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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Remote Monitoring
Remote Monitoring

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Solutions

Description

Product Description:

LookDeep is revolutionizing telemedicine by using advanced computer vision and AI technology to help hospitals continuously monitor all patients through VisionAI™. Our pioneering zero-cost hardware model and modern, SOC2-certified software dramatically drive down the cost of inpatient video – enabling hospital-wide deployments supported by a virtual care center. AI-powered video monitoring helps tackle critical issues such as patient safety, room conditions, movement and mobility, and patient location and recovery. With LookDeep, hospitals can be present for every patient at every moment. Learn more at www.lookdeep.health.com.

About LookDeep Health:


LookDeep is revolutionizing acute Virtual Care by using advanced computer vision and AI technology to help hospitals continuously monitor patients through VisionAI. Our pioneering, zero-cost hardware model, and SOC2-certified software dramatically reduces the cost of inpatient video – enabling hospital-wide deployments, not just the typical 3-5% highest risks patients. LookDeep's AI-powered video monitoring is the only peer-reviewed, published AI on the market and helps tackle critical issues such as patient safety, room conditions, movement and mobility, and staff safety. LookDeep's flexible platform also allows hospitals to use the assets they already own, such as their own video equipment and smart TV's. 

LookDeep's complete platform can be used for:

  • Virtual Nursing - Admits, discharges, transfers, mentoring, translation services and more
  • Virtual Sitting / Observation - detect movement, detect lack of movement, prevent falls, prevent elopement, and more
  • Virtual Rounding by Specialists, including PT, Pharmacy, Case Managers and more
  • Family visits to help patients understand and follow discharge orders and for families be present for key updates
  • Flexible Staffing if you don't have the staff to help get your Virtual Care program, we can help with short term or long term trained team members

With LookDeep, hospitals can be Ever Present for Every Patient at every moment.

Product Description:

Developer of Angel, the world's first AI and voice first, patient engagement communication services. We operate on the promise of ease and empowerment for the beneficiary and their families to confidently participate in managing their health. Angel, an intelligent and empathetic virtual nurse assistant, automates quality care management, care coordination, member engagement, RPM, medication adherence and care navigation for at risk senior and underserved populations, without the need for expensive technology. Beneficiaries need nothing more than a telephone to optimally participate in their own care. Our unique, omni-channel approach enables other modes of engagement like CareText, CareChat, CareMail, CareWeb, a mobile app and integration with Alexa and other voice modalities. Our programs deliver 360-degree care for total physical health and emotional well-being of entire populations. Our partnerships, comprised of 3rd-party services, supports health navigation to conveniently gain access to additional relevant services like telemedicine, call centers, appts, referrals, medical supplies, housing, transportation, crisis hotlines, social workers and more.

About EmpowerHealth (fka Care Angel):

A digital health engagement service. Meet Angel, the World’s First AI & Voice Powered Virtual Nurse Assistant managing entire at-risk populations at scale.


Angel is powered by an award winning, omni-channel, monitoring, care management & care coordination Solution in one complete platform.


With 85% of healthcare costs going to managing chronic conditions, Angel helps solve some of the biggest challenges in healthcare.


- Poor Engagement

- Cost & Complexity Barriers

- Poor Adherence

- Data Silos


Angel partners with payers/providers/health systems, MCO’s, MSO’s, ACO's and Pharma to engage, monitor and manage high risk / rising risk populations such as Medicare/Medicaid for chronic conditions, post discharge and social determinants of healthcare.


- Angel enables the most effective, efficient and scalable way to close gaps in care, reduce risk, admissions, readmissions, and significantly improve clinical, HEDIS, CAHPS, STAR and financial ROI outcomes by 10X+.


- Angel extends clinical team capacity by 7X+ when she takes over repetitive, robotic-like tasks such as telephonic engagement. Angel reaches and manages all, regardless of technology, with the most comprehensive high touch, easiest to use, lowest cost solution in the market.


- Angel allows nurses and care managers to save ~50% of their time and practice at the top of their license, focusing only on the neediest patients.


- Angel maximize engagement via highly personalized, clinically intelligent and evidence-based Care Conversations starting with a phone call (Care Call) and combines it with CareText, CareApp, CareChat, CareMail and CareFax to make timely data actionable, while dissolving data silos.


- Angel’s powerful Care Conversations Engine gather vitals, well-being measures, nudges, educates and assists with care plan/medication adherence, appointments, referrals, transportation and important reminders as needed. 

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Live Video View (Virtual Sitting) or Virtual Visits

Yes, 24/7 tier 2

all data exportable, core metrics for sitting and interactions generally provided

Integrates with models from leading AI transcription companies (pluggable framework to include your organization's preferred vendor)

Integrates with Smart TV in the Room or In Room Systems (e.g. GetWell)

The platform allows health systems to configure common workflows and unique ones to an individual hospital, unit or similar units across hospitals, or to any combination thereof (for both internal and external clinical staff)

ADT, In Room devices like call lights and buttons, nurse call systems, and more.

We collect dozens of data points a second to assess patterns of staff (time in room, response time to alarms, etc) and the patient (movement in bed, patient location, overnight rest, pressure risk and more)

LookDeep uses the concept of AI nudge to create human AI collaboration in ways that align with your clinical workflows and AI performance. For example, we nudge the virtual sitter to pay attention to a specific patient because of their actions, movement, behavior, but the person takes the action (talks them down or hits alarm button). For pressure risk, we simply report a lack of movement and turning, the virtual nurse can bring additional context (meds changed, labs results, etc)

ADT, AD, Nurse Call, Buttons and TVs in the room and more.

Use Cases

Description:

LookDeep Clinical Action Platform serves to create one flexible platform for multiple video needs inside the hospital (in addition to AI patient monitoring). Supported Tele Use Cases Include Inpatient:

  • Tele Consult
  • e-Sitting
  • eICU (for the ICU or rest of the hospital)
  • Emergency Department (consults / admitted patients)
  • Family Connect (Video Visits)
  • Early Warning / Centralized Monitoring Teams
  • Fall Prevention
  • Elopement Prevention
  • Pressure Injury Prevention
  • Admits, Discharges and Transfer improvement
  • Specialitsts Rounding
  • Case Management improvement


Pediatric use cases:

Family Connect (Video Visits)

Early Warning / Centralized Monitoring Teams

Elopement Prevention

Admits, Discharges and Transfer improvement

Specialitsts Rounding

Users:

Care Providers, e-Monitors (Sitters or Providers), Patient Family and Loved Ones

Description:

Remote patient monitoring (RPM)

 

Care Angel developed Angel, virtual nurse assistant, powered by AI + voice first technology. The service is multi-modal, highly scalable, effective and efficient to support population health, chronic condition management, care coordination and post discharge to drive effective patient</>provider communications between visits and enable data collection from home proactively to identify gaps in care and address them in real-time.

 

Care Angel has proven expertise in deploying the solution as follows:

 

Not-connected – via cognitive technology, Angel conversationally speaks with the patient by telephone or chat to collect vitals and other wellbeing information and data, proactively and in near real-time to identify gaps, connect patient to the appropriate resource and improve quality and outcomes.

 

Connected using sensors or devices that the member already has or via an existing partnership program Care Angel has with BioIntellisense. Angel collects data and information from device to proactively and in near real-time to alert or notify the appropriate resource, improving care efficiency, effectiveness, quality and outcomes.

 

Condition specific – Care Angel can deploy Angel is over 200 voices, 70 languages and an infinite number of disease specific programs, co-morbidities and/or complex care plans. Engagement, monitoring, management and support of one or more chronic conditions such as diabetes, pre-diabetes, hypertension, heart-failure, kidney disease, COPD, behavioral health, opioid and other addictions, PLUS post-acute care management, medication adherence monitoring, medication reconciliation, annual assessments for disease prevention or progression and other use cases that can be customized to meet exact needs, KPI and quality goals. Care Angel is capable of delivering engagement at massive scale, resulting in improved financial and clinical outcomes. Clinicians are able to practice at the top of their license. Patients are more empowered to engage in their health and wellbeing.

Pediatric use cases:

None provided

Users:

End users are consumers. The services are deployed via providers, hospitals, health systems, ACOs, health plans, telemedicine and/or digital health partner, pharma and other methods.

EHR Integrations

Integrations:

Acute care EMR, ADT

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen

Hardware Compatibility:

Not applicable

Integrations:

Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Allscripts, athena, Allscripts/Eclipsys, Other, eClinicalWorks

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Differentiators

Differentiators vs EHR Functionality:

Flexibility, Capability and Time to Value. LookDeep can be up and running technically almost instantly and is regularily building and adding new capabilities that are available to the hospital without upgrades or IT intensive labor.

Differentiators vs Competitors:

LookDeep seeks to eliminate the hardware cost ($0 per room) to scale to every room in the hospital and charges based on usage - per patient per day.

In addition, no existing telemedicine platform embeds AI that actually helps monitor patients when a provider cannot be present.

Recently, LookDeep shared what we believe will be the most transparent, peer-reviewed paper to date on AI for Smart Hospitals (pre-print of our manuscript, submitted to Frontiers in Imaging - Imaging Applications here) in real-world hospital settings.  

https://www.linkedin.com/pulse/real-world-ai-hospitals-breaking-through-noise-building-singh-swu3c/

Differentiators vs EHR Functionality:

EHRs are beginning to realize that the data is TRAPPED within their systems and they exist largely for billing purposes. Not actionable. Not predictive. Not user friendly. Not easily shareable.


“Electronic health records and billing systems are pervasive in the industry, so the next frontier will be on leveraging the data." ~Cerner


Care Angel configures a robust dashboard to suit client specific business logic and workflow for operational efficiency, labor cost efficiency, care management, prevention and cost reduction. You can easily connect to your internal systems or configure to your EHR.

Differentiators vs Competitors:

Care Angel

Key differentiators vs. chatbot, IVR, SMS and Call Center HR

 

 

1.    Engage Your ENTIRE Population (Better Reach than Chatbots, Higher Patient Retention Than IVR)

 

·      Care Angel's AI and Voice and chat engagement solution allows Care Angel to meet members where they are technologically. No hardware spend needed to access patient populations. 

·      Works over landline, cell phone, smart phone and computer browser. No need for an incremental hardware spend to access patient populations. 

·      Sophisticated engagement solutions dramatically reduces patient fatigue and attrition associated with IVR

 

2.    Maximum Clinical Efficiency

·      A Virtual Assistant to support every Nurse and Care Manager 

·      Care Angel automates a nurse/care managers repetitive and routine daily tasks associated with telephonic outreach, care for 7-8 times more patients without increasing labor costs.

 

3.    Innovative AI and NLP-Based Approach

·      Care Angel uses highly structured Narrow AI and Natural Language Processing to drive a guided care conversation based on clinically validated Care Plans (ours or yours)

·      This guided process allows the collection of biometric, physical, psychosocial and contextual data through voice (or sms or chat depending on technology).

·      There is a dynamic Care Pathway for each patient response.

 

4.     Care 360 - Integrated Population Management Solution

·      Care 360 consolidates disparate communication services into a single platform. (medication adherence, appointment scheduling, reminders, post-discharge, surveys, assessments, etc. 

·      Manage multiple co-morbid conditions concurrently for both chronic and post-discharge populations. 

·      Adapts dynamically to adjust care plans in response to care call responses, unexpected episodic hospitalization and post discharge follow up. 

·      Collects HEDIS, STAR, CAPHS survey data, and pushes reminders (medication, appointment, health screening, etc).  

 

5.    Highest reach and ROI in the Market

·      7:1 ROI

 

6.     Connecting the WHOLE Care Ecosystem

Care Angel's integrated approach to care monitoring and management ensures that data and information flows seamlessly to the dashboard and stakeholders when and how they need it. 


For Nurses/Care Managers

·      Robust clinical dashboard and rules engine that allow proactive patient management

·      Care Connect - Synchronous and asynchronous communication. Nurses/Case Managers can select from pre-written messages to respond to member, record, send and receive custom audio messages and more

 

·      Actionable and automated navigation to appropriate resource. Allowing for active issue resolution and support faster, to improve outcomes

·      Extend nurse/care manager capacity and increase patient touch-points between visits

·      Allow clinicians to practice at the top of their license by automating the redundant and routine tasks, and making more time for direct patient care

·      Capture and share (with PCP) detailed information about the patients’ conditions and the specific actions taken regarding patient


For Primary Care Doctors

·      Care Fax – innovative e-fax solution that bridges Care Angel’s cutting edge care management solution with the reality of many of today’s medical practices. Seamlessly communicate relevant patient data to PCPs through an automated fax-based solution

·      EMR Integration - Care Angel's open API's also allow direct integration into PCP EMR either directly or through our integration partnership

 

Family Caregiver

·      Alerts, notifications and regular reports through the Care Angel App, browser and app allow family care givers unequalled insight into the care process. (optional)

Keywords

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Company Details

Founded in 2019

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