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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Binary Fountain
Binary Fountain

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Categories

Solutions

Description

Product Description:

Piwik PRO Analytics Suite is a comprehensive, HIPAA-compliant analytics and data activation platform. It enables hospitals and health systems to securely collect, analyze, and activate patient data while maintaining 100% regulatory compliance and building patient trust.

The platform consists of four modules in one interface:

  • Analytics: Access to complete, real-time patient journeys and behavioral insights
  • Tag management: Secure tag deployment and marketing tool configuration
  • Consent management: User consent & privacy banner management and cookie detection
  • Data activation & personalization: Unified patient profiles, advanced segmentation and turning insights into action

Other capabilities of the platform include:

  • Data protection and compliance features to ensure compliance with HIPAA and other healthcare regulations (e.g., the ability to sign a customizable business associate agreement (BAA))
  • Enhanced security measures inside audit-ready infrastructure 
  • Server-side tracking & tagging for increased control over data collection 
  • Integrations with marketing tools and healthcare systems & customization options
  • Dedicated support, including onboarding & implementation

Piwik PRO Analytics Suite lets marketing and analytics teams capture nearly all their traffic while complying with strict privacy regulations. The platform’s powerful functionalities allow healthcare organizations to make confident marketing decisions without compromising patient trust. This allows them to better understand patient journeys, optimize campaigns, and increase engagement while ensuring health data remains secure.

About Piwik PRO:

Piwik PRO is a leading privacy-focused analytics platform specifically designed for data-sensitive industries. We serve healthcare organizations worldwide with a complete analytics and data activation solution that prioritizes HIPAA compliance and patient privacy while delivering actionable marketing insights.

Product Description:
With the increasing trend of healthcare consumerism, creating a better patient experience has become imperative to a healthcare organization’s success. Our healthcare-specific platform and (NLP) technology, years of healthcare experience guiding clients to achieving results, and exclusive partnerships with industry-leaders Press Ganey and Yext help them get there. Binary Fountain provides a single view across managing the entire patient experience in a healthcare-focused platform. Leveraging patient feedback from online ratings and reviews and patient surveys, Binary Fountain helps healthcare organizations engage patients and improve operations with comprehensive patient analytics and the tools to drive change. Healthcare systems, hospitals and physician practices can increase patient acquisition and loyalty, impact revenue and create a better patient experience in an increasingly healthcare consumer-driven market. Our patient experience platform is used by over 4,000 healthcare facilities globally, including organizations as large as Providence Health & Services and as small as KURE Pain Management, providing them with the deep, timely insights and tools needed to engage patients, improve operations and impact revenue.
About Binary Fountain:

Binary Fountain is the leading provider of consumer feedback management solutions designed specifically for healthcare and multifamily residential in a single cloud-based platform. Its consumer experience platform is built on a proprietary Natural Language Processing (NLP) engine that mines consumer feedback from surveys, online ratings and review sites, social media, and other data sources to equip its customers with the actionable insights needed to improve customer satisfaction and loyalty, increase engagement and drive sustainable bottom-line results.


Leading organizations, large and small, rely on Binary Fountain to understand the consumer experience, drive comprehensive operational intelligence throughout the organization, and engage consumers with innovative transparency and reputation management solutions.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

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Use Cases

Description:
  • Patient journey optimization: Track patient interactions from initial website visit through treatment completion. Identify bottlenecks in appointment scheduling and registration processes, then optimize patient education content based on engagement analytics.
  • Operational efficiency enhancement: Monitor telehealth platform usage and patient portal engagement to optimize resource allocation. Analyze feature utilization patterns to inform strategic decision-making about digital health investments.
  • Marketing campaign performance: Measure the ROI of health awareness campaigns and patient education programs. Segment audiences for targeted health information delivery and track conversion from educational content to appointment bookings.
  • Patient experience personalization: Create personalized patient experiences using customer data platform capabilities. Deliver targeted email campaigns and implement on-site personalization based on patient preferences and behavior patterns.
  • SEO improvement: Boost website visibility by identifying trending health topics and high-traffic keywords. Optimize content to improve search rankings and meet patient expectations while driving more qualified traffic.
  • Digital touchpoint analysis: Gain a comprehensive view of patient interactions across all digital channels. Analyze user flow and funnel data to understand traffic sources and optimize the patient acquisition process.
  • Conversion rate optimization: Streamline patient journeys from initial contact to service delivery. Use conversion data to refine targeting strategies and improve campaign performance across marketing channels.
Pediatric use cases:

None provided

Users:
  • Marketing teams & professionals
  • Digital analytics teams & professionals
  • Product teams & professionals 
Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Not applicable

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

Differentiators

Differentiators vs EHR Functionality:

Piwik PRO works alongside EHR systems by providing:

  • Website and digital marketing analytics for healthcare organizations
  • Patient acquisition and engagement tracking
  • HIPAA-compliant analysis of digital touchpoints outside of clinical records

While not directly integrating with EHR systems, Piwik PRO can:

  • Integrate with CRMs and other healthcare marketing tools
  • Export data for analysis in other healthcare data systems
  • Work within healthcare organizations' broader data ecosystem
Differentiators vs Competitors:
  • Piwik PRO offers an all-in-one analytics and data activation platform with the option to sign a business associate agreement (BAA) that can be customized to each healthcare organization’s needs. 
  • You can use Piwik PRO safely and effectively without needing to de-identify PHI and ePHI. This lets you base your marketing decisions on real patient data rather than anonymous statistics, enabling a more personalized approach to users’ needs.
  • The platform adopts privacy by design and boasts HIPAA certification achieved through a comprehensive assessment as part of its SOC-2 Type II audit, fully supporting health companies’ security. Piwik PRO doesn’t share or reuse your data for other purposes. 
  • Piwik PRO provides a cost-effective solution with a low entry level that doesn’t require significant technical resources to start and maintain it. With a low learning curve and dedicated onboarding and implementation, even less technical teams can quickly get familiar with the platform and begin getting value from it. 

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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Example of a marketing dashboard

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Videos

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HIPAA compliance with Piwik PRO

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Downloads

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The comparison of 9 HIPAA-compliant analytics platforms

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Company Details

Founded in 2012

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