Upfront powers intelligent growth of the healthcare enterprise by applying data science, machine learning, and rules to every visit to benefit both patients and providers. Patients are connected, retained, and engaged in a meaningful relationship with their care team that is proactive and thoughtful. Valued providers are put to their highest and best use, improving their outcomes and satisfaction. When these two forces are optimized in tandem, truly amazing results are possible.

It all starts with the first visit. Upfront onboards new and existing patients with tailored, patient specific digital content; retains patients by maximizing the use of available service lines and redirecting expected no shows and unnecessary ED visits to create access for patients in need; and grows market share by predicting and recalling unscheduled but necessary visits. Together these actions render the healthcare team more effective, more efficient, and more engaged. The enterprise gains market share and boosts financial performance while improving quality and building a long-term relationship with each and every patient…intelligent growth!

An Enterprise CRM built from the ground up exclusively for healthcare—equipped with the advanced capabilities to seamlessly integrate and activate sources of data -EHR, Labs, claims, SDOH and other related consumer data. This data ecosystem gives Healthcare organizations the curated information needed to take a giant step forward in what Innovaccer calls a three tier strategy to build Health 1:1 journeys - find, guide, and keep patients for life that encapsulates the right data, the right message, the right care to the right person at the right time.

We bring together an array of innovative solutions - CRM Data Integration: which ingests and combines clinical data with consumer data sources to create a single, longitudinal patient view; Marketing Center: helps providers to monitor their market share and marketing campaign effectiveness through advanced tagging, tracking, analytics and dashboards; Experience Center: a solution package to drive agent efficiency and improve consumer experiences, including campaign, appointment, referral and care modules. Journey Center: Integrating and activating all patient data through a longitudinal consumer/patient record, health systems can attract new consumers more effectively and guide patients throughout their care journey in a way that is smart enough to recognize specific requirements of their health plan, coordinate episodes to improve experiences and your organization’s financial outcomes.

Innovaccer is the data platform that accelerates care innovation through innovative AI technologies. Innovaccer’s AI-powered healthcare platform unifies patient data across systems and care settings, and empowers healthcare organizations with scalable, modern applications that improve clinical, financial, operational, and experiential outcomes. Innovaccer’s EHR-agnostic solutions have been deployed across more than 1,600 hospitals and clinics in the US, enabling care delivery transformation for more than 96,000 clinicians, and helping providers work collaboratively with payers and life sciences companies. Innovaccer has helped its customers unify health records for more than 54 million people and generate over $1.5 billion in cumulative cost savings. The Innovaccer platform is an industry-leading data and analytics platform, the Best in KLAS CRM solution, and the #1 rated population health technology platform by Black Book

Identify

Data-driven analytics reveal and prioritize the most valuable patient actions to align with your strategy.

Personalize

Taking the strategic insights, we personalize the relevant content to guide patients to complete the desired action.

Engage

A personalized and HIPAA compliant microsite with patient-specific content is dynamically created and is automatically sent to the patient in their preferred communication method.

Measure

We track and analyze engagement data to measure performance against our clients’ strategic metrics and adapt for continuous improvement.

• 360-degree Provider centric data model 
• Growth and Retention ROI tracking capabilities
• Integrated with Experience Center to drive the exceptional patient experience
• Capability to engage with consumers to intake right patients
• Most cost effective solution in the market
• Connected consumer/patient journey for increasing personalized engagement
• A single platform for PHM, CRM, and Digital Experience (VBCRM)
• Proven time-to-value