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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Digital Experience
Digital Experience

0 review

Categories

Solutions

Description

Product Description:

Strengthen your online presence with reviews, surveys and business listings.

Reputation enables you to understand what your customers think about your healthcare services and allows you to respond quickly to customer feedback. Our software gives you the ability to monitor and track patient surveys & reviews on third-party review sites to identify areas of improvement and address patient concerns.

Reputation also enables you to manage your business listings across multiple sites. This ensures that your business is accurately represented and that customers can find you.

Reputation is the only platform that manages consumer feedback from acquisition to loyalty. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on and improve the customer experience. 

Backed by Marlin Equity Partners, Bessemer Ventures, and Kleiner Perkins, .Reputation turns consumer feedback into fuel to grow businesses around the world. Visit Reputation.com to learn more.

About Reputation:

Reputation is the only platform that manages consumer feedback from acquisition to loyalty. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on and improve the customer experience. 

Backed by Marlin Equity Partners, Bessemer Ventures, and Kleiner Perkins. Reputation turns consumer feedback into fuel to grow businesses around the world. Visit Reputation.com to learn more.

Product Description:

The aha! Health Experience Platform (HXP) integrates with health systems' Digital Experience Platforms to deploy advanced capabilities, resulting in quicker market entry, increased patient acquisition, reduced operational costs, and enhanced patient satisfaction.

About Abundant Health Acquisition (aha!):

aha! is a health experience company.

We enable health systems to better compete in the digital consumer healthcare marketplace through a combination of easy-to-use software and specialized services.

 

We believe that the website is one of the most underleveraged technology assets that a health system has. Specifically, the Digital Experience Platform (DXP) that powers the website. Our approach differs from competitive platforms by integrating the health system’s DXP with advanced digital front door capabilities.

 

The Health Experience Platform (HXP) is our foundation. HXP is a suite of pre-built data connectors, easy-to-use management tools, and fully-customizable front-end components to rapidly deploy powerful retail and digital front door capabilities directly within a health system’s existing or new DXP solution.

 

The outcomes are faster time to market, increased patient acquisition, lower operational costs, and greater consumer and patient satisfaction.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Reviews: Easily monitor, request, and respond to customer reviews to skyrocket review volume. 

Surveys: Track, analyze, and operationalize survey responses, all from one platform.

Listings: Easily manage all of your business listings from one location while improving search rankings and local SEO.

Pediatric use cases:

None provided

Users:

UHS, Spartanburg Regional, Dental Group, Kindred, Kootenai

Description:

Convert healthcare consumers to patients

Modern consumers expect exceptional online shopping experiences. They bring those high expectations to digital healthcare. aha! has years of healthcare and retail ecommerce expertise to deliver key benefits to consumers and healthcare systems alike:

  1. Places contextually relevant healthcare providers throughout your DXP-powered experiences
  2. Shortens paths to conversion by highlighting the nearest providers with availability
  3. Empowers Marketing and non-IT content managers to configure placement and display rules for optimum effectiveness
  4. Drives SEO and on-site search discoverability by delivering provider details and patient education content natively to DXP-driven experiences

The aha! Health Experience Platform leverages the power of your DXP to streamline your digital healthcare experiences to deliver the provider access consumers demand with greater agility and speed.

Pediatric use cases:

None provided

Users:

Healthcare System Marketing Managers, Tech Developers, and Content Editors

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Athenahealth, Epic, Allscripts, eClinicalWorks, Other

Hardware Compatibility:

None provided

Integrations:

Website / public online sources

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Reputation is the only platform that manages patient feedback from acquisition to loyalty. We offer a complete platform to help you transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Key Health Experience Platform features:

  • Integrate healthcare providers - Free your providers from the directory and place them where they’ll be seen.
  • Drive conversion paths - Give consumers the information they need, when they need it, to make a decision to engage.
  • Improve your SEO - Consolidate off-domain content to boost SEO domain authority and place your providers on optimized pages.
  • Free your teams - Reduce dependency on IT resources and empower your Marketing teams to manage your digital experiences with ease.

Keywords

Images

1 of 5

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HC SC 1.png

1 of 3

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aha-hxp-architecture.jpg

Videos

1 of 3

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Reputation Surveys

No videos provided

Downloads

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The Arbor Company + Reputation Case Study
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aha-hxp-architecture-diagram.pdf

Alternatives

Company Details

Founded in 2006

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