SameSky Health is a cultural experience company that removes barriers to care and forms meaningful relationships to bring people to health. We guide health plan members on their annual wellness journeys by building trusted relationships that encourage dignity, autonomy and companionship as they navigate disparate life experiences within a complex healthcare system.

Launched in 2017, SameSky Health engages 2.3 million+ members across 15 states, in 25+ different languages. The company’s cultural expertise and technology-based solutions enable health plans to grow member engagement, improve quality measures and increase overall health outcomes. We are on a mission to create cultural connections for a healthier, more equitable world. SameSky Health is based in North Hollywood, CA. To learn more, visit www.sameskyhealth.com.

Transforming the television system into a communication hub providing education, empowerment, education, efficiency, and digital enablement. Built on an open architecture that integrates with your EHR and other HIT, the IPS facilitate care collaboration amongst patients, families and providers improving outcomes and experience for patients and efficiency and job satisfaction for providers. Key features include:

• Automated and On-Demand video education with learning verification and documentation back to the medical record
• Patient Empowerment features including meal ordering, room lighting and temperature controls, service requests
• Real Time Feedback surveys and service recovery shown to improve HCAHPS scores
• Extensive entertainment included TV, feature length movies, books on tape, relaxation videos
• Digital Whiteboards and digital door signs surface key information in real time to enhance care and communication
• Video Connect Telepresence and Picture sharing
  

The pCare IPS is the 9-time winner of the Best in KLAS award in the IPS category

pCare’s cross continuum, patient engagement solutions help healthcare providers educate and collaborate with patients. The pCare open platform integrates with existing EHR/EMR systems, patient portals, and digital health applications to connect patients, families and care partners. Recognized by KLAS as the quality leader in the interactive patient systems category, pCare is the partner leading healthcare organizations trust to improve care quality, patient outcomes, and financial performance.

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Adaptive technology: Our proprietary, dynamic logic determines appropriate messaging and preferred communications modality throughout the consumer's annual health journey, contextualizing messaging based on each unique circumstance. 

Cultural intelligence: Our development process ensures that we look at culture through a holistic lens, informing every aspect of our platform, and our content. Beyond technology, our Community Health Guides interact with consumers, informed by their own diverse cultural backgrounds. 

Continuous improvement: Extensive testing of our interactions allows us to optimize our content, while feedback from consumers informs updates to our culturally relevant messaging.

Personalized experience: The more we learn about each person during their journey, the more personalized our engagement becomes, enabling us to build trusted influential relationships. 

pCare has been providing innovative communication, entertainment, and education solutions leveraging television systems for healthcare organizations since the 1950's. This is our are area of expertise that is unmatched in the industry.

We understand how to create a great experience for the patient while complimenting care and improving efficiency of the staff by:

integrating into hospital systems

adopting hospitals workflows

offloading non-clinical tasks from nurses to patients wherever possible.

Backed by 7 decades of experience and expertise, the pCare team compliments and optimized internal resources by taking on the tasks we do best and allowing hospital clinical, IT, and facilities teams to focus on what they do best.

• Best in KLAS for Interactive Patient Care System Category for 9 yrs running. (2015 - 2024).
• Full service provider. pCare can manage setting up the television infrastructure including the wiring and switches, we can supply, provision, and install the television and hardware, we configure the software and train the staff.
• pCare uses HIPAA certified and Healthcare credentialed staff to install the systems - not 3rd party contractors. We install faster and at a lower cost than any competitor.
• HITRUST i1 Certified
• Open Architecture. The pCare Connect API is designed to integrate with client technology and workflows.
• Trust - We have been wholly focused on serving healthcare clients for over 70 years - longer than anyone else in the industry. With a proven record for technological innovation and superior service, hospital's nationwide trust pCare to deliver.