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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Remote Patient Monitoring (RPM) by Remote Care Partners (RCP) is an innovative and efficient healthcare solution designed to improve patient outcomes, increase patient engagement, and reduce the overall cost of care. This cutting-edge system empowers patients, care providers, and physicians to stay connected and actively participate in managing their health from the comfort of their homes.



The program features our proprietary Interactive Video SmartHub. This always-on device enables patients to track their health data, interact with their care team via text or video, and access a complete library of customized health content. The Video SmartHub also collects and transmits real-time health data from patients to their care team. The seamless integration of medical devices, such as blood pressure monitors, glucose meters, weight scales, and health trackers, allows for the accurate tracking of vital signs and other essential health indicators. This continuous flow of information enables their care team and nurse coach to monitor their patients' well-being, identify potential health issues early on, and provide timely intervention when needed.



One of the key benefits of RCP's RPM system is its ability to enhance patient engagement. With easy-to-use devices and a user-friendly interface, patients can take a more active role in managing their health. This increased involvement often leads to better adherence to treatment plans, improved self-care, and, ultimately, better health outcomes.



Furthermore, RPM by RCP can significantly reduce the cost of care. The need for in-person visits and hospitalizations can be minimized by enabling remote monitoring and virtual consultations. This not only saves time and resources for both patients and healthcare providers but also helps to alleviate the burden on already overstretched healthcare systems.



Another advantage of RCP's RPM system is its flexibility and adaptability. The platform can be customized to cater to the specific needs of individual patients, ensuring that each person receives tailored care and support. This personalized approach to healthcare has been shown to yield better results and improve patient satisfaction.



In summary, Remote Patient Monitoring by Remote Care Partners is revolutionizing the way healthcare is delivered by providing a convenient, cost-effective, and personalized solution for patients and care providers alike. Through real-time data collection, increased patient engagement, and the potential for early intervention, RCP's RPM system is paving the way for a more efficient and effective healthcare experience.

About Remote Care Partners:

Remote Care Partners, Inc provides a cloud-based platform for population management and remote care program management. Functionality includes Remote Patient Monitoring, Chronic Care Management, Telemedicine, and the Virtual Medical Office that enables a medical practice to deliver all of these services even when the medical staff is working from home. RCP also provides patient enrollment services, revenue assurance, training, and other services to support the successful rollout of any RCP Service. We believe that healthcare can greatly benefit from the advances in computing and network connectivity that link patients and care managers.

Product Description:

Nurse-First Triage solutions help patients and plan members make informed healthcare decisions and get the right care at the right place and time. Nurse triage services are available by phone for all the hours you need support, any time of day or night.


Nurse triage from Conduit Health Partners helps organizations:

- Lower healthcare costs
- Support physician and staff recruitment and retention
- Prevent readmissions
- Reduce unnecessary emergency department (ED) visits
- Expand healthcare access to underserved communities

About Conduit Health Partners:

Conduit connects patients and providers, partnering with your health system in patient navigation. Aimed at encouraging volume growth through patient acquisition and retention, our services help you effectively manage inbound and outbound transfers. Let our experienced call center nurses guide you in finding the best locations and practitioners for patient needs, to ease access to care for patients through nurse triage. Conduit makes moving patients the least of your worries—so you can focus on other aspects of your business.

Compatibility level

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Clients

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Product Capabilities

Through our Proprietary Smart Hubs, mobile applications, wearables, and commercially available monitoring devices, patients can share their biometrics and other health data with their care team from outside the hospital or clinic.

Based on the patient-specific, physician-approved treatment plans, the platform automatically notifies the care team when a patient's readings fall outside a predetermined range. The care team can immediately follow up with the patient to investigate the situation and escalate to the provider or emergency services as needed.

Patients can communicate synchronously with their care team during regular business hours through phone, text, secure messaging, or directly from the patient app or through the Interactive Video Smart Hub. They can use these same modes to send messages to their care team outside of regular business hours. RCP does not currently offer a 24/7 monitoring service.

Patients can be engaged through phone and text modes if they have limited technical skills. Multi-lingual care teams are available through the platform.

Care plans are generated from a templated-based system. Care plans are built on a case-by-case basis with conditions-specific responses, approved by the physician, and used to guide patient engagement during calls with their nurse coach.

The RCP platform is built and supported by an internal team of experienced software designers and engineers. Specific, custom integration is available. Industry standards (such as HL7 and FHRR) are used to facilitate integration and interoperability.

RCP maintains a library of both text and video-based training for patients and staff. Our technical and clinical support hotlines are staffed during regular business hours.

Nurse/Health coaches regularly review patient data and are required to speak to every patient monthly. They review each patient's health goals (as specified in the care plan). They can also push specific educational articles and documents to the patient via text or through the patient's Smart Hub.

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Nurse First Telephonic Triage 

  •  Access to clnical advice
  • Mitigate unnecessary ED utilization
  • Support Health Network Comunity Lines
  • Call escalation for non-licensed call center, provider scheduling or RPM programs
  • Afterhours call support
  • Initial Workplace Injury Intake 
  • Readmission mitigation/ToC
Pediatric use cases:

Schmitt Thompson Clinical Content

Users:

Health Networks

Provider Practices/Clinics (adulit and Peds)

Payers/TPA

Employers- 

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Meditech, athena, eClinicalWorks, Other, Allscripts/Eclipsys

Hardware Compatibility:

Mobile / Tablet (native app), Desktop

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Other

Hardware Compatibility:

Not applicable

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Video SmartHub: Provides a Video SmartHub for one-touch telehealth, medication reminders, and direct messaging between patients and providers. 

Automatic Time Logging: Captures time spent reviewing patient data or communicating with patients to aid in reimbursement processes. 

Surescripts Integration:

  • RCP uses SureScripts to track medications prescribed, pickups, refills, and more.
  • Patients enrolled in care management programs also have nurse coaches who track over-the-counter medications and supplements.
  • The HealthyConnect app and RCP video hub show medication reminders to patients.
Differentiators vs EHR Functionality:

At Conduit Health Partners, we offer a triage application that does not impact the functionality of the client's EHR. 

Differentiators vs Competitors:
  • Nurse-First Triage Model: Every patient speaks directly with a licensed registered nurse, who provides timely clinical access and care recommendations, enhancing patient outcomes and experiences. 
  • Experienced Leadership: Conduit Health Partners’ leadership team brings extensive expertise in both clinical and administrative roles within health systems, enabling them to design practical, collaborative solutions that help you meet your goals.  
  • Data-Driven Approach: Conduit Health Partners’ analytics offer clear insights into nurse triage operations, equipping executives with vital information to make informed strategic decisions.
  • High Client Satisfaction: A 94.5% satisfaction rating in a recent client survey highlights Conduit Health Partners’ ability to meet patient needs effectively and efficiently.
  • Operational Excellence: Leveraging years of proven results and industry best practices, Conduit optimizes access to care, streamlines operations, and maximizes resources to elevate both patient care and operational efficiency.
  • URAC-Accreditation: Conduit Health Partners’ health care call center is accredited through URAC, demonstrating a high level of expertise, and commitment to quality and to the user experience. 

Keywords

Images

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Calls Managed

Videos

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How Nurse Triage Improves Health Outcomes

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Company Details

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