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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Navigate & Connect
Navigate & Connect

0 review

Docent Health
Docent Health

0 review

Categories

Solutions

Description

Product Description:

Navigate & Connect includes:

  • Targeted patient identification, multi-modal outreach and provider referrals
  • Validated risk assessment, clinical screening and triage
  • 24/7 crisis support, integrated care management, SDoH resources and specialty SUD
About Lucet:

Lucet was launched when New Directions Behavioral Health and Tridiuum merged. Combining 20+ years of behavioral health expertise with clinical research, we’re the behavioral health company changing how health plans manage their networks, providers manage care pathways, and members manage their health. 

Today, we help millions of people get the care they deserve—by removing complexity and ensuring quality, timely access to value-driven care.

Lucet, we’re optimizing behavioral health.

Product Description:
Docent Health helps health systems better understand their customers and deliver a consumer-centric approach to healthcare. Their end-to-end experience solution, built with leading health systems, integrates patient engagement, CRM, and care coordination applications into a single platform – ensuring that every patient gets a more personalized experience. Their partnerships are helping health systems attract new customers, reduce leakage, increase patient activation, and deliver better health outcomes. Docent's API rich experience platform integrates with the EMR and pulls in consumer data from across the organization to create human-centric customer profiles with segmentation based on factors such as social determinants of health, preferences, and customer lifetime value. The platform communicates directly to patients using text and AI driven conversations. It coordinates service activities through innovative workflow tools, or by pushing next-best actions and insights directly into the EMR and other applications. To help health systems deliver best-in-class, proactive, and on-demand customer services, Docent also provides white-labelled navigator services that support patients via phone, text, messaging, and email. This holistic approach delivers positive financial ROI in year one while helping health systems meet the evolving needs of consumerism in healthcare.
About Docent Health:
Docent Health's mission is to help health systems build and retain lasting patient relationships. Docent helps organizations embrace and deliver a consumer-centric approach to healthcare. Docent’s tech-enabled service combines digital and human interactions to guide ALL patients and accommodate their specific needs and preferences. With Docent, health systems can provide differentiated services to their patients and referring providers, becoming a preferred destination for empathic care.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:
  • Depression
  • Eating Disorders
  • Post-Traumatic Stress Disorder
  • Anxiety
  • Schizophrenia
  • Bipolar Disorder
  • Substance Use Disorder
  • Attention Deficit Hyperactive Disorder
  • Autism Spectrum Disorder
  • Other mental and behavioral health issues

Pediatric use cases:

Contact Lucet

Users:
  • Health insurance organizations (Health plans)
  • Payer-provider organizations, including certain integrated delivery networks (“Payviders”)
  • Accountable care organizations (ACOs)

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

N/A. Navigate & Connect integrates with electronic health records and practice management systems to support providers in their effort to stratify population risk, as well as better coordinate and manage the behavioral healthcare needs of patients.

Differentiators vs Competitors:
  • Navigation through multiple front door access points
  • Proprietary Behavioral Health Index (BHI®)
  • Member choice via network stack of providers
  • Speed to care through direct scheduling
  • Analytics engine to match supply with demand
  • Outcomes-driven Measurement Based Care (MBC)
  • Accredited by URAC and NCQA

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

No images provided

No images provided

Videos

No videos provided

No videos provided

Downloads

No content provided

No content provided

Alternatives

Company Details

Founded in 1997

Founded in 2015

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