We believe revenue management technology will drive the future of healthcare

Optum® Patient Access and Engagement, formerly known as DocASAP, helps you improve your patient engagement strategies. Our tools drive results and overall efficiency so you can focus on delivering high-quality care.

Our core solutions cover the end-to-end patient journey from acquisition and engagement to long-term retention.  

Our customizable solutions include: 

• Omnichannel provider search
• 24/7 online patient scheduling
• Agent scheduling
• Eligibility verification, cost estimates and online bill pay 
• Payer integration
• Patient clinical and financial intake
• Provider data and network management
• Proactive outreach and ongoing care engagement

We deliver highly scalable patient finance solutions that power accurate contract pricing, reduce denials and minimize claim rejections. FinThrive Patient Finance Solutions work with most PAS and EMR systems and exceed federal and state price transparency requirements.

Our claims management solution delivers a 98.7% payer claims acceptance rate and produces claims that result in full reimbursement, integrates with patient accounting systems and provides visibility across the revenue cycle. We’re the only revenue management partner with embedded edits within Epic, Cerner, and Allscripts patient accounting systems.