The Avery Chronic Care Management solution delivers accurate, evidence-based content created by healthcare experts. The platform provides up-to-date patient education materials that align with the latest clinical findings and best practices. Tailored to each patient’s specific needs, the content supports disease management, vital tracking, medication adherence, and condition progression. Regularly reviewed by clinical standards boards, it ensures the information remains unbiased, relevant, and in the best interest of the patient, empowering them to make informed decisions about their care.

We provide condition-specific pathways that adapt to each patient’s needs, tracking both chronic and acute conditions. These pathways help providers assess the patient’s stage in behavior change and personalize next steps in the care plan. The Avery Telehealth platform identifies risks, notifies the care team, and alerts patients if they are not following the plan. Personalized health education materials empower patients with relevant information about their condition and treatment options, supporting shared decision-making.

Avery Telehealth offers over 25 clinical pathways designed to address both chronic and acute conditions. Each diagnosis typically includes 6 to 9 patient education and training modules, providing comprehensive support tailored to individual needs.

Our evidence-based review process ensures that all clinical pathways and patient education materials remain current, accurate, and aligned with the latest medical research. Created and maintained by a team of certified health experts, including registered nurses and nurse practitioners, our content undergoes ongoing, rigorous evaluation against the most up-to-date medical literature and clinical evidence.

The Avery Health platform offers comprehensive analytics and reports, allowing clinicians and patients to access various health measurements, such as weight and blood pressure. Users can tailor reports to specific programs and monitor vitals over different periods—from a week to a year and beyond—to track trends and changes. All reports and analytics are customizable and can be easily shared between the healthcare team and patients.

Avery Telehealth offers educational content written below a fourth-grade reading level, making it easy for patients to understand. Expertly simplified, the content clarifies diagnoses and guides patients through their care plans. All materials follow health literacy principles and are available in 30+ languages, ensuring accessibility and comprehension based on the patient’s preferred language.

Our service integrates seamlessly with EMR and EHR systems, using patient medical records to tailor health education based on individual diagnoses. The Avery Telehealth platform recommends personalized content based on the patient’s profile, visit history, and current clinical encounter. Educational materials can be shared directly through the patient portal before, during, or after a visit, ensuring timely and relevant information delivery.

Mytonomy’s rigorous content creation process ensures high-quality, peer-reviewed information that enhances viewer engagement, comprehension, and retention and comes from a trusted source. Each step of our process is informed by members of our National Clinical Advisory Network, who play a vital role in developing reliable, up-to-date content that answers patients' most frequently asked questions. Our National Clinical Advisory Network includes licensed physicians, advanced practice providers, behavioral health providers, nurses, pharmacologists, and therapists in active clinical practice. They each bring expertise in the patient care continuum. Members of this Advisory Network include thought leaders from major academic institutions, researchers, and authors published in peer-reviewed journals. Our members are Subject Matter Experts in major therapeutic areas who ensure that our 2,500+ microlearning videos are current, accurate and relevant. Mytonomy’s content creation follows a proprietary five-step process that involves internal review with our clinical leadership team and external review with at least two clinical experts from our Advisory Network guiding each step.

Can assign and track content; was the video viewed or the handout displayed as a PDF? The content can be assigned via various EMR triggers. Mytonomy can write back the viewership of the assigned videos back to the EMR. All digital activity on the Mytonomy platform is timestamped. Beyond tracking, Mytonomy allows providers to reduce manual follow-up with rule-based reminders based on context. Personalized messages (cognizant of PHI considerations) are sent via email, SMS, or MyChart that remind the patient to complete their assigned content.

Mytonomy's interface consists of YouTube-like playlists that stream video, audio and display PDFs. Surveys and digital interactions occur around the video viewing process. Our application is mobile-responsive and can integrate into your website, existing mobile app, or 3rd party EHR. Our data shows that patients watch multiple videos in a setting.

Some customers choose to expose our entire video library to their patients for browsing, and others assign specific condition modules based on the patient’s care plan and journey. At every step of the patient journey, Mytonomy’s nudging and hovering capabilities prompt users to take the next best action or monitor them remotely with simple questions. The patient experience is both guided and personalized.

Mytonomy’s user interface is similar to Netflix or YouTube’s playlists, which makes it feel familiar to patients. Mytonomy is an add-free model. There are few choices for patients to make: pushing play on a video or navigating to other videos, are really the only two options. The system has consistently scored 90%+ in user satisfaction and user comments validate the easy of use.

Mytonomy can be deployed with no EHR integration as a standalone portal. Our back end allows care navigators to invite patients to the platform with only a few clicks. Our website is WCAG compliant.

Mytonomy’s robust EHR integration strategy utilizes both HL-7 and FHIR based approaches to target content to patients. For systems wishing pure automation with no human involvement, we support multiple HL-7 message types to trigger content based on scheduling, including write back of patient viewership to the EHR. We partner with Redox to facilitate interoperability.

Mytonomy provides whole-person patient care that can be custom-created or tailored to each Oncology Center and/or Patient.

We digitize and modernize patient education and engagement across the entire oncology patient journey. Helping patients and families understand each step and participate in the decisions that need to be made while reducing time for providers. We do not do appointment scheduling or provider searches.

Yes, Mytonomy can partner with you to create caregiver content tailored to your system's cancer care journey. Caregivers can also access patient education as a means to understand their loved one's journey. Third-party links and resources can be aggregated in our UI, allowing caregivers to have "one-stop" for all digital resources (video, print, URLs).

Content is built below a fourth grade reading level and available in 30 different languages (in variations).

Avery Telehealth can enable text/SMS without a smartphone, including email and video visits.

Our platform and content are available in 30 languages: Arabic*, Bulgarian, Chinese*, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish, and Ukrainian (*variations supported).

Avery Telehealth connects patients/members and clinicians through multiuser video calls, in addition to in-app chat and text messaging features. When using Avery Telehealth platform and app, it allows the user to choose their preferred language and adjust font sizing according to their needs.

Avery Telehealth provides both Bluetooth enabled medical devices or cellular enabled tablets, so patients are not required to have Wi-Fi access. Avery Telehealth leverages a dynamic suite of data carriers such as AT&T and Verizon.

Avery Telehealth's platform, programs, and services work on everyone, regardless of their ethnicity, ensuring no biases when using services. It ensures equitable access for all users.

Avery Telehealth's Chronic Care Management adhere to Social Determinants of Health (SDoH). Our clinical pathways to manage each individual person's care, including patient engagement, SDoH, health education programs, biometric reports and trends to meet the full cycle of care.

Avery Telehealth is SOC 2 Type II, including certifications for ISO/IEC 27001:2013 and PCI-DSS.

We provide a cellular-enabled tablet with the Avery Telehealth platform, allowing users to connect with clinicians without Wi-Fi connections. Avery Telehealth's Bluetooth RPM devices are Bluetooth and cellular-enabled.

Our clinicians are fluent in English, Spanish, and Russian, providing licensed support across all 50 states in the United States. Additionally, the Avery Telehealth platform is available in over 30 languages.

Avery Telehealth offers comprehensive guidance for app installation and device connectivity with all RPM solutions and devices. Each tablet is pre-configured with the necessary app, ensuring users have quick and easy access to the RPM platform.

Avery Telehealth offers extensive versatility and inclusivity, accommodating more than 30 languages to serve a broad demographic throughout the United States. The platform ensures that all visuals are respectful and culturally representative, promoting inclusivity.

We typically support content at the 5th grade level on the Flesch-Kincaid scale. We also look at other scales and use a Health Literacy Tool.

Mytonomy delivers content in a multi-modal approach. The content and access to the platform can be sent by SMS or email. It can also be delivered through website browser or through their EHR.

We support 40+ Languages today including Spanish, French, Vietnamese, Mandarin, Korean, Hindi, Tagalog, Arabic, Native Languages, Russian, Greek and many more.

We support ADA Standards and reader accessibility standards. Readability: Short sentences, simple words, and clear instructions make the content easy to read. Structure and Navigation: Headers and bullet points allow easy navigation. Screen Reader-Friendly: Ordered sections and clear labels help screen readers. Respectful Language: Patient-centered tone that is supportive and considerate.

Patients or members can easily receive printouts of the education if they don't have wifi or data access. We are a cloud solution so to receive all of the benefits users do need to be able to access Mytonomy Cloud for Healthcare, just like they would access their MyChart of EHR, or their favorite show on a streaming platform or their bank.

Mytonomy employs a very diverse team across the studio where content is created and the software development team. In the studio we seek to have 2-3 different genders, races, ages of patients and different types of patients in all of our content.

We consider elements of whole person care when we write scripts and film our content.

Our studio is award winning in producing content that takes into consideration the unique cultural differences and needs. You will see these differences in the scripts and in the images and language used to reflect diverse communities.

A leading analyst, Klas, recently interviewed 11 of our customers across 7 contracts and they gave us an A+ in customer support. First, we don't get a lot of support calls b/c the solution is self directed and easy to use.

We have changed our login and patient profile to include more diverse representations for all genders and support birth name and preferred name. Birth gender and current gender. We have robust examples through our over 8000 assets that reflect diverse imagery of the different populations we serve and were are purposeful in selecting the right language. We infact produced a video that language matters.