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Description
Compatibility Level
Clients
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EHR integrations
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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Ovatient
Ovatient

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Categories

Solutions

Description

Product Description:

Ovatient is a virtual-first healthcare company that puts a person – not just a patient – at the center of how they receive care and improve their health. Ovatient’s team of dedicated virtual providers and care team members work closely with our trusted local health system partners to build long-lasting relationships with patients. We provide patients with connected, coordinated and convenient virtual care that fits their budget, including primary care, urgent care, and soon mental health.  Learn more about Ovatient and our Epic-based virtual-first solutions at Ovatient.com.

About Ovatient:

Product Description:

AmplifyMD is a leading solution for integrated virtual specialty care across multiple service lines and settings, including Stroke, ED, ICU, med-surg, ambulatory, and direct-to-patient. The platform streamlines telehealth, making remote providers up to 2x more efficient.

AmplifyMD’s integrated technology, intelligent automation, and streamlined workflows revolutionize the entire virtual care process – scheduling, assignment, and distribution; order entry; patient data curation; care planning and coordination; clinical decision support; documentation; exception alerting; billing; quality measurement; data analytics and reporting. The platform optimizes provider utilization and capacity management, keeping remote providers and onsite care teams focused on patients while reducing technology burnout and enhancing the delivery of virtual care. Hospitals and health systems benefit from significant time and cost savings, improved operational insights and compliance, and reduced IT resource utilization.

• Proven compliance capabilities: SOC 2 Type II attestation
• Streamlined integration: Bi-directional FHIR R4 API (HL7v2 also supported)
• Hardware-agnostic: iOS and Android phones/tablets, laptops, WOW, and SIP-based carts
• Seamless hybrid care: Supports emergent, inpatient, asynchronous, outpatient, and direct-to-patient workflows
• Consistent services across networks: Enables high-quality, standardized telehealth across disparate locations & EHRs

Built on a foundation of interoperability, AmplifyMD makes it easy for hospitals to address current telehealth challenges and support evolving virtual care needs with a low IT lift, existing hardware, and a low ongoing maintenance cost. Out-of-the-box configurations and customized templates support over 15 specialties, including TeleStroke, TeleNeurology, TeleCardiology, TelePulmonology, Tele Heme-Onc, TeleID, TeleEndocrinology, and TeleHospitalist services. Robust data and analytics capabilities deliver real-time insights to drive new efficiencies. Whether you need a proven state-of-the-art virtual health platform or coverage in one or more specialties, AmplifyMD is your partner to expand the capabilities of your existing EHR and technology investments.

About AmplifyMD:

AmplifyMD is a seamlessly integrated virtual care efficiency solution redesigning how hospitals, clinics, and healthcare organizations deliver virtual specialty care. The company’s groundbreaking virtual care platform uses data integrations, intelligent automation, and configurable workflows to make virtual care up to 2x more efficient – driving operational efficiencies, provider satisfaction, financial benefits, and better clinical outcomes.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Ability to provide multilingual and omni-channel options. No app download required for patients but is offered. Navigation and scheduling through existing channels, with provider launch from the EHR. Allow for patient link distribution to family members. Proxy support is provided. Patients are able to Group visits. Patients are able

Ability to provide high-resiliency, high-latency video with ability to toggle to phone/audio and support for multi-party video. Integrated with Cyracom for on -demand interpreter services. Patient education that can be annotated. Enable a consumer to alternate between modalities (text/chat/in-app messaging/secure portal). Ability to “step up” to in person care in your preferred provider network, if needed. Integration with connected devices, support for file sharing, screen sharing, and group chat. Notification for patients when provider has responded and vice versa. Ability to obtain patient feedback post encounter on behalf of customer. Coming soon: Asynchronous interview (including integrated symptom checking/virtual triage).

Ability to provide robust analytics such as: provider utilization/productivity, average time per visit, most commonly treated conditions, resolution vs. escalations, volume by day and time, referrals by specialty, pharmacy capture, and patient feedback / where patient would have gone.

Ability to support eligibility, prescription, lab, order, and referral integration with core, host systems. Ability to provide access to real-time benefits and eligibility, show pricing options based on RTE or self-pay, and apply discounts or differential pricing. Ability to generate claims and collect patient payment. Ability to offer automated follow up & referrals on treatment, adherence, or re-engagement. Care handoffs for consumers hitting escalation or exit points (i.e, direct scheduling)

Ability to leverage existing patient demographic/medical info. Support for documentation within the EHR. Auto-generation of clinical documentation. Review, confirm, or revise diagnosis, treatment options (including escalation to a higher acuity care setting), and care plan in a timely manner and within existing provider workflow tools. Photo integration, recording integration, and ability to push AVS to patient portal.

Ability to prioritize by specialty, location, priority (stat, urgent, routine), and team.

Supports synchronous and asynchronous virtual visits across locations and modalities.

Comprehensive scheduling and paging capabilities.

Multi-channel and customizable intakes and virtual waiting rooms, including complex provider paging and activation.

Video solution agnostic. Can embed multiple solutions to match hospital/HIPAA requirements. IOS and Android compliant.

Proprietary EHR/HIE/PACs integrations with consolidated patient data extraction designed for speed, accuracy, and quality. Comprehensive and customizable documentation designed for specific clinical services, ICD-10, and CPT billing.

Clinical notes are pushed directly into the EHR billing system. Customized SSO for direct provider access to EHR included for order capture.

24/7/365.

SaaS, hybrid, and comprehensive staffing options. Specialist provider network in 15+ fields.

Comprehensive and on-demand data designed to measure key metrics across clinical workflows at the point of care.

Use Cases

Description:

We believe virtual-first care is the great equalizer. Everyone should be in charge of when and where they get care—and how they pay for it, including using their existing health coverage or paying an affordable and convenient fee. It’s something we all want. But for small to mid-size health systems, employers, and health plans, offering that kind of care hasn’t always been feasible.

Until now, with Ovatient and our Epic-integrated, multi-disciplinary virtual care model that includes virtual primary care, behavioral health and urgent care. 

Tailored Solution, Smart Investment

As a turnkey connected care solution—designed by health systems for health systems—Ovatient can serve as an extension of your team. 

  • Sharing is caring: Ovatient keeps patients connected to trusted health systems and providers, ensuring a seamless healthcare journey.
  • Our team, your system: You can add our virtual care to your service offerings—in a matter of months—without asking your providers to do more. We bring the team and the technology, including virtual providers who are licensed in your state.
  • Breaking down barriers: Ovatient reduces access barriers and reaches those who may not pursue traditional healthcare channels. 
  • The right fit: Because Ovatient leverages Epic and MyChart, you don’t have to make another costly investment in infrastructure—we’re utilizing what we know already works for you.

Pediatric use cases:

None provided

Users:
  • Health systems
  • Health plans
Description:

All telehealth service lines across the care continuum.

Pediatric use cases:

All telehealth service lines across the care continuum.

Users:

triad (patient, provider, tele-presenter)

EHR Integrations

Integrations:

Other

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Traditionally, telehealth is centered around a point in time and a specific virtual visit. Ovatient is different.  

  • We are built on Epic and MyChart, two trusted solutions for providers and patients. We are deeply integrated with trusted local health systems, from shared medical records to patient billing. Our care is covered by any health plan accepted by our health system customers, including Medicare and Medicaid 
  • Our care model is virtual-first where patients access care consistently and primarily through digital interactions, guided by a clinician, and integrated into their everyday life. This model puts patients in charge of how and when they get care and allows them to build long-lasting relationships with their care team. 
  • We provide primary care, urgent care and soon mental health. When patients need to be seen in person for more complex care or receive labs and imaging, an Ovatient virtual provider will smoothly connect them to a trusted local provider. 
Differentiators vs EHR Functionality:

A single comprehensive solution for telehealth at scale includes all components necessary for a consultative medicine visit, from activation to communication, coordination, video visits, documentation, billing, and data analysis.  

Differentiators vs Competitors:

By leveraging highly integrated "pushes and pulls." AmplifyMD is the only EHR and hardware agnostic platform on the market built to support all consultative medicine telemedicine visits without requiring EHR access.

Health Equity

Keywords

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Videos

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Get to Know Ovatient

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Downloads

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AmplifyMD Overview.pdf

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Company Details

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