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Yellow.ai for Healthcare

Yellow.ai for Healthcare

Yellow.ai for Healthcare


Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

Yellow.ai for Healthcare is a solution provided by Yellow.ai. It belongs to multiple categories of digital health solutions including Concierge Care, Personalized Care, Conversational AI, Conversational & Visual Interactive Voice Response (IVR), Scheduling, Consumer Access & Engagement, Customer Service, Digital Front Door (DFD), and Patient Flow.
Some other resource(s) that may be helpful in learning about Yellow.ai for Healthcare include: Top Conversational AI Companies Report and A buyer’s guide to conversational AI

Personalized healthcare is just a conversation away.

Deliver round-the-clock support with Yellow.ai’s HIPAA-compliant Dynamic Automation Platform.

Drive business growth with connected healthcare experiences:

  • 80% patient queries self served
  • 40% increase in patient satisfaction
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EHR integration

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Use cases and differentiators

Real-time patient support

Slash support costs by upto 60% with round-the-clock self-service across channels.

Dynamic voice AI agent

Empower patients with empathetic, human-like interactions through Voice AI Agents that deliver personalized responses. Leverage our deep healthcare expertise for outbound communications & inbound patient queries.

Patient referral and scheduling

Facilitate seamless patient referrals, appointment scheduling, consultation and lab test bookings. Integrate with existing CRM/ERP systems for real-time availability, enhancing patient convenience.

Billing and payments

Simplify payment processing with dynamic AI agents across channels. Effortlessly integrate with existing payment solutions for streamlined billing and payments.

Go live with your Healthcare AI bots 2X faster

Integrations with Shopify, Salesforce, Stripe, PayU, Intercom, and more. 

Enhanced patient engagement

Enable effortless onboarding, proactive suggestions on preventive care, nutrition and overall health management

Patient registration

Automate patient registration, verification and new account creation.

Virtual consultation

Effortless digital consultations across 35+ text & voice channels.

Alerts and notifications

Send out proactive health tips, reminders on medication, and upcoming appointments.

Connected healthcare experiences

Enhance patient satisfaction using Yellow.ai’s Conversational Service Cloud (CSC) for connected interactions across multiple channels/devices.

Post consultation summary

Automate summarization of appointment with prescription, diagnosis and other information.

Nearest clinic

Enable effortless access to physical clinics for in-person appointments.

Lab results and prescriptions

Securely share lab reports, prescriptions with customers over multiple channels.

Grow healthcare revenue

Run personalized campaigns on multiple channels with Yellow.ai Conversational Commerce Cloud (CMC) to generate 25% more leads

Templates powered by generative AI

Just input tonality, context and user segment to get AI generated marketing templates

AI-generated workflows

Generate end-to-end campaign workflows powered by AI

Personalized promotions

Leverage Customer Data Platform to run targeted campaigns based on user insights

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Company information



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Reviewer’s Rating

Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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