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Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

You need a content management solution (CMS) that will empower and create a more contemporary online experience — without extensive IT support. Built specifically for healthcare, focused on uptime and site speed, and featuring a robust atomic design, Ignite Digital Experience Engine supports rapid development and deployment of digital content and assets across responsive websites, microsites, mobile apps, and more.

  • Easy content authoring and editing from anywhere
  • Healthcare-specific web components
  • Digital asset management (DAM)
  • Personalized content delivery
  • Unified tagging and taxonomy capabilities
  • API extensibility and decoupled architecture
  • Advanced SEO
  • Elastic hosting
  • Ongoing automatic upgrades, support, and maintenance

From high-conversion landing pages that support your marketing campaigns, to websites for your practices, hospital, multi-site health system, or health plan, you’ll have the option of full development, creation, and implementation by a dedicated team of DX Services experts. 

About WebMD Ignite:

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Product Description:

Exceed consumer expectations with consistent branding, one text thread, and an intuitive interface. 

Before the visit: Easy online booking that expands your presence beyond your website, and registration so simple 75% of patients complete it before their visit.

  • High-converting booking on your website
  • Direct booking from Google Business Profile and Google & Apple Maps
  • Discovery on Solv website & app
  • Digital registration & intake

During the visit: Patients know when they’ll be seen (up to 46% faster with Solv) and how much it will cost them.

  • Support for in-person and telemed appointments
  • 2-way chat
  • Digital check-in kiosk & QR code
  • Mobile waitlist
  • Upfront payment

Beyond the visit: Get a 30%+ lift on reviews, patient payments, and rebookings — by maintaining relationships on one familiar text thread.

  • Google review collection
  • Text-to-pay & autocollection using card on file
  • Advanced patient surveys
  • Automated & broadcast messaging campaigns
  • 2-tap rebooking
About Solv:

Solv is the practice growth copilot for on-demand care.

 

Our AI-powered platform integrates seamlessly with your EHR, optimizing key workflows across scheduling, intake, reviews, messaging, payments, and insights to create a unified patient experience. Trusted by leading providers like American Family Care, NextCare, and ZoomCare, we’ve powered over 80M visits across our network.  

  

We reduce staff workload by automating day-to-day communications and tasks while improving the patient experience through convenience and transparency. By streamlining operations and maximizing capacity, we help your practice run more efficiently and profitably. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Marketing teams have more control and the ability to provide the (accurate and relevant) information consumers value most through seamless integration with: 3P ‘find care’ websites, mobile apps, hospital monitors, self-service APIs, marketing automation, chatbots, contact center workflows, and more.

Provider review management and integration.

Our website builder supports online scheduling directly from provider pages via an available API for integration.

Experience delivers predictive search that auto-fills based on user-provided information.

Governance tool that allows for more effective control over what data is collected and where that data is sent. Your outreach efforts remain intact, you get valuable reporting to measure performance and maximize ROI, your organization has greater control over the collection of information, and you remain HIPAA-compliant.

Use Cases

Description:

Create, attract, and deliver the ideal digital experience with a comprehensive hub for your key audiences, providing easy access to details about your medical services, locations, appointment scheduling, patient portal, clinically-reviewed health content, physician and healthcare provider profiles, and more. Global features include: 

  • No-code application configuration
  • Brandable design system and component library
  • Taxonomy management system
  • Dynamic calls-to-action and personalization
  • Site configuration settings
  • Ongoing feature enhancements
  • Fully managed cloud hosting with auto-scaling and WAF
Pediatric use cases:

Whether you need a turnkey, branded, hosted site or a fully customized solution with API integration or CMS incorporation, offer parents, guardians, and caregivers a powerful repository of curated and synchronized provider information and care locations, as well as a curated selection of pediatric-specific articles, images, interactive tools, and videos, that are URAC-accredited, NCQA-certified, and medically reviewed.

Users:

Healthcare marketers with end user being health consumers (e.g., patients, caregivers).

Description:

Solv is a consumer engagement platform for patients seeking convenient care

Pediatric use cases:

Solv is a great tool for parents to find convenient care appointments for their children. There are many pediatric-specific urgent cares in the Solv marketplace. 

Users:

Patients of all ages for convenient care needs 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Community based organizations, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Allscripts, NextGen, athena, eClinicalWorks, Allscripts/Eclipsys, Athenahealth

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
  • Purpose-built for healthcare organizations with 30+ years’ experience
  • Robust out-of-the-box tools that enhance online experiences, e.g., Provider Finder and Location Finder
  • HIPAA-complaint, cloud-based solution
  • Ready-to-use theme offerings for organizations with budget/time constraints
  • No-code content authoring, editing, and publishing that’s highly efficient (no requirement for IT assistance)
  • Configurable SEO so every provider and location page is automatically optimized for hyper-localized search
  • Ability to customize and change the “look and feel” of the user experience without coding or custom development via self-service Admin portal
  • A governance tool that allows greater control over the collection and transfer of data from tracking technologies
Differentiators vs EHR Functionality:

Built with the patient in mind, Solv has an all-in-one patient engagement solution that is easy to use. Solv's patient marketplace also allows patients to find and book care, driving new patient acquisition and revenue.

Differentiators vs Competitors:
  • Doesn't require an app, but provides one as an option so that patients can easily re-book future visits
  • Patient information saves so it only has to be completed one time and saved to the patient account
  • Patients can upload their photo ID, insurance information, sign consent forms, and complete paperwork prior to their arrival
  • Patients can track their spot in line upon arrival
  • A proven reputation management flow allows you to increase your Google rating and reviews immediate after going live with the product

Health Equity

Full suite of health topics or curated selections available (in English, select titles in Spanish) to enhance your consumer engagement initiatives and marketing campaigns. A variety of formats engage various learning styles and preferences, including articles, images, and videos. Health literacy, medical advice, and interactive wellness planning tools, including personal risk calculators, health quizzes, prevention planners, risk assessments, and more. All resources are URAC-accredited, NCQA-certified, and medically reviewed, are based on a diverse range of evergreen and hot topics, and accessible for users of all capabilities, supported through our WCAG-compliant interface.

Secure forms and lead management solutions to meet healthcare’s stringent privacy, i.e., HIPAA requirements. And with Ignite BrandSafe Analytics layered in, healthcare organizations can facilitate a seamless integration of high-performing marketing services and web-tracking technologies, while providing an increased ability to address data privacy and security standards.

24/7 access to resources, including technical support, help articles, release notes, and on-demand training.

Keywords

Images

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Videos

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Downloads

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Company Details

Founded in 2016

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