Avery by Drive Health is an Agentic AI Caregiver designed to augment clinical teams by managing two-way communication across every stage of care. From pre- and post-operative outreach to transitional care and chronic condition management, Avery engages patients through accessible text and voice channels—available in 15+ languages and expanding through our partnership with Google. Avery integrates seamlessly with EHR, CRM, and care-management systems, allowing providers and payers to unify engagement workflows under one intelligent platform. Every interaction is secure, logged, and compliant (HIPAA and SOC 2 Type 2), ensuring clinical safety and trust. Health systems use Avery to extend nurse capacity, improve patient satisfaction, and deliver equitable, personalized care at scale.

When every second counts, trust Conduit’s Patient Transfer services to offer a single access point to manage patient flow across networks of care.

Working with acute care facilities, health systems, freestanding emergency departments (FSED), and provider practices, our team of dedicated clinical professionals streamline patient acceptance into hospital care settings to ensure that patients are transferred to the right level of care when they need it most.

When partnering with an outsourced solution for transfer center services, health systems can improve patient acquisition and retention, which leads to revenue growth.

We can help with patient care logistics such as:

- Inbound and outbound transfers – medical and behavioral health

- Direct admissions

- Physician to physician consultations

- EMS coordination

- Coordination of handoff

Conduit Health Partners connects patients and providers, partnering with your health system in patient navigation. Aimed at encouraging volume growth through patient acquisition and retention, our services help you effectively manage inbound and outbound transfers. Let our experienced call center nurses guide you in finding the best locations and practitioners for patient needs, to ease access to care for patients through nurse triage. Conduit Health Partners makes moving patients the least of your worries—so you can focus on other aspects of your business.

EHRs document care — Avery delivers it. While EHR systems capture encounters and store data, Avery acts as an Agentic AI Caregiver that engages patients in real time across the care continuum. From pre- and post-operative outreach to transitional care and chronic condition management, Avery automates meaningful two-way communication that complements the EHR rather than competes with it. All interactions are logged and integrated back into existing workflows, enabling care teams to extend their reach and improve quality metrics without adding staff or disrupting operations.

Most competitors focus on single-point automation or scripted chatbots; Avery is a fully agentic AI Caregiver designed to think, act, and adapt within clinical and operational boundaries. It goes beyond static workflows by combining conversational intelligence with real-time decision support, escalation, and follow-through — ensuring every patient interaction leads to measurable action. Avery’s interoperability across EHR, CRM, and care management systems allows health systems and health plans to unify outreach, education, and follow-up under one intelligent, secure, and scalable platform.

Conduit Health Partners integrates seamlessly with any medical record system, offering unmatched flexibility. With 50 years of combined Epic implementation and administrative experience, our team provides deep expertise while remaining EHR agnostic to support and optimize health care operations across the continuum.

• End-to-End Transfer Management: Unlike in-house solutions or software-only models that require internal resources, Conduit Health Partners provides a comprehensive, fully managed transfer center. Their team handles every aspect of patient transfers, ensuring seamless coordination and reducing the operational burden on your staff.
• Nurse - Led Coordination: Conduit Health Partners has proven that an essential component of an effective transfer center is leveraging a nurse-led approach based on the referrals recommended by the treating provider. When experienced registered nurses are coordinating the transfers, they bring expertise and the ability to speak the same clinical language as other health care providers, serving as a vital link between the health system and transferring facilities.
• Experienced Leadership: Conduit Health Partners’ leadership team brings extensive expertise in both clinical and administrative roles within health systems, enabling them to design practical, collaborative solutions that help you meet your goals.
• Data-Driven Approach: Conduit Health Partners’ daily, monthly, and as-needed analytics provides transparency to the transfer process and arms executives with the critical information they need to make physician recruiting, service line development, and operational improvement decisions.
• Proven Operational Efficiency: Conduit Health Partners’ fully managed approach streamlines patient transfers while optimizing staff time, reducing costs, and providing measurable improvements in both patient satisfaction and provider engagement.
• Behavioral Health Expertise: Conduit’s nurses bring specialized expertise in managing all types of transfers, including complex cases like behavioral health. One client saw a 64% reduction in ED length of stay for behavioral health patients, leading to improved operational efficiency, enhanced staff satisfaction, and better patient outcomes.
• Scalable Solutions: Conduit Health Partner’s model scales effortlessly with your health system’s needs, allowing you to focus on care delivery while they manage patient transfers.