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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Digital Experience
Digital Experience

0 review

Categories

Solutions

Description

Product Description:

Strengthen your online presence with reviews, surveys and business listings.

Reputation enables you to understand what your customers think about your healthcare services and allows you to respond quickly to customer feedback. Our software gives you the ability to monitor and track patient surveys & reviews on third-party review sites to identify areas of improvement and address patient concerns.

Reputation also enables you to manage your business listings across multiple sites. This ensures that your business is accurately represented and that customers can find you.

Reputation is the only platform that manages consumer feedback from acquisition to loyalty. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on and improve the customer experience. 

Backed by Marlin Equity Partners, Bessemer Ventures, and Kleiner Perkins, .Reputation turns consumer feedback into fuel to grow businesses around the world. Visit Reputation.com to learn more.

About Reputation:

Reputation is the only platform that manages consumer feedback from acquisition to loyalty. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on and improve the customer experience. 

Backed by Marlin Equity Partners, Bessemer Ventures, and Kleiner Perkins. Reputation turns consumer feedback into fuel to grow businesses around the world. Visit Reputation.com to learn more.

Product Description:
The Yext Healthcare Knowledge Graph is purpose-built to help health systems of all sizes solve their office, facility, and physician digital knowledge challenges, make their providers more discoverable in search, and ultimately attract new patients in the moments that matter most.
About Yext Inc:
The patient journey starts with a question. And consumers expect answers. Yext puts healthcare organizations in control of their facts online with brand-verified answers in search. By serving accurate, consistent, brand-verified answers to consumer questions, Yext delivers authoritative information straight from the source — the business itself — no matter where or how customers are searching. NewYork-Presbyterian, University Hospitals Cleveland, Providence St. Joseph Health and other healthcare organizations around the globe use the Yext platform to capture consumer intent and drive digital discovery, engagement, and revenue — all from a single source of truth. Yext’s mission is to provide perfect answers everywhere.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Reviews: Easily monitor, request, and respond to customer reviews to skyrocket review volume. 

Surveys: Track, analyze, and operationalize survey responses, all from one platform.

Listings: Easily manage all of your business listings from one location while improving search rankings and local SEO.

Pediatric use cases:

None provided

Users:

UHS, Spartanburg Regional, Dental Group, Kindred, Kootenai

Description:

None provided

Pediatric use cases:
Yes, but only in ensuring that parents can find information about pediatric providers.
Users:
Health System Marketing Team

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Athenahealth, Epic, Allscripts, eClinicalWorks, Other

Hardware Compatibility:

None provided

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Reputation is the only platform that manages patient feedback from acquisition to loyalty. We offer a complete platform to help you transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage.

Differentiators vs EHR Functionality:
Our platform is an extension of an EMR that houses a physician's location data - we can integrate with an EMR if necessary, but we don't replace the EMR instead we integrate to ensure data can flow from one place to another, to ensure a doctor can always find the right information at the right time.
Differentiators vs Competitors:
We built Yext upon the spirit of innovation, and our unique advantages over other Profile Pages, Locator (Find-a-Doc), Platform and Listings Management solutions are based on our differentiated technology and deep Healthcare industry knowledge and expertise. We have a history of adding innovative new features to our Healthcare Platform. Yext explicitly maintains world class Consulting Engineering and Product Engineering teams. Our 70+ member Product team, graduates of some of the top schools in the country including MIT and Carnegie Mellon, focus on new feature and product development. Yext’s robust product development cycle includes both features in our corporate roadmap as well as custom requests received from our clients.

Keywords

Images

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Videos

1 of 3

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Reputation Reviews

No videos provided

Downloads

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2023 Reputation Healthcare Report

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Alternatives

Company Details

Founded in 2006

Founded in 2006

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