SeamlessMD vs Twistle

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SeamlessMD provides the leading Digital Care Journey platform for health systems to engage, monitor and stay connected with patients across healthcare journeys (e.g. surgery, oncology, chronic care, women's health, behavioural health). Patients access digital care plans on their own smartphone, tablet or computer and are guided via reminders, education and progress tracking. Providers can receive alerts, monitor patients and access analytics to deliver better care. 35+ clinical studies & evaluations have shown SeamlessMD to help providers reduce length of stay, readmissions, ED visits, phone calls, and costs.SeamlessMD was the first patient engagement platform with direct, turn-key integrations with both Epic (Connection Hub), Oracle Cerner (CODE) and MEDITECH.

About SeamlessMD:

SeamlessMD provides the leading Digital Care Journey platform for health systems to engage, monitor and stay connected with patients across healthcare journeys (e.g. surgery, oncology, chronic care, women's health, mental health and addictions). Patients access digital care plans on their own smartphone, tablet or computer and are guided via reminders, evidence-based education, daily health checks, to dos, and progress tracking. Providers can receive alerts, monitor patients and access analytics to deliver better care. 35+ clinical studies & evaluations have shown SeamlessMD to help providers reduce length of stay, readmissions, ED visits, phone calls, and costs.SeamlessMD was the first digital patient engagement platform with direct, turn-key integrations with Epic (Connection Hub), Oracle Cerner (CODE) and MEDITECH.

Product Description:

Twistle offers a healthcare communications platform with built-in automated workflows for improved efficiency and patient outcomes. Its platform reduces morbidity and readmission by closely monitoring care paths and engaging the care team only when necessary.

About Twistle by Health Catalyst:

Twistle is a health care platform that helps healthcare providers connect with patients, keeping them on track for faster recovery. Its ''Care Plan Automation'' platform helps clinical teams streamline care pathways by automating follow-up and surveillance. Its mobile health tool connects providers and patients through secure automated messaging, photo/lab sharing, surveys, smart device/EHR integration, and more. The company was founded in 2011 and is headquartered in Seattle, Washington.

Match score

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Clients

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Use Cases

Description:

Customizable, out-of-the-box Digital Care Plans to engage, monitor and stay connected with patients across all patient journeys:

Pre and post-surgery
Pre and post-procedure (e.g. cardiac electrophysiology)
Oncology (e.g. chemo, radiation, survivorship)
Maternity care
Chronic disease management (e.g. CHF, COPD)
Behavioral health

COVID-19 use cases:

For COVID-19 patient monitoring: - Automated symptom monitoring for COVID-19 positive or exposed patients - Low risk patients – self-guidance and education - High risk patients – alerts and dashboards for real-time monitoring by car team For COVID-19 employee health monitoring: - Automated symptom monitoring for COVID-19 positive or exposed employees - Interactive COVID-19 education - Dashboards for Occupational Health to determine when employees can resume work

Pediatric use cases:

Pre and post-surgery
Oncology (e.g. chemo, radiation, survivorship)
Chronic disease management (e.g. CHF, COPD)

Users:

Patients
Providers
Administrators/Executives

Description:

Twistle has a vast library of care pathways that can be configured to deliver the right content at the right time to smart devices via secure SMS ensuring that patients remain on track with their treatment or recovery.

COVID-19 use cases:

Twistle automatically checks in with patients and healthcare workers, delivering education, information and assessments. This includes a COVID-19 Prevention workflow that targets asymptomatic individuals who have general questions about COVID-19, a Screening Workflow for patients who phone or message triage call centers with exposure concerns, a Self-Monitoring Workflow for patients with symptoms who are well enough to stay at home and self monitor, a Exposed Health Workers Self Monitoring Workflow, and an RN Monitoring Workflow. Twistle also assists health systems with COVID-19 vaccination administration. A library of clinical content and patient communication best practices can be customized for specific geographies, vaccine types, and patient segments. Engagement before and after inoculation helps set expectations, optimize adherence and foster positive patient outcomes. Secure text messages educate, screen and collect assessment data, helping patients feel connected and reassured throughout the following: • Preparing healthcare employees and first responders for first-wave vaccinations • Educating the general public • Evaluating high risks populations • Alleviating vaccine fears • Supporting vaccine administration and symptom monitoring • Optimizing compliance with 2nd dose administration

Pediatric use cases:

Twistle is a configurable platform that is utilized across the continuum of care for all patients. In pediatrics, care teams can engage families and provide: • Education and information • High risk patient evaluation • Eligibility assessment & notification • Consent forms • Scheduling prompts • Appointment reminders • Adverse event monitoring • Patient-reported outcomes • Satisfaction surveys

Users:

Large health systems are the customers, their patients and employees are users of the system.

EHR Integrations

Integrations:

Acute care EMR, Patient portal

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Allscripts, Cerner, Epic, Meditech

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

In Epic App Orchard

https://fhir.epic.com/Download?Id=667

In Cerner App Gallery

https://code.cerner.com/apps/seamlessmd

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Pop health platform

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, CPSI, Healthland

Hardware Compatibility:

Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized)

Product Attributes

Covid-19

Pediatric

Covid-19

Pediatric

Awards

Differentiators

Differentiators vs EHR Functionality:

Much higher probability of success due to:

High proven patient adoption (e.g. 94.7% in UAB 1,699 patient study)
Accelerated implementation (8 to 12 weeks) due to customizable, out-of-the-box digital care plans and Professional Services team for Implementation
Strong EHR & patient portal integration (Epic Connection Hub, Cerner CODE, MEDITECH, traditional integrations as well - e.g. HL7)
Proven results across multiple specialties: 35+ clinical studies or evaluations showing reductions in LOS, readmissions, costs
Implementation & Customer Success services provide best practices for high patient adoption, engagement & outcomes

Differentiators vs Competitors:

Proven EHR integrations, industry-leading results/outcomes, & industry-leading patient adoption/engagement:

High proven patient adoption (e.g. 94.7% in UAB 1,699 patient study)
Was the 1st patient engagement / remote monitoring platform in industry with Epic App Orchard/Connection Hub, Cerner CODE and MEDITECH turn-key integrations
Most clinical evidence in the market: 35+ clinical studies or evaluations showing reductions in LOS, readmissions, costs
Out-of-the-box pre-built care plans and proven results across multiple specialties and use cases - surgery, oncology, maternity care, mental health, etc.
Implementation led by individuals with clinical experience (e.g. pharmacists, allied health, etc.), which enables far more success working with frontline health system providers
World class Implementation & Customer Success services provide best practices for high patient adoption, engagement & outcomes

Differentiators vs EHR Functionality:

Differentiators vs Competitors:

Twistle Delivers A Comprehensive Patient Engagement Platform: Twistle’s platform delivers much more than text messaging for patients, and has demonstrated not only decreases in no-show rates and increases in patient satisfaction, but also reductions in readmissions, length of stay, surgical site infections, and made significant impact on other outcomes. Twistle’s care plan automation and remote patient monitoring offers nuanced workflow for all service lines in the health system and can engage patients with much more than simple reminder text messages. Twistle’s content can be automatically personalized for patients to drive better patient adherence. Integrates with any EMR and the Internet of Things (IoT): Twistle’s current clients have extended the capabilities of the Twistle platform to a variety of EMRs ranging from large-scale systems like Cerner and Epic, to care platforms provided by Athena, Xealth, and other solutions. Self Service features to create, configure, and modify pathways: Twistle’s flexibility allows the platform to be configured to meet your workflow needs. Customers can elect to utilize our library pre-configured pathways “as-is” or use them as a template. Customers also have the ability to design their own workflows from scratch. Dedicated Twistle Implementation Team: Twistle’s Implementation Team works closely with our clients, providing the necessary resources and guidance from project kickoff to rollout. Dedicated Account Team: Twistle has a dedicated team that supports our clients in optimizing their pathways, produces customized collateral, and trains users.

Keywords

remote patient monitoring,patient engagement,digital patient engagement,interactive care plan, surgery,oncology,virtual maternity care,virtual pregnancy care

automated workflows,readmission reduction,patient engagement,patient experience,digital patient engagement

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