added complexity and dimensions. Within legal frameworks like HIPAA and GDPR, conversational AI raises new questions about patient privacy and compliance. For instance, can a chatbot be HIPAA-compliant? How do we ensure that the data processed through conversational interfaces receive the same level of security as traditional electronic health records? Legal authorities and legislative bodies are starting to tackle these issues, but healthcare providers must stay ahead of the curve to ethically utilize these tools and ensure legal compliance.
      resource image
      January 5, 2024
      A new era for health systems: AI-based solutions for superior care
      Consumers continue to expect more with each healthcare experience, and providers are grappling with how new market solutions can cater to non-loyal patients. Health systems operate in a progressively competitive environment as the supply of available healthcare services has grown. Meanwhile, consumers have adapted their lifestyles over the past three decades to a fast-paced, competitive, and accessible market. As a result, today’s healthcare consumers have a wide array of choices at their disposal, including a burgeoning array of telehealth options that can serve patients in any location.
      resource image
      January 9, 2024
      In AI we trust? Not without finding its clinical puzzle piece.
      Generative AI solutions offer incredible opportunities for the healthcare industry to improve care across multiple dimensions and provide accessible and engaging user experiences. It makes sense that healthcare entities want to implement these tools quickly to attain the promised benefits and avoid falling behind their competitors. But these technologies might still fall short of the hype, with significant shortcomings that may overshadow the advantages for many potential customers.
      resource image
      October 17, 2024
      Top Conversational AI Companies Report | Fall 2024
      AVIA Marketplace's Top Conversational AI Companies Report | Fall 2024
      You may also like

      Digital transformation essentials — Caregiver support

      The Evolving Future of Virtual Care: NESA's Solutions for Nurse Staffing and Bedside Efficiency

      Digital transformation essentials — Non-emergency medical transportation

      VitalTech for Chronic Condition Management

      MultiCare Leverages Digital Care Journeys to Optimize the Patient Experience.

      Q&A with Siva Namasivayam of Cohere Health: The role of prior authorization in a holistic approach to care

      View all Resources
      brand-footer-logo

      Stay up to date

      Keep up with the latest products and trends in digital health.

      About AVIA Marketplace

      AVIA Marketplace is where innovative health systems and hospitals go to find the right digital health solutions. It’s built to efficiently search vendors and guide informed decisions, with tools like product comparisons, compatibility level, report generators, peer reviews, and market insights.

      AVIA Marketplace is brought to you by AVIA, a trusted company and community of experts who guide health systems on their digital transformation journey.

      AVIA Marketplace

      Contact

      Write a review
      Resources
      For Vendors
      Vendor Resources
      Glossary

      Top Categories

      Ambient Intelligence
      Digital Front Door (DFD)
      Remote Monitoring (RPM)
      Virtual Nursing
      Conversational AI
      Digitally-Assisted Provider Documentation
      Dynamic Staffing & Scheduling
      Virtual Visits (Synchronous + Asynchronous)
      Patient Education
      Revenue Cycle Management (RCM)
      Clinical Decision Support (CDS)
      Smart Rooms
      Smart Hospitals

      Company

      AVIA
      AVIA Privacy Policy
      AVIA Terms of Service
      AVIA Third-Party Licenses
      AVIA GDPR Notice
      AVIA CCPA Privacy Policy
      AVIA CCPA Notice at Collection

      Contact

      Write a review
      Resources
      For Vendors
      Vendor Resources
      Glossary

      Ambient Intelligence

      Digital Front Door (DFD)

      Remote Monitoring (RPM)

      Virtual Nursing

      Conversational AI

      Digitally-Assisted Provider Documentation

      Dynamic Staffing & Scheduling

      Virtual Visits (Synchronous + Asynchronous)

      Patient Education

      Revenue Cycle Management (RCM)

      Clinical Decision Support (CDS)

      Smart Rooms

      Smart Hospitals

      AVIA
      AVIA Privacy Policy
      AVIA Terms of Service
      AVIA Third-Party Licenses
      AVIA GDPR Notice
      AVIA CCPA Privacy Policy
      AVIA CCPA Notice at Collection
      back to top