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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Content Solutions
Content Solutions

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Categories

Solutions

Description

Product Description:
Our content is developed with a consumer-centric approach, employing multimedia and multiple languages to ensure optimal understanding. It focuses on diversity, ethnicity, and inclusion to support relatability, while aligning with patient and member preferred methods of learning.
About WebMD Ignite:

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Product Description:

Sanctuary Health is a leading provider of studio-grade, masterclass-style healthcare educational content. Our videos are meticulously crafted to deliver a premium learning experience that engages and empowers patients to manage their health effectively. Our content is highly flexible and can be tailored to fit within a standardized care journey, prescribed by a physician, or delivered at the patient’s convenience. With our mobile-optimized and highly customizable format, patients can easily access our videos on any device, in any language, and at any time. Our solution is designed to help healthcare providers improve patient outcomes and reduce costs by delivering high-quality, personalized patient education.

About Sanctuary Health:

None provided

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Our content is checked by physicians, edited by the on-screen physician and signed off by our chief clinical advisor. The tone is non-prescriptive, for any references to medicine findings, we flag internally for an annual review to re-shoot where appropriate.

We supply in various formats (portrait, landscape), with different language dubs, subtitles, we can supply transcripts - many episodes contain visual animations. Interface is via Cloudinary, or stitched into what the existing education content tool uses.

The content architecture is designed for a provider to display content hyper-relevant to the user (language preference, orientation, gender, the condition, stage of condition)

We aim for an 8th grade reading age before a script is approved for production. It is designed to support shared decision-making & educate patients of all demographic ranges.

A GraphQL API with content hosted on Cloudinary can display content to any platform without restriction or much development work. We can also supply raw file formats to upload into existing content tools, or patient engagement products.

Use Cases

Description:

Support shared decision making. Help patients and members better understand their care and make more informed health decisions with multimedia education to meet their needs. We provide thousands of patient and member education titles in a variety of formats to accommodate different preferences and learning styles, including digital, video and print. All content can be distributed via omnichannel solutions within your clinical or other workflows.

Pediatric use cases:

Our collection:

  • encompasses a broad range of common conditions and procedures, with a focus on actionable information.
  • is evaluated regularly against client usage and diagnosis/hospitalization data from the CDC and AHRQ.
  • Languages are selected to ensure comprehensive coverage across the country, based on recent U.S. Census data of people who speak English less than very well.
  • all content (video and text) is available in English and Spanish.
  • our current translation work is resulting in a 75% increase in translations

Users:

patient education directors, nurses, physicians, caregivers, patients

Description:

Problem: Healthcare providers speak with us when existing ways to improve patient outcomes, education and engagement aren't performing. The overall objectives are:

  • Reduce readmission rates for mild to moderate patients with chronic diseases
  • Increase ennrolment or engagement with patient populations
  • Reduce no-show rate inbetween recurring scheduled visits for certain care types
  • Reduce mental health comorbidities surrounding chronic conditions
  • Improve health literacy levels
  • Reducing nonaderance

Solution: A wide range of provider organzations adopt our platform, which offers a comprehensive library of patient education materials on managing chronic conditions, including interactive video, bitesize videos, built specifically on a nano-learning model for the purpose of equity, low literacy level and information retention.

A provider licenses our platform and either integrates it into their pre-existing patient education program, directly surfaces it via a patient portal, delivers via SMS or provides access via a whitelabel platform

Patients receive access to high-quality educational resources that help them better understand their condition and how to manage it. This leads to improved patient engagement and adherence to treatment plans.

Overall, our patient education platform provides healthcare providers with a valuable tool to improve patient outcomes, engagement and satisfaction while also demonstrating success in meeting performance metrics. We're mostly attractive to risk-bearing entities, as we tie projects to tangible metrics that matter.

Pediatric use cases:

None provided

Users:
  1. ACOs
  2. Ambulatory services
  3. Digital health care providers (incl. Telehealth)
  4. Telepsychiatry platforms
  5. Health systems
  6. Digital payer platforms, TPAs, employee benefits portals

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, eClinicalWorks, Meditech, NextGen

Hardware Compatibility:

None provided

Integrations:

Patient portal, Pop health platform, Website / public online sources

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Would prefer not to disclose

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:
  • For patients, members , HCPs and consumers 
  • Tailored to the moment in care 
  • Light and modern style
  • Text, videos, interactives, images, 3D animations 
  • Short and action-focused 
Differentiators vs Competitors:
  • Patient-centric 
  • Written at or below 6th grade reading level 
  • Translated to 15+ languages 
  • DEIA is prioritized in both text and visuals
  • URAC and NCQA accredited 
  • Medically reviewed on a regular cadence 
Differentiators vs EHR Functionality:
  • Blank canvas integration strategy with very low barriers
  • No PHI data received, collected or stored
  • Architecture designed for a multi-use case: fee isn't for one place, fee would include video branding, whitelabel platform, via SMS outreach, sent via EHR etc.
Differentiators vs Competitors:
  • The only video-first production heavy provider
  • All on-screen delivery is via a licensed clinician, typically a board-certified specialty physician
  • Raw file format possible
  • Tied licensing contracts to performance of tangible metrics, not just engagement
  • *subjective* the most invested and premium cinematic content experience available on the market, shot with, curated with and approved by physicians.

Keywords

Images

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Videos

No videos provided

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Downloads

No content provided

No content provided

Alternatives

Company Details

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