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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
ActiveTRACK
ActiveTRACK

0 review

Patient Services
Patient Services

0 review

Categories

Solutions

Description

Product Description:
HealthWare Systems is committed to creating world-class patient experiences. Our patient tracking system, ActiveTRACK, provides real-time patient status while monitoring registration, throughput, and wait times. ActiveTRACK enables management to better allocate staff and resources and measure and reach specific goals related to increased efficiency, shorter registration and patient wait times, and improved patient experiences and patient satisfaction scores. ✓ Reduces patient wait times ✓ Know where patients are AT ALL TIMES ✓ Reduces registration wait times ✓ Messaging platform – keeps family members informed ✓ Centrally manage multiple sites using real-time dashboards ✓ Visibility across the enterprise for ALL clinicians & associates ✓ Improve patient satisfaction scores ✓ Real-time communication across All departments ✓ Notify porters, clinicins, & staff regarding patient satatus and needs via pagers and smart phones ✓ Link valet service to discharge process ✓ Match patient needs with registrar skills (e.g. financial counseling, language, balance owed) ✓ Proactively manage staff with real-time alerts ✓ Improve throughput & financial performance
About HealthWare Systems:
HealthWare Systems is a leading provider of fully integrated, customizable workflow solutions and Revenue Cycle Management software. Our suite of products, called ActiveWARE, manages all aspects of the revenue cycle including pre-arrival, financial assistance, early out, denial management, claims follow-up, and more.
Product Description:

Increase efficiency with our patient engagement chatbot, which automates routine patient requests such as prescription support, insurance checks, and appointment reminders/rescheduling, Overcome productivity issues by significantly reducing administrative tasks to enable your teams to focus on higher-value work.

About Clearstep:

Clearstep is the preeminent digital self-service triage and care navigation healthcare assistant on the market. It distinguishes itself as the sole AI chat-based triage solution crafted from Dr. Barton Schmitt's gold-standard telephone triage protocols, achieving an impressive accuracy rate surpassing 95%. With the largest health system deployments nationwide, Clearstep collaborates with esteemed institutions like HCA Healthcare, Mount Sinai, Novant Health, Tufts Medicine, Baylor Scott & White Health, and numerous others spanning over 15 states. Clearstep's innovative Smart Care Routing™ solutions empower healthcare organizations to effectively tackle critical challenges such as efficient self-service patient access and care navigation, patient acquisition and retention, call center deflection and automation, and optimizing capacity. Ultimately, Clearstep's solutions pave the way for enhanced experiences for patients and care teams alike. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments
Pediatric use cases:

Use pre-made workflows or build custom workflows to automate the most common patient requests, like the ones below: 

  • Find a doctor or healthcare services
  • Check insurance eligibility
  • Prescription refills
  • Bill payments / Billing questions
  • Scheduling follow-up appointments
Users:

Patient-consumers, parents, and care teams. 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Community based organizations, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, NextGen, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Other

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

No images provided

1 of 2

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Screen Shot 2022-10-19 at 2.46.45 PM.png

Videos

No videos provided

1 of 1

Clearstep_Patient_Services_(Smart_Care_Routing_Module).mp4

Downloads

No content provided

media thumbnail
Clearstep Smart Care Routing Brochure_Q2 2022 (1) (3).pdf

Alternatives

Company Details

Founded in 1998

Founded in 2018

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