We ensure that patient wishes are discussed, documented, and communicated broadly. 

Services

• Trained ACP facilitators to provide education and discuss care choices with patients, ensuring completion and improving outcomes
• Our platform enables patient identification of a healthcare agent and ensures their participation in the ACP process
• VyncaCare staff completes patient outreach, engages in a series of ACP conversations, and returns documents to the patient's physicians and care teams

Technology

• Digital workflow eases administrative burdens of documentation and ensures the outcome is care-concordant and legally valid
• The patient portal ensures ease of access with the option for facilitated or self-guided advance directives
• EHR integration allows for convenient retrieval of documents embedded directly into existing workflows

Support

• A robust analytics algorithm identifies patients appropriate for ACP conversations
• Monthly reporting package details outreach and document completion metrics
• Dedicated account management team supports clinical staff education, best practice adoption, and program sustainability

How It Works:

1. VyncaCare facilitators work with the patient to understand and identify their chosen healthcare agent.
2. VyncaCare facilitators engage with the patient and their designated healthcare agent to make condition-specific care choices, educating them regarding options as needed.
3. VyncaCare facilitators document and obtain a patient signature on legal advance care planning forms using VyncaCare's state-of-the-art technology.
4. Advance Care Planning facilitators utilize telehealth technology with patients and educate them regarding the importance of defining care choices.
5. VyncaCare strives to alleviate stressful factors for patients and their loved ones, and facilitators are available when needed.
6. VyncaCare facilitators share the completed document with patients via VyncaCare's 'My Shared Circle' functionality or an alternative method based on patient preferences.

Clinicians, patients, caregivers

Hospice Care

Palliative Care

Behavioral Health

For any pediatric patients, family members can be integrated into the formal care process in tracking and management of alerts/acuity levels from the patient's perspective.

The users of this product involve patient family members, caregivers, licensed medical caregivers and any other individuals who the patient would like to be a part of the patient's care process.