Brightside Health provides safe and effective mental health care, for individuals with varying levels of depression, anxiety, and other mood disorders, up to those with suicidal intent.

 Iris Telehealth is dedicated to improving patient outcomes with exceptional behavioral health care while decreasing the burden on your care team. 

Iris Telehealth was founded with the goal of creating a more patient-friendly telemedicine company that is able to quickly adapt to an organization’s needs. We are a fast-growing company with access to clinicians licensed in most states conducive to telemedicine. We have earned a reputation for having outstanding customer service and the ability to establish a customized telemedicine program without any hassle. Our clinicians have expertise in delivering quality telepsychiatry services and we value building strong professional relationship with our partners and their staff. We hold our team to the highest clinical and ethical standards and always focus on doing what is right for each and every individual we help treat. Iris believes that everyone deserves access to mental health services – and we are proud to help provide this care wherever it is needed!

Brightside has developed a purpose-built EHR that incorporates anytime messaging, best practices, advanced workflow, risk assessment, strong security protocols, and clinical decision support to help providers effeciently and securely practice to the top of their license.

At Brightside Health, we have developed innovative solutions that address the full spectrum of mental health needs, particularly for underserved and high-severity populations. Our comprehensive telepsychiatry platform seamlessly integrates with health plans, hospitals, and referral networks, delivering accessible, high-quality care tailored to conditions ranging from mild to severe, including elevated suicide risk and substance use disorders.

Our comprehensive platform stands out as the only telemental health provider specifically designed to treat complex, hard-to-manage cases, offering appointments within 24 hours. Our tiered levels of care enhance this approach by directing individuals with positive suicidal ideation screens to our Suicide Prevention Program for rapid referrals, reducing emergency department admissions and readmissions.

In line with our commitment to supporting high-risk populations, Brightside serves teens and collaborates with Medicaid, Medicare, and Exchange plans to ensure that care reaches those who need it most. Our partner-focused reporting includes closed-loop outcomes data to drive optimal revenue, customized dashboards for enhanced visibility, and supplemental data files that bridge quality gaps and support holistic patient care.

Among our proprietary innovations is PrecisionRx, a groundbreaking tool that analyzes hundreds of individual data points to recommend medications with the highest likelihood of effectiveness and tolerance. This clinical decision support tool allows our providers to optimize medication choices from the outset, resulting in a 70% response rate for first-cycle treatments—double the industry standard. Additionally, we leverage AI-driven tools to streamline remote patient monitoring, risk assessment, and both patient and clinical workflows, enhancing provider efficiency, reducing burnout, and enabling our clinicians to focus on delivering high-quality, personalized care.

We are also committed to peer-reviewed research, having published 12 studies to date. Example results include:  

• A study in BMC Psychiatry showed that 86% of patients using PrecisionRx with remote monitoring achieved clinically significant improvement at 12 weeks, and 71% reached remission, underscoring the tool’s effectiveness in improving patient outcomes.
• Research published in Cureus revealed that nearly 80% of patients on Brightside Health’s platform experienced a meaningful reduction in symptoms, compared to 52% of those receiving treatment as usual, highlighting the effectiveness of Brightside Health’s care model. 
• Brightside Health’s latest research, published in JMIR Mental Health, demonstrated that OpenAI’s GPT-4 can predict mental health crises with similar accuracy to trained clinicians, but with higher sensitivity and lower specificity. This highlights the potential of AI to enhance clinical decision making and improve the speed and quality of care and reinforces Brightside Health’s approach to leveraging AI and data to deliver more effective mental health treatment. 
• In JMIR Formative Research, Brightside Health examined results from over 8,500 U.S.-based adults who either received at least 12 weeks of treatment, or engaged on our platform without receiving care. Among participants, those receiving care through Brightside Health’s Suicide Prevention Program were 4.3 times more likely to experience remission than the control group.  

At Iris, we’re technology neutral and work with whatever platform an organization is using. 

Because we’re accustomed to the wide variety of equipment and EMRs on the market, we’re well-versed in the types of problems that might occur and can help reduce the frustration that comes with technology. 

• High-quality care models: As a psychiatric medical group that has held Joint Commission accreditation for behavioral health since 2019, quality management is our highest priority. From our rigorous provider vetting process to our dedication to evidence-based care models, we’re proud to offer best-in-class services. 
• Supportive partnerships: With our highly collaborative approach to partnerships, we offer exceptional support that your organization, patients, and providers can count on. Our seamless implementation process, frictionless technology deployments, and ongoing quality reviews all add up to long-term support that drives efficient workflows and exceptional patient outcomes. 
• High value at scale: We are committed to ensuring your community can access the quality care they need when they need it. That means we can grow with your health system’s and community’s needs. We have the resources to expand programming as needed, so you can ensure long-term value for your organization.

Our experience and our track record are unparalleled:

• 2.3M patient encounters
• 92% partner retention
• 98% of our partners rate our services as very good or excellent