Medioh manages both remote care technology and patient experience with it. We provide comprehensive remote patient engagement services that are capable of driving large populations at high-quality member experiences.

Our solutions enhance onboarding and activation and improve patient experience with remote models of care. With our dedicated patient support team and responsive contact center, we provide full-circle patient support from the moment a patient enrolls in a program and onboarding, to program conclusion and device return.

We also enable continuous program improvement through patient experience and Net Promoter Score (NPS) surveys, so we can create solutions that work for patients and providers.   

Our services engage patients at key milestones in their remote care progress.

• Enrolment & Kit / Device Delivery
• Installation & Tech Support
• Ongoing Troubleshooting & Adherence Support
• Support For Kit / Technology Retrieval

The Logistics & Patient Engagement Partner for North America's Largest RPM & Digital Health Programs.

The QliqSOFT platform optimizes the communication workflow between the care team and the patient, reducing administrative burden and improving the patient experience. QliqSOFT offers simple, no-code tools to enable easy creation of custom forms, conversational chatbots, care campaigns, and secure patient texting.  

Hospitals, Health Systems, Ambulatory Clinics, Outpatient and Post Acute Care facilities select QliqSOFT’s Quincy platform because it quickly delivers proven results engaging patients outside of the four walls of the healthcare enterprise with a seamless mixture of conversational artificial intelligence (AI) chatbots, campaigns, virtual visits, and secure patient texting. Using intuitive self-serve tools and starter content enables non-technical users to quickly streamline manual, repetitive processes and to achieve the Quadruple aim: 

• Enhancing the patient experience
• Improving the work-life of care providers,
• Reducing costs,
• and Improving population health (and literacy) 

Differentiators from Internal Solutions:

• Economies of scale on shipping and logistics
• Established quality systems based on ISO 13485, FDA regulatory compliance, proven processes.
• Inventory / Warehousing / Fulfilment capacity and strategic regional facilities
• Improved operational efficiency
• Enhanced patient engagement and experience
• Proven cost savings relative to in-house options

Differentiators:

• Economies of scale on shipping and logistics
• North American coverage to maximize efficiency and minimize shipping costs (our fulfilment facilities provide coast to coast coverage)
• Mature ISO 13845-based quality systems and full regulatory compliance.
• Medioh is a certified FDA repackager / relabeler.