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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
HealthHub
HealthHub

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Categories

Solutions

Description

Product Description:

Boost Patient Satisfaction

Engage patients the moment they arrive in the ED with a

personalized, app-less text-based interface that empowers patients to participate in their care and control their hospital

experience. Aligned with your branding, patients using Get Well feel connected and cared for by your organization.

Enhance operational efficiency

Reduce ED waiting room abandonment by setting clear expectations up front for wait times and offering virtual check-ins, minimizing patient stress and frustration.

Drive services revenue with ease of use

Patients can elect to fill prescriptions before discharge, driving more revenue through the onsite pharmacy and supporting medication adherence post-discharge.

Proven success

Learn how a California Health System increased pharmacy revenue and used Get Well to reach 3x more ED patients: https://www.getwellnetwork.com/resource/case-study-california-health-system-ed/

About Get Well:

Get Well delivers high-touch and high-tech consumer-centered experiences that build lifelong loyalty while increasing patient engagement, improving outcomes, and growing market share. Get Well seamlessly blends innovative technology and personal interaction to touch every part of the healthcare consumer journey -- in the community, at the point of care and beyond.

Get Well’s 360 Platform is the consumer digital platform for a new era and includes programs aimed at solving the most pressing issues facing healthcare systems:

  1. Patient Reactivation and Care Gap Closure: Targeted outreach aimed at (re)activation of dormant patients, care gap closure, and value-based care (VBC) initiatives utilizing customized campaigns at scale to reactivate and reattach patients.
  2. Health Equity: Augmented staff combined with tech-enabled care that closes health and social gaps within your communities through SDOH screening and navigation to appropriate resources. Get Well also offers Maternal Health Equity and Youth Mental Health solutions for ACOs, payers, and IDNs.
  3. Point of Care Engagement: Multimodal smart room technology that improves communication, engagement, and outcomes for patients, families and care teams. Includes interactive patient care (IPC), digital patient, staff, and unit rounding, and digital white board and door board signage.
  4. ED Interactive Experience: A no-download, no-account-required interface that provides smart-triage, expectations setting & management, and entertainment to distract and de-escalate ED patients. Solution is launched on patients’ devices and enables medication fulfillment, pulse surveying, and patient retention.
  5. Guided Care: 300+ digital care plans that navigate patients through pre and post discharge pathways that utilizes AI-enabled virtual monitoring, automated clinical workflows, symptom surveys and patient check-ins. Our discharge and procedural programs also offer augmented care navigators providing disease specific outreach and navigation to in-network providers and services.

Leading healthcare organizations continue to partner with Get Well for the following reasons:

1) Digital consumerism at our core: Get Well has invested over $50M to build a first of its kind digital health platform for consumer-centered experiences. Our team comes from digital consumer-first companies such as Marriott, Apple and Airbnb, and leverages this experience to reimagine the healthcare consumer journey.

2) Comprehensive, all-in-one platform: Our platform-first approach allows us to drive rapid innovation and efficiently meet the needs of healthcare organizations today – not down the road. We enable a more streamlined digital experience across the healthcare consumer journey, eliminating the need for costly point solutions.

3) Clinical expertise and training: With a renewed investment in learning resources and user support, we make it even easier for care teams to engage consumers in their healthcare journey, streamline their workflow, improve communication and achieve outcomes.

4) Unmatched interoperability and security: Get Well holds the top 1% of security designations in the world and has set up nearly 500 integrations with various partners to make our platform highly integrated and interoperable.

Learn how Adventist Health realizes $120M in patient revenue with Get Well: https://www.getwellnetwork.com/resource/adventist-health-case-study/

Product Description:

Designed to let individuals take a proactive role in their health and well-being, HealthHub provides an engaging and educational digital experience to get consumers to actively participate in their health journey. Structured learning experiences (in English, select titles in Spanish) with condition-based resources allow a self-guided user to explore all facets of a topic, from condition overview, symptoms, and diagnosis, to treatment options and long-term outcomes.

All resources, including thousands of articles, images, interactive tools, and videos, are URAC-accredited, NCQA-certified, and medically reviewed. They are based on a diverse range of evergreen and hot topics, and accessible for users of all capabilities, supported through our WCAG-compliant interface. A variety of health literacy, medical advice, and intentional wellness planning tools are available to cater to various learning styles and preferences, including:

  • Condition and wellness articles
  • Self-care, wellness, and procedure videos
  • Personal risk calculators
  • Health quizzes
  • Healthy recipes
  • Prescription and over-the-counter (OTC) medication information
  • Drug interaction checker
  • Prevention planners
  • Risk assessments
About WebMD Ignite:

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

EHR interoperability and AI-driven patient communication optimize patient intake and alleviate administrative burden.

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Foster an environment where informed decisions lead

to improved outcomes

We make it easy for marketing teams and non-technical contributors to create high-quality, personalized experiences. Whether you need a turnkey, branded, hosted site or a fully customized solution with API integration or CMS incorporation, our platform delivers. With our scalable system, you can easily edit text and content, add your own articles and videos to enhance your brand strategy, and prompt user engagement with embedded calls to action, such as:

  • Find a healthcare provider or location
  • Register for a class or event
  • Request or schedule an appointment
  • Take a health risk assessment
  • Subscribe for an e-Newsletter or updates
  • Make a payment or donation

Extend your voice to improve outcomes and build healthier communities

  • Drive website traffic and deliver dynamic, personalized conversion paths while meeting website accessibility standards
  • Improve Quality Star Ratings and HEDIS scores while demonstrating engagement with comprehensive user analytics
  • Establish a favorable brand reputation, and increase satisfaction, acquisition, and retention with embedded next steps to care
  • Integrate with marketing automation and third-party applications for marketing and remarketing campaigns 
  • Reduce overall healthcare costs and improve outcomes with self-care, disease management, wellness, and preventive care education and support 
  • Support population health initiatives, reach diverse populations, and empower health consumers with the information they seek

Prove your impact

Drive intelligent engagement and create seamless consumer

experiences by pairing HealthHub with Ignite Activation. With a campaign ROI of 7:1 (on average), you benefit from decades of data insights, strategy, award-winning creative,

precision engagement, and omnichannel outreach to accelerate growth and bring your brand to life across all channels.

Pediatric use cases:

Tailored content developed specifically for pediatric applications, making it highly relevant for providers and organizations focused on child and adolescent care — helping them better connect with families and improve outcomes.

Users:

Content marketers, patient education directors, nurses, physicians, etc, with end user being health consumers (e.g., patients, members).

EHR Integrations

Integrations:

Acute care EMR, ADT

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Point Click Care

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
  • Patient-centric, with a variety of formats to engage various learning styles and preferences, including articles, images, and videos 
  • All resources are URAC-accredited, NCQA-certified, WCAG-compliant, and medically reviewed on a regular cadence
  • Reading Level: 5th–8th grade
  • Structured learning experiences (in English, select titles in Spanish) with condition-based resources 
  • Turnkey, branded, hosted site or a fully customized solution with API integration or CMS incorporation
  • Natural language search powered by AI

Health Equity

The content is written at a 5th to 8th grade reading level, ensuring it is easy to understand and accessible to a broad audience, including patients and families.

Fully multimodal, providing medically reviewed, accredited content through a wide variety of formats — including articles, videos, interactive tools, and visual resources — to support diverse learning styles and user needs. From condition guides and wellness videos to risk calculators, quizzes, recipes, and drug information, users can engage with trusted health content in the way that works best for them.

Ready-to-use social media posts, infographics, customizable blogs, featured articles, and interactive tools are all included — along with videos and Spanish-language resources. Each asset comes with a dedicated URL to drive traffic to your key web destinations. Easily integrate with marketing automation platforms, third-party applications, and a variety of communication channels to enhance engagement opportunities.

Content and communication tools are designed to be accessible across various devices and channels, including offline-friendly formats and low-bandwidth options — ensuring patients, members, and caregivers can stay informed and engaged, regardless of their internet access.

Social and behavioral determinants of health taken into account by delivering personalized support tailored to each individual’s unique needs and circumstances. By understanding factors such as access to care, literacy levels, cultural context, and lifestyle behaviors, the platform empowers you to adapt content, communication, and engagement strategies to better support and promote equitable health outcomes.

No collection or storage of user data or PHI/PII information, ensuring user privacy and compliance with data protection standards.

Messaging reflects and respects cultural differences, ensuring content is relevant, inclusive, and sensitive to diverse backgrounds, languages, and health beliefs. This personalized approach helps foster trust, improve understanding, and drive more meaningful engagement across all populations.

Incorporates diverse photography and inclusive language to reflect a wide range of demographics and engage a broad audience.

Keywords

Images

No images provided

No images provided

Videos

No videos provided

No videos provided

Downloads

No content provided

Alternatives

Company Details

Founded in 1999

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