Our program engages patients throughout their healthcare financial journey, not just when they ask you for help.

Components of our comprehensive solution include: Patient Choice (Opt-In), Patient Assign (only Auto-Assign program in industry), Payment Plan and Aged A/R Conversions.

• Funded program with net collection guarantees
• Always 0.00% APR to the patient to increase engagement and minimize defaults
• 501r and Medicare Bad Debt compliant

Accelerate patient collections while reducing A/R days by implementing a digital first approach to payments. With Dash, organizations can improve revenue by:

• Allowing patients the flexibility to pay balances at their convenience and through payment plans, without log in requirements. 
• Monitoring payments in real time with bi-directional dashboards.
• Reducing printed statement costs by utilizing digital automated alerts.

Relatient partners with leading health systems and medical practices - comprising more than 45,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture. 

Our program puts providers patients first, while driving ROI for our providers. We will engage more patients than anyone else. We will drive increased volume and loyalty to the provider's brand, making providers stronger financially. And, we will always treat patients with care and respect.

The CarePayment Difference

• We never charge interest. CarePayment is always 0.00% APR over the entire life of the loan.
• There is no application required and no impact to credit scores
• We are not a debt collection agency. We do not engage in any extraordinary collection actions, nor do we sell medical debt to other companies.
• Patients receive communications directly from CarePayment, ensuring they are fully informed and have total transparency about their payment plan and other financial assistance options.
• Payment terms are patient-specific and adjustable, simplifying the process of implementing income-based payment plans or staying within regulatory repayment limits

• On average, organizations utilizing Dash see patients make a payment within 30 days of receiving the first balance notification.
• Over 15% of payments were made by patients online after normal business hours (7PM ET to 8AM ET)
• On average, organizations who enable Patient Initiated Payment Plans (PIPPs) in Dash Pay see a 45% reduction month over month in outstanding balances.

Our patient scheduling and engagement technology facilitates appointments for over 50 million unique patients per year on behalf of over 43,000 providers across the U.S In 2022, Dash processed a patient payment every 24 seconds.