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Patient Intake and Preparation

Patient Intake and Preparation

Patient Intake and Preparation

7 verified clients
Patient Intake and Preparation
Patient Intake and Preparation


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Avia Summary

Patient Intake and Preparation is a solution provided by Orbita Inc. which was founded in 2015. It belongs to multiple categories of digital health solutions including Health Equity, Revenue Cycle Management, Patient Flow, and Virtual Nursing.
It has 7 verified clients.
Some other resource(s) that may be helpful in learning about Patient Intake and Preparation include: Q&A with Patty Riskind of Orbita: Combining automation with empathy and Top Patient Education Companies Report | 2023

Healthcare today struggles with competing challenges: Compensating for staff shortages across all departments – while at the same time, accelerating efforts to schedule a backlog of appointments triggered during COVID. 

Orbita Patient Intake and Preparation automates workflows associated with: 

  • Capturing patient data so both provider and patient have the insights they need to make the most of face-to-face encounters; and 
  • Delivering instructions like procedure preparation to ensure patient readiness and minimize postponed services.

The Orbita virtual assistant reaches out through SMS, email and phone to connect with patients on their preferred device. It walks them through form completion using voice, images, videos and more to make complicated medical questions easy to understand and complete. An advanced conversational approach guides patients, using familiar language to explain questions, define medical terms and clarify responses to increase completion rate and reduce abandonment. 

Orbita’s natural language processing is capable of understanding and answering about 80% of routine questions. This enables patients to get the answers they need more quickly – and without extra steps like calling into the contact center.

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EHR integration

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Use cases and differentiators

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Company information

Founded in 2015

7.5M total equity funding



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Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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