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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Differentiators
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
HELLO Video Visit
HELLO Video Visit

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Categories

Solutions

Description

Product Description:

Doctors and nurses can use Qliq on their iPhone and Android smartphones as well as on a desktop computer. With QliqCHAT, users can have one-on-one conversations and group chats, send broadcast messages, images and documents. Optional add-ons allow for remote user location viewing and discreet distress signalling, signing of documents, call masking and on call scheduling support.

About QliqSOFT:

Hospitals, Health Systems, Ambulatory Clinics, Outpatient and Post Acute Care facilities select QliqSOFT’s Quincy platform because it quickly delivers proven results engaging patients outside of the four walls of the healthcare enterprise with a seamless mixture of conversational artificial intelligence (AI) chatbots, campaigns, virtual visits, and secure patient texting. Using intuitive self-serve tools and starter content enables non-technical users to quickly streamline manual, repetitive processes and to achieve the Quadruple aim: 

  • Enhancing the patient experience
  • Improving the work-life of care providers,
  • Reducing costs,
  • and Improving population health (and literacy) 
Product Description:

Contact-Free Interaction
With eVideon HELLO, patients can use their own devices or a hospital borrowed device to “visit” with friends and family. Patients can connect one-on-one or in a group video chat.

Your Branding
Patients will be greeted with the warmth and familiarity of your hospital, your logo, your colors, and your imagery. HELLO’s user interface will be customized to be unmistakably yours across multiple sites and throughout your organization.

Nothing to Download
With eVideon HELLO, patients can video chat with loved ones easily and seamlessly. eVideon HELLO does not require any software downloads. Patients use a hospital-provided tablet or simply scan a QR code or follow a simple instruction sheet to use their own device to quickly connect and start a video chat session.

No Logins
Patients don’t have to create accounts or remember login information. HELLO provides instant connection without the hassle of third-party software. Furthermore, HELLO is designed with all end users in mind. The interface is clean and simple, so patients of any age or ability can easily connect with their loved ones.

Fully Cloud-Based and Flexible
eVideon manages your solution completely and in a cloud-based environment. No additional IT resources needed. Because it’s web-based, HELLO can run on any device or operating system, so there’s no need to invest in specific hardware.

Patients have three ways to say “HELLO”:
Patient to loved one (to connect with friends and family who can’t visit)
Nurse to patient (from outside the room to save PPE)
Physician to patient and family (for multi-way consultation)

About Vibe Health by eVideon:

eVideon, the developer of the Vibe Health smart room platform, is modernizing the healthcare experience for patients, families, and care teams. Using smart room technology, the software platform streamlines clinical workflow and transforms the patient room into a highly personalized and interactive care environment. The platform integrates with the hospital’s EMR and other installed technologies to improve communication and care coordination, ensuring that accurate, real-time information is always accessible via the in-room Smart TV, digital whiteboard, digital door sign, and bedside tablet. With automated service requests, education assignments, and documentation, Vibe Health reduces the technology burden on clinicians and enables them to operate at the top of their licensure. Vibe Health empowers hospital leaders to meet the unique needs of their patient population with customizable features, including in-room surveys and video chat, which serve to amplify the voice of the patient and make real-time service recovery a reality. Find out why top-ranked hospitals are choosing Vibe Health by eVideon: www.evideon.com

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Any situation where staff need to communicate securely to coordinate activities to make patient check-in and transitions more effective, improve trauma/code response, communicate with potential staff, speed referral processing and document processing for field staff

Pediatric use cases:

None provided

Users:

Any doctors, nurses, or office staff who need to communicate securely.

Description:
  • Video visits with patients and loved ones
  • Connecting patients during Covid when visitor access is restricted
  • Engaging patients, families, and care teams in care planning


Pediatric use cases:

Pediatric patients and families can use HELLO to stay connected with family and friends during the inpatient visit.

Users:

Patients, families, and care teams.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Home health, Community based organizations, ADT

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Allscripts, Allscripts/Eclipsys, athena, Athenahealth, Azalea Health/Prognosis, Cerner, CPSI, eClinicalWorks, Epic, Evident, GE, Healthland, McKesson, MEDHOST, Meditech, NextGen, Other, QuadraMed, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (native app)

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Self-developed

Hardware Compatibility:

Mobile / Tablet (web optimized)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Staff tell us that QliqCHAT is simpler and easier to use than many EMR messaging systems.

Differentiators vs Competitors:

Discrete distress signaling, call masking, and on-call schedules are important capabilities to support staff in the field.

Differentiators vs EHR Functionality:

HELLO does not require any downloads, passwords, or accounts. It can also be used on personal devices or hospital issued devices.

Differentiators vs Competitors:

Commercially available solutions often require specific software or account creation and HELLO does not require any of that to connect patients with loved ones.

HELLO is HIPAA compliant and designed specifically to meet the unique needs of the healthcare setting with options to add a clinician to the video visit

Keywords

Images

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Videos

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No videos provided

Downloads

No content provided

eVideon HELLO July 2021

Alternatives

Company Details

Founded in 2011

Founded in 2001

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