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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Tendo Insights
Tendo Insights

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Categories

Solutions

Description

Product Description:

Your Care Is Exceptional. Your Ratings Should Reflect That.

Accurate provider documentation is essential to drive CMS Star Ratings and U.S. News rankings. Documentation leakage can lead to perceived quality gaps and reimbursement shortfalls.

Common Gaps:

  • Misaligned clinical evidence vs. diagnoses
  • Missing or incomplete documentation
  • Incorrect coding

The Impact:

Even with exceptional care, incomplete clinical documentation can cost hospitals the credit they deserve, leading to lower rankings and missed reimbursement opportunities

Tendo Insights Enhances Your CDI & Quality Programs

We tackle the complexities of quality improvement with a prescriptive, data-driven approach that uncovers gaps, generates insights, and delivers targeted recommendations.

Our Approach:

  • Discover: Align with your quality goals—Star Ratings, U.S. News rankings, etc.
  • Diagnose: Pinpoint documentation gaps impacting scores.
  • Plan: Develop a strategic action plan.
  • Deploy: Use Tendo’s QDI app to enhance CDI efforts.
  • Measure & Forecast: Track progress and optimize performance

Tendo Insights empowers hospitals to address documentation leakage, improve quality outcomes, and maximize reimbursement.

About Tendo:

It’s time to reimagine what’s possible in healthcare.

At Tendo, we’re on a mission to become the trusted connection between patients, clinicians, and caregivers by creating software that provides seamless, intuitive, and user-friendly experiences throughout the care journey.

Product Description:

Gozio delivers the value all healthcare consumers–patients, staff, and visitors–want by:

Providing a single platform that increases access and convenience by putting all your digital solutions in one place

Connecting the digital world and the real world to get people where they need to go

Creating a premium mobile experience that’s proven to attract and retain loyal users

About Gozio Health:

Gozio Health partners with health systems to increase consumer engagement using a proven mobile platform and strategy. The entire healthcare journey–both in-person and digital–is improved by giving systems the flexibility to consolidate all their patient-facing digital solutions into one premium native mobile experience accessible by anyone, anywhere. Combined with Gozio’s patented indoor positioning technology, the platform empowers consumers to confidently navigate their healthcare journey and enables health systems to more effectively achieve their business goals. Gozio customers surveyed in a 2021 KLAS Research Emerging Technology Spotlight report found 100% satisfaction. For more information, visit www.goziohealth.com.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

3D indoor/outdoor maps with points of interest, unified mobile interface to incorporate additional patient-facing solutions into a singular mobile experience

Use Cases

Description:

Use Case 1: Improving U.S. News & CMS Star Rankings

A health system wants to improve its ranking in U.S. News and World Report Best Hospitals and CMS Star rating but struggles with documentation inconsistencies. Tendo Insights analyzes provider documentation, identifies misalignment between clinical evidence and coded diagnoses, and delivers targeted recommendations. By addressing these gaps, the hospital improves its quality scores, enhances its reputation, and secures better rankings.

Use Case 2: Reducing Documentation-Related Revenue Loss

A hospital system discovers that missing or incomplete documentation is leading to lower CMS Star Ratings. Tendo Insights pinpoints coding inaccuracies and incomplete records, helping CDI teams implement real-time corrections. As a result, the hospital strengthens its quality performance, captures lost revenue, and optimizes reimbursement.

Pediatric use cases:

A children's hospital struggling with documentation gaps risks lower U.S. News rankings and CMS Star Ratings. Tendo Insights identifies misalignments, improves coding accuracy, and boosts quality scores—enhancing reputation and reimbursement.

Users:

Typical users of Tendo Insights include:

  • Clinical Documentation Integrity (CDI) Teams – Identify and correct documentation gaps to improve quality scores.
  • Quality & Performance Improvement Teams – Enhance CMS Star Ratings, U.S. News rankings, and reimbursement accuracy.
  • Revenue Cycle Leaders – Reduce revenue loss due to incomplete or inaccurate documentation.
  • Hospital Administrators & Executives – Track and optimize quality performance for financial and reputational impact.
  • Physicians & Care Teams – Ensure clinical documentation accurately reflects care delivery and supports appropriate coding.
Description:

Gozio's mobile engagement platform engages healthcare consumers and improves their entire journey--both digital and in person. Over 200 hospitals use Gozio's platform to improve:

- Patient access (scheduling, ED and urgent wait times with booking and navigation)

- Portal access

- Navigation across the health system

- And much more

With Gozio, you can not only put all your patient-facing and/or staff-facing technology in one place, you can:

- create unique mobile experiences based on factors like user type or location to personalize the experience

- use the open platform to easily build custom solutions for unique use cases

- manage your platform and make changes quickly to adapt to changing needs

Pediatric use cases:

Several children's hospitals use Gozio's mobile engagement platform to help families navigate their care.

Users:

500M mobile interactions

2M total users

70% users return

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, ADT, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, athena

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

Mobile / Tablet (native app)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Prescriptive, Actionable Insights – Goes beyond identifying documentation gaps by delivering clear, prioritized recommendations that drive measurable improvements.

Deep, Integrated Data Analysis – Leverages the broadest and deepest data sets, uncovering trends and opportunities that traditional CDI tools may miss.

Real-time, Predictive Quality Forecasting - Tracks improvements over time and forecasts future quality scores, helping hospitals proactively manage rankings and reimbursements.

Seamless CDI & Quality Program Integration – Complements existing Clinical Documentation Improvement (CDI) initiatives, enhancing workflows without adding administrative burden.

Alignment with Key Quality Measures – Optimizes documentation to improve CMS Star Ratings, U.S. News rankings, and other key performance indicators.

Tendo QDI App for Deployment – Provides a purpose-built tool to operationalize insights and streamline execution within hospital systems.

Differentiators vs EHR Functionality:

Gozio can be implemented quickly with little effort from internal IT resources and is proven to deliver a return on investment.

Differentiators vs Competitors:

Gozio has a very high patient adoption rate and high satisfaction among customers in addition to a robust mobile platform that is easy to implement and use for staff and patients.

Keywords

Images

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Videos

No videos provided

1 of 1

[GOZO] User Experience Video_FC.mp4

Downloads

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Insights Star Ratings Datasheet (2).pdf
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Patient Engagement Ecosystem 2023.pdf

Alternatives

Company Details

Founded in 2013

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