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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Keywords
Media
Company details
Synchronous Health
Synchronous Health

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Categories

Solutions

Description

Product Description:

Nearly half of us will experience a behavioral or mental health condition at some point. The challenge is how to be there for those who are dealing with one. First, our specialists deliver telehealth sessions with participants. Then, our Artificial Intelligence-powered virtual assistant Karla provides available support exactly when it’s needed, every hour of every day.

About Synchronous Health:

Nearly half of us will experience a behavioral or mental health condition at some point. The challenge is how to be there for those who are dealing with one. First, our specialists deliver telehealth sessions with participants. Then, our Artificial Intelligence-powered virtual assistant Karla provides available support exactly when it’s needed, every hour of every day.

Product Description:

Whole-Person Virtual Care for All. The technology to connect, expertise you can trust and the power to improve health

About Teladoc Health:
InTouch Health’s mission is to provide a Telehealth Network and Services to support access and delivery of high-quality clinical care to any patient at any time, while reducing overall costs of care. Their senior management and staff are devoted to leveraging their combined experience in telemedicine, telecommunications, healthcare products and services, and robotics to assist health systems to deploy telehealth programs quickly and seamlessly.InTouch Health is evolving its business model from “acute care clinical services” focus to an enterprise “care-anywhere” model by offering a complete portfolio of software, hardware, connectivity, and services that meets all telehealth needs.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

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Use Cases

Description:

Our unique approach makes mental health services more effective, accessible and even affordable. We do it through the marriage of technology and human compassion, which enables us to extend support beyond therapy sessions.

In turn, we’re able to streamline the care process, reducing administrative burden and enabling our specialists to focus more on the actual care. And we focus on prevention and early intervention, delivering care in the exact moment it’s needed.

Karla is:

A personal bot that lives on a participant’s smart device, serving as a digital extension of a coach between sessions

Customizable by the patient and coach to communicate with the patient in times of need with the tone and voice that the participant prefers

Aware of what time it is, where the participant is, as well as his or her triggers and preferences for support in times of need

Designed to improve and expedite a person’s recovery rate because she’s always there as a liaison between participant and coach

Interactive with both the participant and the specialist, providing the participant with real-time questions, suggestions and follow-up and the specialist with a real-time account of the effectiveness of Karla’s interventions

Responsive to participants’ unique situations, providing feedback at the right time and place

A data observer that sees important responses to incidents from the participant that inform every subsequent participant-specialist session

Adaptable to participants’ evolving needs based on data and learnings

Pediatric use cases:

None provided

Users:

Health Systems, Participants, Employers, Health Plans, Education Systems

Description:

Deliver virtual care for consumers

From on-demand urgent care to support for chronic and complex health challenges, we’re changing the way people access healthcare. That includes creating data-driven, personalized experiences that flex to an individual’s healthcare needs over time.

Enable virtual care for clinicians

Clinicians can easily extend their reach with easy-to-use software and medical-grade telehealth devices. Plus, our virtual tools enable real-time clinical collaboration with peers from around the world to address the most difficult care challenges.

Empower healthier lives

Our connected devices and personalized, timely, actionable outreach help people achieve lasting behavior change—from improving how they manage chronic conditions, such as diabetes and hypertension, to enhancing their wellness and prevention efforts.

Employers

More than half of the Fortune 500 trust us to deliver cost-effective virtual care to their employees

Health Plans

We serve more than 100 U.S. health plans and the unique needs of their commerical, Medicare and Medicaid members

Hospitals & Health Systems

We’re building on more than 15 years of experience extending healthcare access and delivery at the point of care and beyond

Pediatric use cases:

None provided

Users:

Employers, HealthPlans, Hospitals & HealthSystems

EHR Integrations

Integrations:

Behavioral health

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Not applicable

Hardware Compatibility:

Not applicable

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

None provided

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Network of Specialists certified in their specialty, empathy and leveraging technology vs. Specialist certified in specialty

True intergration of people and technology vs Techonology OR Human

Clinically-driven, relevant support delivered between sessions where and when it's needed vs. Reactive

Customizable customer specific assessments, content, programs and outcomes goals vs. Standardized Delivery

Length of programs customized to participant need, customer goals, budget and benefit design vs. Predefined

Staffed for results, not efficiency (1:1) vs. 1 to many

Population Insights vs. Not typically done

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Our technology and clinical expertise provide greater access to a wide range of physical and mental healthcare services; empower people with insights that inspire and accelerate better health decisions; and foster clinical collaboration that leads to higher quality of care

Keywords

Images

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Videos

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Downloads

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Alternatives

Company Details

Founded in 2002

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