Centralized insights within Inpatient Electronic Health Records (EHR) empower care providers, including doctors, nurses, and case managers, to streamline clinical hand-offs, enhance care team alignment, and boost provider satisfaction. These insights are seamlessly integrated and deployed across health systems, ensuring efficient and effective care coordination.

Our mission is to better people’s health and wellbeing. We do that by combining artificial intelligence with deep clinical knowledge to predict outcomes and present actionable information to healthcare providers. We also connect people to needed community services and community services to one another. By reducing manual effort our customers can spend more of their time helping people rather than entering, organizing or sifting through data.

With the complexity and demands associated with healthcare delivery today, seeing the whole picture is more important than ever. The end-to-end Human Understanding Program is designed to help you capture and act on what matters most to consumers, communities, patients, families, and care teams. 

The Human Understanding Program delivers the capabilities you need to turn strategic aspiration into action in critical focus areas including workforce engagement, consumer insights, patient and consumer experience, and marketing strategy. 

Unlock the power of Human Understanding to improve care, enhance performance, and catalyze growth.

NRC Health is ranked #1 Best in KLAS for patient experience improvement.

For more than 40 years, NRC Health has led the charge to personalize healthcare and support organizations in their understanding of each unique individual. NRC Health’s commitment to Human Understanding™ helps leading healthcare systems get to know each person they serve not as point-in-time insights, but as an ongoing relationship. Guided by its uniquely empathic heritage, NRC Health’s patient-focused approach, unmatched market research, and emphasis on consumer preferences are transforming the healthcare experience, creating strong outcomes for patients and entire healthcare systems.

• Specialization in clinical generative AI, with added trust and safety layer through a clinician-in-the-loop framework where board-certified physicians provide oversight to the machine. 
• Deep native integration with the Electronic Health Record ensures seamless application of AI in healthcare workflows, particularly at the frontlines.

•  Insights generated in real-time at the bedside using predictive models, which are then communicated through clinical generative AI.

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At NRC Health, we’re your partner. Working together, we bring solutions to your biggest challenges and help you connect with patients as unique individuals to revolutionize the care experience for everyone. 

Long-term, service-centered partnerships

We walk the walk. We’re dedicated to understanding you and your unique needs. Where other companies are creating barriers, we’re building bridges so you can stay connected to us.

Innovative products and thought leadership

Our integrated, programmatic solutions and innovative thought leadership are revolutionizing the healthcare experiences of consumers, customers, patients and caregivers.

Inclusive pricing without surprises

Understanding as a service means we’re on the journey together. No surprise invoicing or hidden costs. You have control over the aspects of Human Understanding that are key to your success

Healthcare is our singular purpose

We’ve been at the center of treating patients and clients as unique individuals for over 40 years. The healthcare experience and caregiving teams are the foundation and focus of everything we do.