Your Care Is Exceptional. Your Ratings Should Reflect That.

Accurate provider documentation is essential to drive CMS Star Ratings and U.S. News rankings. Documentation leakage can lead to perceived quality gaps and reimbursement shortfalls.

Common Gaps:

• Misaligned clinical evidence vs. diagnoses
• Missing or incomplete documentation
• Incorrect coding

The Impact:

Even with exceptional care, incomplete clinical documentation can cost hospitals the credit they deserve, leading to lower rankings and missed reimbursement opportunities

Tendo Insights Enhances Your CDI & Quality Programs

We tackle the complexities of quality improvement with a prescriptive, data-driven approach that uncovers gaps, generates insights, and delivers targeted recommendations.

Our Approach:

• Discover: Align with your quality goals—Star Ratings, U.S. News rankings, etc.
• Diagnose: Pinpoint documentation gaps impacting scores.
• Plan: Develop a strategic action plan.
• Deploy: Use Tendo’s QDI app to enhance CDI efforts.
• Measure & Forecast: Track progress and optimize performance

Tendo Insights empowers hospitals to address documentation leakage, improve quality outcomes, and maximize reimbursement.

It’s time to reimagine what’s possible in healthcare.

At Tendo, we’re on a mission to become the trusted connection between patients, clinicians, and caregivers by creating software that provides seamless, intuitive, and user-friendly experiences throughout the care journey.

Fabric's In-Person Care Suite improves the experiences of both patients and providers by eliminating duplicate tasks, reducing nurse documentation time, and actively engaging and informing patients throughout their visits. Fabric offers Care Guides for patients to reduce no-shows, cancellations, and to fill unused visit blocks, and improves clinical efficiency. 

Patient Guides:

• Streamlines the experiences of patients and providers through real-time updates and reduced documentation time
• Guides and informs patients throughout their visit
• Reduces nurse documentation time
• Collects patient data while patients wait
• Connects patients with Primary Care Providers (PCPs) prior to discharge
• Expedites the ER and urgent visit process
• Provides patients with visibility into visit progress
• Enables convenient scheduling for follow-up appointments

Perioperative Guides

• Enhances the surgery experience by delivering timely information and outlining next steps to patients
• Offers a comprehensive overview of the surgery journey
• Provides next steps, including patient education, preoperative triage, checklists, etc.
• Answers frequently asked questions 
• Sends automated time-release reminders to help patients stay on track
• Shares surgery-related information with family and friends
• Automates pre-surgery triage to assess surgical risk, improving preoperative preparation and enhancing patient safety

Fabric is a health tech company that powers healthcare providers to move faster, work smarter, and deliver better care through its care enablement system. The system offers three solutions: In-Person Care Suite, Virtual Care Suite, and Engagement Suite. 

Leveraging conversational AI and intelligent adaptive interviews, Fabric unifies virtual and in-person care across intake, triage, routing, and treatment while automating workflows for staff. Built by a team of physicians and clinical informaticists, Fabric protocols uphold excellence in care quality while offering omnichannel access for patients. The results enable clinicians to work 2-10 times faster (dependent on setting), decrease call center volume by 15%, and increase utilization of unfilled visit blocks. 

Some of Fabric’s customers include Luminis Health, OSF HealthCare, MUSC Health, and Intermountain. Fabric is backed by Thrive Capital, GV (Google Ventures), Salesforce Ventures, Vast Ventures, BoxGroup, and Atento Capital.

Prescriptive, Actionable Insights – Goes beyond identifying documentation gaps by delivering clear, prioritized recommendations that drive measurable improvements.

Deep, Integrated Data Analysis – Leverages the broadest and deepest data sets, uncovering trends and opportunities that traditional CDI tools may miss.

Real-time, Predictive Quality Forecasting - Tracks improvements over time and forecasts future quality scores, helping hospitals proactively manage rankings and reimbursements.

Seamless CDI & Quality Program Integration – Complements existing Clinical Documentation Improvement (CDI) initiatives, enhancing workflows without adding administrative burden.

Alignment with Key Quality Measures – Optimizes documentation to improve CMS Star Ratings, U.S. News rankings, and other key performance indicators.

Tendo QDI App for Deployment – Provides a purpose-built tool to operationalize insights and streamline execution within hospital systems.

Fabric's In-Person Suite is powered by Fabric's Clinical Intelligence Engine, Loom. Loom is a clinical expert system and conversational ai that captures patient data across channels and automated workflows for clinical and administrative staff. Using automated clinical symptom gathering, Loom generates clinical SOAP notes, treatment plans, visit summaries and more. When applied across 2,000+ unique diagnoses, Loom automates 99% of administrative burden for staff and makes clinicians 2-10x faster at providing care. Additionally, Loom offers clinical decision support to providers to uphold the highest levels of care quality. 

Additionally, Fabric's team of expert clinicians builds and maintains our clinical expert system and content in coordination with our Clinical Quality Advisory Council, a team of 14 practicing clinical executives from around the country. Council members perform reviews of Fabric's evidence-based clinical protocols. Additionally, the council supports ongoing quality assurance efforts and helps establish clinical quality best practices for virtual care. The council also guides in-depth studies around the safety, effectiveness, and value of virtual care.

Fabric's In-Person Suite is powered by Fabric's Clinical Intelligence Engine, Loom. Loom is a clinical expert system and conversational ai that captures patient data across channels and automated workflows for clinical and administrative staff. Using automated clinical symptom gathering, Loom generates clinical SOAP notes, treatment plans, visit summaries and more. When applied across 2,000+ unique diagnoses, Loom automates 99% of administrative burden for staff and makes clinicians 2-10x faster at providing care. Additionally, Loom offers clinical decision support to providers to uphold the highest levels of care quality.