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Best Coding & Documentation Products

Best Coding & Documentation Products

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According to a survey on attitudes towards EHRs, over ⅓ of physicians say documentation tasks are those they’d most prefer not to do.

Clinicians are spending a disproportionate amount of time working within electronic health records or performing clerical work. On average, physicians spend 27% of work hours interacting with patients and 50% of their work day on EHR documentation and clerical work. Incomplete documentation may lead to inaccurate code assignments, resulting in underpayments for episodes of care. Health systems are therefore met with the challenge of keeping clinicians from becoming disconnected and fatigued due to administrative tasks while also addressing the need for accurate clinical documentation.

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Coding & Documentation: Products


98 products
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AI to review all patient data, ensure diagnoses are not missed, and automating note-writing.

Regard uses proprietary algorithms to automatically diagnose and document conditions on behalf of inpatient providers. These automatically-generated notes save providers time, reduce coding queries, and have a dramatic impact to hospital finances.

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Andor Health was born over 4 years ago with a single mission; to fundamentally change the way in which care teams, patients, and families connect and collaborate. By harnessing the latest innovations in OpenAI/GPT models, our cloud-based platform unlocks data stored in source systems - such as electronic medical records - to deliver real-time actionable intelligence to care teams within ubiquitous virtual collaboration platforms like Zoom. By perfecting communication workflows, our platform accelerates time to treatment, decreases clinician burnout, and drives better patient outcomes.  

Healthcare institutions and providers use ThinkAndor® to enable providers to configure patient and clinician interactions with ubiquitous team collaboration platforms. This eliminates the need to manage added applications. ThinkAndor® enables a frictionless virtual interaction allowing physicians and patients to communicate without being distracted by disjointed technologies during a virtual consultation. 

ThinkAndor is the only integrated virtual collaboration platform that can truly bring together all aspects of outpatient, inpatient, post-acute and at home virtual care collaboration through the 5 Pillars of Virtual Health: Virtual Visits, Virtual Hospital, Virtual Patient Monitoring & Care Management, Virtual Team Collaboration, and Virtual Community Collaboration. 

Features include:

  • Virtual visits launched from the EHR
  • Voice-to-text clinical notes
  • Real-time alerts and notifications
  • Secure collaboration channels
  • ThinkAndor® AI Bot provides relevant content and clinical context to visits and care teams
  • Device-agnostic virtual rounding, nursing, sitting and remote consults to power the virtual hospital
  • Remote specialty consults such as Tele Stroke, Tele Psych, and Tele ICU
  • Access to a virtual on-demand network
  • Multi-room/patient virtual sitting for a variety of risk types
  • Virtual nursing to address staffing shortages

In 2020, Microsoft M12 took an investment position in Andor Health and works very closely to optimize virtual interactions leveraging OpenAI and GPT. Since then, Andor Health has grown to serve over 70,000 providers and over 500 hospitals leveraging the Andor Health platform across the US, Canada, and UK. Orlando Health, Medical University of South Carolina, Tampa General Hospital, Yale New Haven, and the National Institutes of Health are among some of the most notable. You may find some of our most prestigious partners here, https://andorhealth.com/partners.html. 

Most Importantly, Black Book has ranked Andor Health as the #1 Virtual Care Collaboration Solution with the Highest Client Satisfaction in 2023! Black Book Market Research used 18 key performance areas of operational excellence to rank Virtual Care Solutions vendors, and recognized Andor Health as the Highest in Client Satisfaction.  More importantly, Black Book reached out to nearly 1000 provider organizations, hospitals, and health systems to perform this independent market evaluation with Andor Health taking  #1 in 13/18 key performance indicators across all 5 pillars of virtual health & collaboration! This success is a proven indicator of Andor Health’s focus to empower clinicians and care teams with distinct, AI-powered virtual collaboration experiences. 

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product capabilities
Access & Scheduling
Intake & Virtual Waiting Room
Virtual Encounter
Diagnosis & Documentation
Billing, Orders, & Follow Up
Technical Support
Flexible Staffing
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DeepScribe’s AI scribe automates medical documentation for doctors. Powered by the largest clinical dataset in healthcare, DeepScribe ambiently captures patient visits as they happen and then writes complete, billable documentation directly within a clinician’s electronic health record system. From small private practices to large healthcare organizations, DeepScribe is helping clinicians of all kinds reduce burnout, improve patient care, and increase revenue.

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Orbita is the connective tissue between providers and patients to make navigating healthcare easier. We partner with healthcare organizations to implement smart virtual assistants, powered by generative and conversational AI, that engage patients across web, text and voice channels. Our solutions – which meet critical privacy and security standards – help providers improve operational efficiency by automating workflows as they face the challenges of labor shortages, while also capturing revenue generated by routine, chronic and preventative care. 

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Augmedix empowers clinicians to connect with patients by liberating them from administrative burden through the power of ambient AI, data, and trust. The platform transforms natural conversations into organized medical notes, structured data, and point-of-care notifications that enhance efficiency and clinical decision support. Incorporating data from millions of interactions across all care settings, Augmedix collaborates with hospitals and health systems to improve clinical, operational, and financial outcomes.

Augmedix’s solutions include: 

  • Medical documentation – Augmedix provides industry-leading, ambient AI medical documentation technology with ambient clinical intelligence that alleviates administrative burden and gives doctors more time to focus on patient care. Augmedix’s products extract data from natural clinician-patient conversations and convert the data in real time to medical notes, which are seamlessly transferred to the EHR. 
  • Point-of-care notifications – Augmedix's technology delivers point-of-care notifications in real time, enhancing patient care and physician efficiency by providing vital data during patient visits. This eliminates the need for manual data searches and helps avoid medical errors due to missing patient information. Available in both fast-paced environments like emergency departments and ambulatory care settings alike, the system pushes reminders for lab orders and medication prescriptions, prompts for available test results, and authorization and referral alerts, among other clinical decision support tools.
  • Structured data – Augmedix’s ability to transform unstructured data into structured data is significant to creating a medical note and also invaluable to health systems to identify trends and correlations and glean actionable insights. Augmedix can extract structured data from physician-patient interactions and upload it directly to the health system’s data lake. This powerful asset can provide health systems with insights into population studies, workflow efficiencies, clinical outcomes, reimbursement issues, and readmissions data, among others.
  • Open ecosystem – Augmedix offers an open ecosystem of digital health solutions that integrates partners into its technology through application programming interfaces (API), structured data, and its point-of-care notifications channel. This allows health systems to tackle a broad spectrum of administrative burden, improving operations and physician and patient experiences.
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Award-winning AI for healthcare.

The Avaamo Difference:

  • Our deep healthcare experience and dedicated team ensures constant investment, innovation, and focus.
  • Our multi-year relationship with Epic exposes us to new APIs and the most thorough Al automation for Epic.
  • We deliver the fastest deployment due to our robust library of healthcare skills and workflows.
  • We are the only HIPAA-compliant conversational Al platform to ensure protection of personal healthcare information.
  • We offer omnichannel deployment out-of-the-box including Al voice interactions in the contact center.
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Ease the burden on care teams with an AI-powered solution that provides virtual monitoring around the clock, in every room. The care.ai Platform continuously monitors for potential risks and notifies care teams before problems arise.


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The patient story should be dictated by clinicians—not technology limitations. The Dragon Medical One platform includes industry-leading speech recognition software in the cloud so your staff can be productive anywhere. Clinicians produce documentation up to 45% faster and capture up to 20% more relevant content. Say hello to freedom.
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Suki is an AI-powered, voice-enabled digital assistant for doctors. We want to give our users superpowers to make them happier and more productive while solving some of the biggest problems in healthcare.
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The experience for patients on the phone is far from optimal. Patients experience: 

  1. Long hold times
  2. 3-4 transfers to get to the correct destination
  3. Broken extensions
  4. Full or malfunctioning voice mailboxes
  5. Lack of resolution of their needs.

On average, one third of incoming phone callers abandon the call before they get help and 60% of incoming phone calls to your hospital are unresolved. This requires multiple phone calls from patients to get their needs met and to transact business, which exacerbates your phone call volume problems.

The Patient Assistant for Hospitals allows you to solve your patient experience problems on the phone easily and at a fraction of the cost of a human operator. The Patient Assistant allows callers to use natural language to navigate your telephony system and intelligently routes them to the correct destination more often than a human. With the Patient Assistant: 

  1. Call abandonment is markedly reduced
  2. Hold times shrink considerably
  3. Callers are transferred on average one time during a call rather than 3-4 times
  4. First call resolution rises considerably
  5. Daily call volume handled by humans operators is reduced 50%
  6. Patients have a much more consistent brand experience
  7. And with EHR integration, automated transactions like scheduling functions, prescription refill, bill pay, and medical records requests become possible.

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AVIA Marketplace offers a product grid that is a comprehensive resource for health care buyers in their research journey. The grid showcases products from leading vendors and ranks them based on compatibility level and market presence. This approach ensures that the products listed are not only relevant to the buyer's needs but also established in the market. With AVIA Marketplace's product grid, health care buyers can make informed decisions and select products that meet their specific requirements.

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