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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
HealthPrints
HealthPrints

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Categories

Solutions

Description

Product Description:

Our Print Solutions can help your organization deliver consistency across media to inform, empower, and activate patients or members while supporting different learning styles and preferred formats. Our HealthPrints collection includes more than 600 titles covering topics ranging from prevention and wellness — to procedure preparation, diagnosis, rehabilitation, recovery, and disease management. Print Solutions offerings range from our ready-to-go HealthPrints titles to customized products for your organization.

HealthPrints & HealthPrints Engage combines the power of print with digital engagement for enhanced learning and insights. This solution delivers client-branded print education paired with digital text and video-enriched branded landing pages for improved health literacy, brand enhancement, and measurable engagement.

About WebMD Ignite:

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Product Description:

Oneview’s Care Experience Platform (CXP) delivers a host of patient-centered services that improve the experience of care for patients, families, and providers. Patients spend most of their time in the hospital waiting. They spend an average of 12 hours a day watching TV. With the CXP, this time is leveraged to inform, educate, enable self-service, as well as distract and calm. 

By automating a host of manual and time-consuming tasks, the system reduces the non-clinical task burden on floor nurses. This reallocation of time allows nurses to focus on clinical care, leading to higher patient and nurse satisfaction and ultimately better HCAHPS scores. 

 

Leading hospital organizations around the globe, including 3 of the US News Top 20 Honor Roll hospitals in the US, partner with Oneview to deliver more control for patients and families, more time for care teams, and less complexity for executives and IT teams. HIPAA-verified, ISO27001 and ISO27701-certified, the CXP integrates seamlessly with every major EHR system. 

It’s time to nurture better patient, family and provider experiences. It’s time to experience Oneview. 

About Oneview Healthcare:

Oneview is the connected care experience company – a global leader in patient, clinician and hospital

system experience solutions. Our intuitive platform is thoughtfully designed to integrate with EHR systems

for fully automated, consistent and personalized user experiences for all. Oneview’s digital tools are fully

customizable and can be deployed across tablets, televisions and mobile devices to optimize clinical

workflows while enhancing communication and engagement for all users. To learn more, visit

oneviewhealthcare.com.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Oneview’s interface is designed to be user-friendly for patients and families, presenting real-time information—like care team details and daily schedules—in a clear, intuitive format. With readable text, clear icons, and dynamic updates that require no interaction, it ensures essential information is always accessible. Customizable branding enhances comfort and familiarity, helping reduce confusion and support a more informed, engaging patient experience.

Oneview offers a cloud-based analytics platform that captures real-time events from devices, backend systems, and patient interactions—like meal orders, service requests, and education engagement. It integrates with hospital systems, including EHRs, to gather key data such as demographics and schedules. Insights are delivered through interactive PowerBI dashboards and monthly Executive Reports summarizing KPIs and usage metrics, helping hospitals track ROI, enhance care, and optimize operations.

Oneview's Care Experience Platform ensures reliability through seamless EHR integration, real-time analytics, and ISO27001/ISO27701 certifications for security and compliance. It offers minimal IT impact with a fully-managed solution and 24/7 support, enhancing performance and trust.

The Room Controls application allows patients to adjust lighting, window shades, and temperature through the platform, enhancing comfort and independence. Seamlessly integrated with hospital systems, it reduces non-critical requests to nursing staff, improving both patient satisfaction and operational efficiency.

Oneview is a vendor-agnostic platform that integrates seamlessly with hospital systems to support clinical workflows, automate updates, and personalize the patient experience. Using HL7 standards, secure APIs, and message transformation, it enables real-time data exchange to deliver tailored content—like care team info and education—via TV or touchscreen, improving communication and care coordination.

The Care Experience Platform enables bi-directional communication between patients and care teams through native inpatient devices, such as touchscreens, TVs, and personal devices. This feature allows patients to send service requests, provide feedback, and communicate with clinicians in real-time, while care teams can respond promptly, update care plans, and address patient needs. By facilitating seamless, two-way communication, Oneview enhances patient engagement, improves care coordination, and reduces delays in responding to patient concerns, all within a user-friendly, integrated environment

Oneview helps with care coordination by centralizing real-time patient information and making it easily accessible to care teams, patients, and families. Integrated with EHRs and other hospital systems, Oneview surfaces key details like care team assignments, treatment plans, schedules, and education materials directly at the bedside or on mobile devices. Automated workflows ensure that all stakeholders are aligned, reducing communication gaps and improving the consistency and quality of care throughout the patient journey.

Oneview’s Care Experience Platform delivers personalized, interactive education at the point of care, helping patients better understand their conditions and manage symptoms. Through micro-learning content, real-time feedback, and service request tools, the platform boosts engagement, supports timely discharges, and streamlines nursing workflows—all while enhancing patient knowledge and satisfaction.

Oneview's Care Experience Platform improves workflows with automated processes, real-time data and analytics, virtual care integration, device management, and patient-driven features. It integrates with systems like Epic and Computrition to automate tasks such as meal ordering, supports telehealth via an open Virtual Care API, ensures device security and monitoring, and allows patients to make digital requests, reducing staff workload and enhancing care.

Oneview’s EHR integration enhances patient engagement by seamlessly connecting with hospital and third-party systems using secure web APIs, HL7 standards, and custom adapters for complex workflows. Compatible with major EHRs like Epic, Cerner, Allscripts, and MEDITECH, and middleware like Cloverleaf and Rhapsody, it enables automated delivery of personalized education and calming content via TV or touch devices—streamlining workflows and improving the care experience.

Use Cases

Description:
  • Enhance consumer engagement with personalized educational health materials that support the point of care and reinforce key messages beyond it.
  • Advance health equity and accessibility by providing printed resources that deliver clear, actionable health education to patients with limited or no digital access, language barriers, or varying reading comprehension levels.
  • Improve care plan adherence with customizable, condition-specific handouts that provide a wide range of educational materials designed to support patient understanding and adherence to care plans.
  • Expand community outreach with scalable print health education resources to improve health literacy, increase accessibility, and engage diverse populations at scale.
  • Support HEDIS, NCQA quality measures, CMS guidelines, and STAR ratings with print patient education by aligning with key healthcare quality standards through evidence-based materials that drive preventive care, adherence, and population health initiatives.
Pediatric use cases:
  • Empower parents and caregivers with personalized pediatric education.
Users:
  • Patients & Members – Individuals receiving personalized health education.
  • Providers – Physicians, nurses, and allied healthcare professionals using patient education to improve adherence and outcomes.
  • Care Managers & Care Coordinators – Professionals who guide patients through care plans and use educational materials to support engagement.
  • Caregivers & Parents – Family members and guardians managing a loved one’s care, including pediatric and senior populations.
  • Organizations/Associations- Utilizing patient educational materials (e.g., campaigns, parnertships etc.) 
  • Health Systems & Hospitals – Large-scale deployment of patient education across various departments and specialties.
  • Clinics & Doctor’s Offices – Individual or group practices integrating educational resources into care delivery.
  • Health Plans & Payers (including Payvidors) – Insurance providers offering educational support to improve member engagement and compliance with preventive care measures.
  • Behavioral Health Providers – Mental health professionals, addiction specialists, and therapy centers supporting patient education in behavioral health.
  • Pediatrics – Pediatricians, family doctors, and pediatric-focused healthcare organizations using HealthPrints to educate parents and caregivers.
  • Government & Public Health Agencies –Organizations implementing educational initiatives to promote public health awareness and compliance with national health guidelines.
Description:

Oneview Healthcare’s Care Experience Platform enhances the inpatient experience by connecting patients, families, and care teams through a single, integrated solution. It delivers personalized content—such as entertainment, education, and real-time updates—on bedside or personal devices, improving engagement and communication. The platform integrates with hospital systems to automate workflows, reduce manual tasks, and support clinical efficiency. It also offers tools like Digital Door Signs and room status indicators for operational support, while allowing full customization to meet unit-specific needs and maintain consistent hospital branding.

Pediatric use cases:

Oneview offers features that support the unique needs of young patients like age-appropriate entertainment, education, and calming content that can be tailored by age group or clinical condition, helping to reduce anxiety and promote engagement. Its intuitive, touch-friendly interface is easy for children to navigate, whether on a bedside touchscreen or a personal device. 

Users:

Patients – Access personalized information, entertainment, education, meal ordering, and service requests via in-room touchscreens or their own devices, enhancing comfort and engagement during their hospital stay.

Families & Caregivers – View real-time updates such as care team information, daily schedules, and educational content to stay informed and involved in the patient’s care journey, especially important in pediatric and long-term care settings.

Clinicians & Nursing Staff – Benefit from streamlined workflows and reduced manual tasks through integrated systems (e.g., EHR), enabling more efficient communication and patient-centered care.

Hospital Administrators & IT Teams – Manage and customize the platform to align with hospital branding, unit-specific needs, and operational goals, while leveraging data and analytics to monitor engagement and system usage.

Facilities & Environmental Services Teams – Use tools like the Digital Door Sign and room status indicators to support room readiness, cleanliness workflows, and safety protocols.

EHR Integrations

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Not applicable

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, Other

Hardware Compatibility:

Other, Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

HealthPrints enhances patient engagement by delivering personalized educational content in print format, complementing EHR-integrated content.

Differentiators vs Competitors:
  • Unique design
  • Cohesive branding
  • Improved readability with custom infographics and diverse images
  • Engaging tone/friendly health literacy
  • Award-winning content
  • Bridging the print-digital gap for enhanced patient understanding
  • Seamlessly integrating print-to-digital engagement with metrics and analytics
  • Premium pricing

Differentiators vs EHR Functionality:

Oneview’s Care Experience Platform (CXP) goes beyond standard EHR functionality by offering a comprehensive patient engagement solution—including entertainment, meal ordering, service requests, and education—accessible on personal or hospital-provided devices. Unlike EHRs focused on clinical data, Oneview enhances the patient experience with real-time updates, automation, and advanced analytics. Its cloud-based infrastructure enables easy deployment, while seamless integration with systems like Epic and Cerner ensures synchronized data and streamlined clinical workflows, allowing hospitals to maximize existing digital investments.

Differentiators vs Competitors:

Oneview's Care Experience Platform is highly scalable and customizable, expanding easily across beds, units, or with added features. It offers advanced, real-time cloud-based analytics and is the only vendor in its category with both ISO27001 and ISO27701 certifications—ensuring top-tier security, simplified cloud deployment, and continuous updates, outperforming legacy on-premise solutions.

Health Equity

5th- to 6th-grade reading level, larger font for readability, with a 4th-grade options to support health literacy.

HealthPrints primarily provides print-based educational materials, ensuring accessibility for patients who may not have reliable internet, smartphones, or digital literacy. While it does not directly offer text IVR (Interactive Voice Response) services, it supports multimodal engagement in the following ways: Print as a primary channel – Ensures that all patients, regardless of technology access, receive critical health information. QR code integration (HealthPrints Engage) – Allows those with smartphone access to supplement print materials with digital content. Large-print formats – Enhances readability for patients with visual impairments. Multilingual offerings – Supports communication for diverse populations.

HealthPrints addresses the need for inclusive language services by offering patient education materials in over 18 languages, and access to interpreters to translate into more languages ensuring that diverse patient populations can access vital health information in their preferred language. This extensive language support enhances comprehension and engagement across various communities.

Our custom Print addresses engagement options by ensuring accessibility and inclusivity in patient education through: Larger Fonts & Readability – our materials use clear, large fonts and ample white space, making them easier to read for individuals with visual impairments. Supplementing Digital Channels – Print materials can be paired with QR codes that link to digital content, supporting additional engagement via digital text, and video resources. No Tech Dependency –Print does not require Wi-Fi, data, or device compatibility, making it universally accessible to all patients.

HealthPrints effectively overcomes patient connectivity barriers by providing print-based educational materials. This approach ensures that patients without reliable internet access, Wi-Fi, or sufficient data plans can still receive vital health information. By offering over 600 titles across 20 specialty areas in various print formats. HealthPrints guarantees that all patients have access to essential educational content without relying on digital platforms.

By delivering information through printed formats, HealthPrints ensures that all patients receive consistent, unbiased educational content, irrespective of technological disparities or algorithmic inaccuracies.

HealthPrints addresses social and behavioral determinants of health by providing culturally adapted and accessible educational materials. These resources are designed to resonate with diverse populations, considering factors such as language, literacy levels, and cultural norms. By offering information in both English and Spanish and using inclusive visuals, HealthPrints ensures that patients from various backgrounds can understand and engage with the content. This approach helps bridge gaps in health education, empowering individuals to make informed decisions and adopt healthier behaviors.

HealthPrints builds trust by prioritizing data privacy, security, and patient choice in the following ways: Print-based format – Since HealthPrints primarily delivers patient education in print, it minimizes data collection risks, reducing privacy and security concerns related to digital tracking. HealthPrints Engage (QR Code Integration) – When digital elements are included, patients have the option to engage with additional content without mandatory data sharing. No mandatory logins – Unlike some digital health platforms, patients/members are not required to provide personal data to access digital materials, ensuring autonomy and trust in their healthcare experience.

HealthPrints addresses technology barriers related to internet and data plan accessibility by providing print-based educational materials. These resources ensure that all patients, including those without reliable internet access or sufficient data plans, can receive vital health information. By offering over 600 titles across 20 specialty areas in various print formats—such as booklets, brochures, workbooks and more—HealthPrints guarantees that patients have access to essential educational content without relying on digital platforms.

HealthPrints addresses unique cultural differences and needs by: Culturally Adapted Materials: Tailoring patient education resources to reflect patients' norms, beliefs, values, language, and literacy skills, ensuring relevance and resonance with diverse populations. Inclusive Visuals: Incorporating diverse photographs and full-color artwork that represent various demographics, making materials relatable to a broad audience. Bilingual Content: Offering materials in both English and Spanish to cater to a wider patient population, enhancing accessibility and understanding. Health Literacy Focus: Crafting content at a 5th- to 8th-grade reading level using inclusive language, ensuring comprehension across different literacy levels.

HealthPrints/Engage enhances patient engagement by integrating print materials with digital resources. This multichannel solution embeds QR codes into printed materials, guiding patients to tailored landing pages with related videos and digital health information. This approach not only provides timely support but also encourages patient interaction with digital content, improving digital literacy. By bridging print and digital platforms, HealthPrints/Engage delivers a comprehensive educational experience that meets diverse patient needs and varying levels of technological proficiency.

Patient educational materials feature diverse photographs and full-color artwork, representing various demographics to resonate with a broad audience.

Oneview supports over 32 languages, including features such as right-to-left language support, screen reader tools, and the ability to change the display language on devices. Additionally, Oneview integrates with third-party language service applications which can be deployed on Oneview devices to facilitate interpreter involvement in care discussions at the bedside.

Oneview supports multiple languages, screen reader tools, and personalized theming options, making it accessible to all patients .Oneview has a Virtual Assistant called Ovie, a digital assistant chatbot designed to enhance patient engagement and streamline hospital workflows via patient voice. It provides patients with access to a range of services, including entertainment, meal ordering, service requests, and patient education, all through an intuitive interface on their own device or hospital-provided devices.

When a service disruption occurs, the platform seamlessly transitions into Offline Mode, ensuring continuous patient entertainment and engagement. Once the system issues are resolved, users are automatically prompted to log back into Personalized Mode, restoring their personalized settings and preferences 1 . This feature is designed to improve the patient experience by minimizing the impact of connectivity issues on the availability of key services

Oneview is the only vendor in its category that is both ISO27001 and ISO27701 certified, ensuring a high level of security and compliance. This secure cloud solution simplifies implementation and provides ongoing software improvements, which is a significant advantage over competitors with legacy on-premise architectures

Oneview's technical support model includes both onsite and remote support to ensure comprehensive coverage. Remote software support is provided 24/7/365, including public holidays. Oneview also offers proactive monitoring and upkeep of third-party solutions, ensuring that all incidents are tracked under an agreed SLA and managed efficiently.

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Oneview Overview

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Company Details

Founded in 2007

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