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Description
Compatibility Level
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EHR integrations
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Health equity
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Vitalchat
Vitalchat

Categories

Solutions

Description

Product Description:

All virtual sitters are not created equal: Our patented AI-Enabled E-Sitter is the most powerful and intuitive inpatient telemedicine solution available.

We offer the only virtual sitter enabling providers to monitor numerous rooms at once, as well as the first fully hands-free software powered solely through movement and voice. Leveraging artificial intelligence to close gaps in care, ramp up efficiencies, enhance human interactions, and address provider shortages head-on, our solution is built to scale hospital- and system-wide.

Advanced features, including SmartView and MultiView, help improve staff retention and patient satisfaction, in addition to the bottom line for hospital systems. Our patented architecture conserves data transmitted over networks, then activates video upon an alert, minimizing network requirements by approximately 20-fold compared to video streaming. This is an essential feature for the future where TV kits replace carts, enabling 24/7 monitoring across the hospital.

About Vitalchat:

Touchless Telehealth. Everywhere.

Product Description:

AvaSure is a leader in virtual care services, leveraging over 15 years of experience and a proven track record of successful implementations in more than 1,100 healthcare facilities. The company offers the AvaSure Intelligent Virtual Care Platform, which integrates AI-powered solutions like virtual sitting, virtual nursing, and virtual visits. AvaSure’s expertise includes:

  • Future-Proof Platform: The Intelligent Virtual Care Platform combines clinical grade in-room devices with AI-enabled solutions for continuous patient observation and virtual visits, helping to enable proactive interventions, improved patient outcomes and optimized staffing. 
  • Scalable Infrastructure: AvaSure’s platform is built on a scalable, enterprise-grade infrastructure that supports integration with electronic health records (EHRs) like Epic, nurse call systems, and other healthcare technologies. Boasting a 99.9% uptime, our system is built with the high-reliability necessary for a patient care environment. 
  • Analytics and Benchmarking: AvaSure Analytics offers actionable insights and nationwide benchmarking, helping organizations measure performance and optimize their virtual care programs.
  • Open Ecosystem: AvaSure’s platform features a PartnerAPI that allows our in-room device to be the gateway to patient care, sending audio/video from the room to any third-party applications or systems, supporting limitless use cases.
  • Clinical and Technical Expertise: With a team comprising of 15% nurses, AvaSure provides tailored clinical strategies and ongoing support to ensure measurable outcomes. Based on our experience from over 5,000 virtual care deployments, AvaSure provides end-to-end implementation services, including project management, clinical program development, and technical deployment. A dedicated team of clinical and technical experts ensures seamless integration and adoption.

About AvaSure:

Intelligent Virtual Care Platform

Over 1,100 hospitals use AvaSure to engage with patients, optimize staffing and seamlessly blend remote and in-person treatment at scale. Drive measurable outcomes and empower clinicians with an AI-powered virtual care platform that integrates seamlessly into your care workflows. AvaSure offers modern virtual care solutions supported by an open architecture that can help lead your organization into a future where cutting-edge technology and compassionate care converge.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Fixed room displays that display information in an easy-to-read format for patients and families

Reliable two-way video over a secure connection gives you full control over remote patient interactions, including specialty consults for nursing and physicians, admissions and discharges, rounding, and more. Group calling enables remote caregivers and families to join conversations, while polite entry allows clinicians to ask for permission before starting a video call. You can access the same seamless experience through a web browser from your hospital workstation or at home. Additionally, include interpreters for accessible two-way calling to ensure effective communication for all patients.

AvaSure offers 24/7 technical support to address any issues that may arise.

AvaSure’s analytics platform doesn’t just show you how your virtual care program is performing—it shows how you stack up. Benchmark your outcomes, utilization, alarm rates, and staff responsiveness against national averages and peer organizations, including academic medical centers, VA hospitals, and critical access facilities. Partner with our dedicated customer success team to define success, track the right metrics, and configure dashboards that drive system-wide impact. With clear, actionable reporting and competitive benchmarks, AvaSure helps you stay ahead and scale smarter.

AvaSure’s pioneering TeleSitter® solution enables continuous remote monitoring of patients using real-time video and audio. With this technology, a single Virtual Safety Attendant (VSA) can observe multiple patients at once—dramatically reducing the need for 1:1 sitters while maintaining patient safety and improving staff efficiency.

Support patients continuing their care at home with ongoing access to their virtual care team from a tablet or web-enabled device. Provide a seamless experience across the care continuum by delivering the same virtual care inside the hospital and at home.

Keep an eye on critical patients, support care workflows and keep patients safe in an integrated, AI-enabled ICU with a platform designed for care. Integrated with technology already in the room, a virtual care program can bring care further.

AvaSure’s platform is purpose-built for scalability and interoperability. By maximizing your existing infrastructure, it reduces the need for new hardware investments while supporting scalable, enterprise-grade backend systems that grow with you. The platform integrates seamlessly with Electronic Health Records (EHRs), nurse call systems, and other critical technologies using standardized formats like HL7. A robust partner API further enhances interoperability, making it easy to connect with diverse health IT environments without creating silos. Whether you’re a small clinic or a large hospital system, AvaSure’s cloud-based architecture supports a wide range of clinical use cases—and adapts to your unique workflows and growth plans.

Reliable two-way video over a secure connection gives you full control over remote patient interactions, including specialty consults for nursing and physicians, admissions and discharges, rounding, and more. Group calling enables remote caregivers and families to join conversations, while polite entry allows clinicians to ask for permission before starting a video call. You can access the same seamless experience through a web browser from your hospital workstation or at home. Additionally, include interpreters for accessible two-way calling to ensure effective communication for all patients.

With AvaSure's Intelligent Virtual Care Platform, bedside nurses can be supported by a virtual nurse who provides real-time mentoring and educational guidance.

Use Cases

Description:

Virtual Nursing- the ability to deliver a cloud based resource for admission, discharge documentation, patient check ins, narcotic reconcilation

Pediatric use cases:

Virtual nursing, subspeciality and family visits

Users:

Nurses, physicians, subspecialists, care navigators, chaplains- anyone involved in the care continuum.

Description:

Virtual visits, virtual nursing, virtual sitting 

Pediatric use cases:

Virtual visits, virtual nursing, virtual sitting for uses such as behavioral health, eating disorders, and low-to-moderate suicide risk. 

Users:

Used by over 1,100 hospitals in the United States, including the top 10 largest health systems. 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen

Hardware Compatibility:

None provided

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Vitalchat is intended to be an integrated "API" enabling video on demand. The software is compatible with Epic Monitor along with many other softwares including infotainment, acute care RPM, nurse call, ect. Vitalchat is part of the ecosystem enabling ambient intelligence in the hospital room.

Differentiators vs Competitors:

Low cost- there are no third party vendorslicenses.

Software first, hardware second- we can use commodity hardware or often our competitors end points reducing the need for rip and replace. 

A solution going across the continuum from operating room to home, leveraging the right end point for the right business use case.

Optimized bandwidth consumption- roughly 15 fold less than most of the competitors.

Our own AI allowing easy integration and rapid training with lower cost.

Ease of integration- built to go into other application within days.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Safer patients, happier nursing teams, and a dedicated clinical support team by your side through it all. AvaSure is the only virtual care platform with proven ROI in over a thousand hospitals.

Health Equity

Extremely simple interface with no app to download or manage. Video session can by joined via a secure text

The is the ability to put information regarding consultation into a text is available.

Language services are imbedded within Vitalcaht both in terms of closed caption translation and professional translators

Text voice and video all are on the platform. This allows multichannel communication on the same platform via a browser.

Bandwidth flexs to best available down to 3G. Able to run over Wifi/Ethernet and Cellular

Vitalchat can be used from hospital to home over the same platform. This enables collaborative care while in the hospital but can enable a post discharge visit over the patient's own device.

Multiple controls putting the patient at the center of the visit including separating the audio and video channels (patented). The patient can give a code enabling video. The cameras are also built to turn away from the patient when not being used.

More detailed discussion but runs over cell, wifi, whatever is best available- see above.

language translation allows ethnocentric care. This can be done via closed caption or professional translators- see video

24/7 support is available. This included tier 1, 2 and 3. This is done via a host of national partners.

language translation allows ethnocentric care. This can be done via closed caption or professional translators- see video

Keywords

Images

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SmartView - Detect an incident before it happens

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Videos

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AvaSure_ Intelligent Virtual Care Platform.mp4

Downloads

Alternatives

Company Details

Founded in 2008

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