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Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:
A Patient Payment Platform that's Better for Everyone. A platform designed to ensure ease of use experience whether you are a consumer or a healthcare provider organization.
About HealthPay24:
HealthPay24 provides a simple, secure view of every patient’s total financial responsibility in one convenient system that is easy, intuitive, and most importantly mobile! We tailor your patients’ experience to match your clinical services with digital patient messaging and actionable insights to create a truly patient-driven payment model that delivers exactly what your patients want. Our healthcare payment system offers both modern and traditional payment methods, so your patients can choose the best option to suit their needs. Giving patients alternatives including discounts, loans, and flexible payment plans creates a simple, yet effective medical billing solution for every provider. We work with your system, allowing you to keep your current EHR/PMS/ERP system in place, upgrade it, or use multiple systems and continue to use the same payment solutions. We provide exceptional automated payment processing and posting to eliminate labor-intensive, error-prone manual processes, all while considering what your patients truly need in a billing system – flexibility!
Product Description:
Automatically trigger segmented payment reminders to responsible party over text/SMS, email and/or Interactive Voice Response call based on invoice age, date of visit or collection amount. Include link to online payment portal or connect patients with billing staff in real time (through 2-way text messaging or live call transfers) to address patient questions on invoices. Reduce manual labor on outbound calls and accelerate speed and amount of collections.
About PatientBond, Inc.:

PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:
  • Increase the speed of patient payments
  • Increase the amount of patient payments collected
  • Increase the number of patients paying their bills
  • Collect small bills that are often ignored by collections agencies but add up to significant dollars in the aggregate
  • Decrease staff involvement on patient payment follow-up through automation


Pediatric use cases:

Payment reminders can be sent to parents/guardians

Users:
  • Patients for paying bills
  • Office staff for following up patient payments through automation

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, NextGen, athena, GE, Other, Athenahealth, Cerner, Meditech, Allscripts, eClinicalWorks, McKesson, Allscripts/Eclipsys, Azalea Health/Prognosis, CPSI, MEDHOST, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:
Multi-channel options for payments, including text to collect, patient portals, IVR services. Dashboard and Analytics capabilities to understand what is happening with your collections workflow, which patients are paying by what method, what messaging is resonating, and opportunities for improvements.
Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

PatientBond Payment Reminders are personalized with psychographic insights to motivate patients to pay their bills. The system is automated to drive efficiencies and save staff time dedicated to patient payment follow-up

Differentiators vs Competitors:

PatientBond Payment Reminders are personalized with psychographic insights to motivate patients to pay their bills. The results in increased collections, even among bills 120+ past due, are unmatched.

Keywords

Images

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Videos

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Customer Testimonial: Total Access Urgent Care (Part 1)

Downloads

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Alternatives

Company Details

Founded in 2001

Founded in 2011

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