Playback Health is a software technology company that builds, deploys, and scales secure mobile solutions to help providers more effectively deliver medical information and care instructions to patients, their families, and other care providers. Playback's SaaS platform helps promote a communication-first strategy that allows healthcare organizations to leverage their EMRs, patient portals, and other systems of record to add value, empathy, and engagement at every level. 

Playback Health is a digital health company focused on provider to patient communications. Playback Health's platform allows clinicians to memorialize and summarize medical conversations using digital and AI. The platform can record conversations between physicians and patients using video, audio, and screen recording. Recordings are shared with patients and family members digitally which allows them to review, share and understand like never before. Providers can turn those recordings into EMR ready SOAP notes. The end results are improved HCAHPS and outcomes for patients, and 10 -15 minutes per patient in time savings for physicians, directly improving burnout. 

SKILLED NURSING FASCILITIES 

25%+ Bounce-back Rate

More than a quarter of all patients arriving in SNFs from hospitals go back within 30 days.

Unnecessary Transfers

More than half of all transfers from SNFs to the ED are avoidable according to CMS.

Lower Reimbursement

SNFs are asked to do more with less, resulting in inadequate reimbursement and over-stretched care teams.

HOSPITALS

Fewer patients going to the hospital

The challenges of Covid-19 coupled with payor reimbursement trends are driving down hospital utilization.

30 Day Readmissions

The most expensive patients are coming back, draining scarce resources + driving up the cost of care

Unpredictable staffing needs

With uncertain patient volume many hospitals are furloughing or laying off clinicians, only to be understaffed during surges.

AMBULANCE SERVICES

Care in Place

As much as 25% of ambulance transfers can be treated in the ambulance or in the home. Utilize the Curve platform to deliver on ET3 and community paramedicine with acute care in place.

Utilize a Best-in-Class Platform

The award winning Curve Health platform allows your EMS to better care for patients at an individual level and better manage population health + metrics with data integrations that ensure EMTs + admins have the information they need when they need it.

Contract with Payors

Curve Health has spent 5 years creating value-based contracts with Payors leveraging telmedicine, EHR integrations + superior data analytics that unlock the benefit of shared savings.

Playback Health brings video, audio and screen recording into the communicaiton process so that all stakeholders are able to hear and share care information in a language they understand. Playback uses powerful automation and AI to convert patient conversations, film reviews and audio dictation into an EMR-ready medical notes saving clinician's time while delivering exceptional patient experience. 

Playback focuses on the doctor patient conversation to ensure all stakeholders hear and understand care instructions, anytime and anywhere. No other platform is able to marry up the discharge instruction with an audio recording to reduce communication error, save clinicians time, and boost HCAHPS scores.