Nurse-First Triage solutions help patients and plan members make informed healthcare decisions and get the right care at the right place and time. Nurse triage services are available by phone for all the hours you need support, any time of day or night.

Nurse triage from Conduit Health Partners helps organizations:

- Lower healthcare costs
- Support physician and staff recruitment and retention
- Prevent readmissions
- Reduce unnecessary emergency department (ED) visits
- Expand healthcare access to underserved communities

Conduit connects patients and providers, partnering with your health system in patient navigation. Aimed at encouraging volume growth through patient acquisition and retention, our services help you effectively manage inbound and outbound transfers. Let our experienced call center nurses guide you in finding the best locations and practitioners for patient needs, to ease access to care for patients through nurse triage. Conduit makes moving patients the least of your worries—so you can focus on other aspects of your business.

Cerner's MPages Reach solution offers "read-only" access to a patient's record while Chart Access offers both "read-only" along with the ability to message back into the EHR system's native messaging platform. Additionally, Chart Access allows for clinical documentation to flow back into the EHR patient record.

We're not aware of any current external competitors who offer a secure provider portal for post-acute care that integrates back into Cerner Millennium outside of Cerner's MPages Reach product.

At Conduit Health Partners, we offer a triage application that does not impact the functionality of the client's EHR. 

• Nurse-First Triage Model: Every patient speaks directly with a licensed registered nurse, who provides timely clinical access and care recommendations, enhancing patient outcomes and experiences. 
• Experienced Leadership: Conduit Health Partners’ leadership team brings extensive expertise in both clinical and administrative roles within health systems, enabling them to design practical, collaborative solutions that help you meet your goals.  
• Data-Driven Approach: Conduit Health Partners’ analytics offer clear insights into nurse triage operations, equipping executives with vital information to make informed strategic decisions.
• High Client Satisfaction: A 94.5% satisfaction rating in a recent client survey highlights Conduit Health Partners’ ability to meet patient needs effectively and efficiently.
• Operational Excellence: Leveraging years of proven results and industry best practices, Conduit optimizes access to care, streamlines operations, and maximizes resources to elevate both patient care and operational efficiency.
• URAC-Accreditation: Conduit Health Partners’ health care call center is accredited through URAC, demonstrating a high level of expertise, and commitment to quality and to the user experience.