Waystar leverages AI to automatically audit claims, build out detailed reports on the process and generate high-accuracy DRG assessments. DRG Anomaly Detection also gives you increased visibility into coding opportunities, case data and areas to target for improvement.

With Waystar’s DRG Anomaly Detection, your team can easily:

• Track and trend revenue loss with customizable reporting, dashboards + proactive alerts
• Employ rigorous DRG error verification
• Implement post-bill + move to pre-bill configuration
• Record detailed notes, reducing time spent reviewing performance down the line
• Categorize populations + account subsets for assessment in a pre-bill or post-bill state
• Send a ‘bill-hold’ file preventing claims with qualified DRG errors to be released for billing

Waystar delivers innovative technology that simplifies and unifies healthcare payments. The company’s cloud-based platform helps healthcare providers across all care settings streamline workflows, improve financial performance and bring more transparency to the patient financial experience. Waystar solutions have been named Best in KLAS or Category Leader by KLAS Research 16 times (across multiple product categories) and earned multiple #1 rankings from Black Book. The Waystar platform is used by more than half a million providers, 1,000 health systems and hospitals, and 5,000 payers and health plans—and integrates with all major hospital information and practice management systems. On an annual basis, Waystar’s AI-powered solutions process $5B in patient payments, generate $4B in out-of-pocket estimates and process claims representing approximately 40% of the U.S. patient population. For more information, visit www.waystar.com.

PersonaPay™ offers patients an easy way to set up and manage self-serve payments, payment plans, financing options and financial assistance all based on each patient’s individual need. Patients can also set up personalized notifications and preferences for electronic statements, stored card or banking information, auto-pay and digital communication preferences via email or text. All of this is designed to promote self-service payments, reduce the number of customer service inquiries and help patients to fulfill their financial obligations.

In more complex billing situations, PersonaPay ensures your customer service and front desk staff benefit from the same patient-specific insights. PersonaPay eliminates guess work by helping your team guide patients through an empathetic financial conversation. 

The combination of built-in dynamic scripting—and access to the same information patients see on their portal—gives your staff the tools they need to be successful. Team members gain secure access to the patients’ account summary, recent activity, wallet information, preferences and payment schedules, all of which empowers them to effectively support patients. Secure payments also can be taken over the phone using PersonaPay’s marquee Deviceless Payments™.

RevSpring’s Deviceless Payments™ provides a safe and secure way for your team to accept patients’ credit card and ACH payments. Deviceless Payments can initiate payments via phone, text or email, mitigating PCI compliance risk by bypassing direct interaction with the patient when processing card or banking information. This protects patient privacy while conveniently and expeditiously fulfilling their payment obligation. You also will reap the cost-saving benefits by not having to procure or manage costly devices.

RevSpring leads the market in healthcare engagement and payment solutions that inspire patients to participate in and pay for their healthcare. We’ve built Engage IQ™, the industry’s only connected patient engagement suite designed to coordinate patient interactions from pre-care to post-care to payment. RevSpring’s intelligent, holistic platform puts patient understanding at the center of one connected personal experience, allowing providers to fully optimize patient satisfaction, data accuracy, staff efficiency and financial outcomes. The company’s OmniChannel communications and payment solutions are backed by intelligence, analytics, contextual messaging and user experience best practices. RevSpring was rated #1 for Most New Capabilities in Patient Engagement by KLAS in 2023 and Best in KLAS in Patient Communications in 2024.

RevSpring's goal is to match our solutions to the strategic investments you’ve made in your software platforms. Beyond that, we strive to integrate seamlessly. That means blurring the lines between your HIS systems and ours, elegantly filling the gaps that may exist in your platforms, and helping you deliver a positive patient financial experience.

1. Active integrations with 97% of the EHR market
2. We don’t endeavor to compete with the EMR/EHR functionality, we complete it
3. 7 integrations in the Epic’s Connection Hub and/or Epic’s Toolbox (a leading number)
4. Dedicated integration team focused on new and expanding integrations to meet our client’s business and technology needs