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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Personalized healthcare is just a conversation away.

Deliver round-the-clock support with Yellow.ai’s HIPAA-compliant Dynamic Automation Platform.

Drive business growth with connected healthcare experiences:

  • 80% patient queries self served
  • 40% increase in patient satisfaction
About Yellow.ai:

Founded by three friends with a shared passion to transform the way customers interact with brands, Yellow.ai is now a global leader in conversational AI, delivering autonomous, human-like experiences for customers and employees to accelerate enterprise growth. We believe that memorable conversations are at the heart of every meaningful brand engagement.

Enabled by our generative AI-powered Dynamic Automation Platform, we deliver conversational experiences via our dynamic AI agents that help enterprises achieve higher customer satisfaction and employee engagement. With our customer-centric approach and innovative solutions, our team of experts aims to create actionable outcomes for enterprises, their customers, and their employees while continuously pushing the boundaries of what’s possible. Partner with us to transform your business with AI-powered automation.

Product Description:

DeepScribe’s AI scribe automates medical documentation for doctors. Powered by the largest clinical dataset in healthcare, DeepScribe ambiently captures patient visits as they happen and then writes complete, billable documentation directly within a clinician’s electronic health record system. From small private practices to large healthcare organizations, DeepScribe is helping clinicians of all kinds reduce burnout, improve patient care, and increase revenue.

About DeepScribe:

Trusted by thousands of clinicians and trained on the largest clinical dataset in healthcare, DeepScribe is the most widely adopted ambient AI medical scribe in the world.

DeepScribe allows clinicians to ambiently capture patient visits in real time. Powered by proprietary AI technology trained on millions of real patient visits, DeepScribe automatically extracts relevant medical information from these encounters and classifies it into standardized medical notes directly within a clinician’s EHR.

DeepScribe’s powerful AI solution enables clinical organizations of any size to focus on delivering exceptional care while saving time, reducing burnout, and increasing revenue and reimbursement.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

DeepScribe ambient AI understands and adjusts to different patient visit types, placing data into the right context. For instance, when a physician and patient discuss a condition during a follow-up visit, information from previous visits is automatically pulled forward into the current chart - but modified as needed within the context of the current conversation.

DeepScribe offers bi-directional integration to pull and push discrete field information with leading EHR systems including Epic, athenahealth, NextGen Healthcare, Veradigm, Ontada and more. This enables easier access to information that drives continuity of care.

DeepScribe’s ambient AI platform is HIPAA-compliant and SOC-2-certified. All data captured and processed by DeepScribe is encrypted using end-to-end AES-256 technology. To ensure data security and privacy, encrypted data is stripped of all personally identifiable information, ensuring patient information cannot be associated with an individual. DeepScribe also includes an additional layer of security to ensure any user accessing the platform is authorized to do so.

DeepScribe AI has been trained on the learnings from more than 5 million patient conversations. Clinicians simply need to have a conversation with the patient naturally during the encounter, moving through their workflow as they normally would. The ambient AI understands the details and nuances – including essential patient anecdotes – and generates a complete clinical note. The interface is highly regarded for its simplicity. Clinicians begin the encounter with just two taps, then hit one button to record, and another to “scribe” the visit.

DeepScribe was developed with scalability in mind, and supports rapidly increasing user bases at large health systems such as Ochsner Health, Texas Oncology, Covenant HealthCare. Regardless of the practice or organization size, the DeepScribe platform can onboard and accommodate a high volume of clinician users at one time.

The DeepScribe ambient AI platform is continuously learning via patient conversations and built upon a foundation of the largest clinical dataset in the category. In addition to refinements made within the AI model, DeepScribe clinical experts also collaborate with specialty care physicians to ensure each medical group’s workflow and needs are satisfied and reflected in the notes that are generated.

Use Cases

Description:

Real-time patient support

Slash support costs by upto 60% with round-the-clock self-service across channels.

Dynamic voice AI agent

Empower patients with empathetic, human-like interactions through Voice AI Agents that deliver personalized responses. Leverage our deep healthcare expertise for outbound communications & inbound patient queries.

Patient referral and scheduling

Facilitate seamless patient referrals, appointment scheduling, consultation and lab test bookings. Integrate with existing CRM/ERP systems for real-time availability, enhancing patient convenience.

Billing and payments

Simplify payment processing with dynamic AI agents across channels. Effortlessly integrate with existing payment solutions for streamlined billing and payments.

Go live with your Healthcare AI bots 2X faster

Integrations with Shopify, Salesforce, Stripe, PayU, Intercom, and more. 

Enhanced patient engagement

Enable effortless onboarding, proactive suggestions on preventive care, nutrition and overall health management

Patient registration

Automate patient registration, verification and new account creation.

Virtual consultation

Effortless digital consultations across 35+ text & voice channels.

Alerts and notifications

Send out proactive health tips, reminders on medication, and upcoming appointments.

Connected healthcare experiences

Enhance patient satisfaction using Yellow.ai’s Conversational Service Cloud (CSC) for connected interactions across multiple channels/devices.

Post consultation summary

Automate summarization of appointment with prescription, diagnosis and other information.

Nearest clinic

Enable effortless access to physical clinics for in-person appointments.

Lab results and prescriptions

Securely share lab reports, prescriptions with customers over multiple channels.

Grow healthcare revenue

Run personalized campaigns on multiple channels with Yellow.ai Conversational Commerce Cloud (CMC) to generate 25% more leads

Templates powered by generative AI

Just input tonality, context and user segment to get AI generated marketing templates

AI-generated workflows

Generate end-to-end campaign workflows powered by AI

Personalized promotions

Leverage Customer Data Platform to run targeted campaigns based on user insights

Pediatric use cases:

None provided

Users:

Not specified

Description:

Clinical documentation

Real-time data insights

Pediatric use cases:

Clinical documentation

Real-time data insights

Users:

Physicians

Healthcare Providers

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Ambulatory EMR

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Allscripts, NextGen, eClinicalWorks, Other, Athenahealth, Self-developed, Epic, athena, McKesson

Hardware Compatibility:

Desktop, Mobile / Tablet (native app)

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Trusted by thousands of clinicians across multiple specialties, DeepScribe focuses on the importance of specialty care knowledge and accuracy, creating custom AI models that understand each specialty’s workflow, terminology, and needs. This not only creates the most complete, precise AI-generated note in healthcare, but it also helps drive industry-leading adoption among clinicians. In addition, DeepScribe offers Customization Studio, where clinicians can personalize how notes look and read to their preferences. From small private practices to large healthcare organizations, our accuracy and ease of use leads to lower physician burnout, higher patient satisfaction, and a higher return on investment.

Keywords

Images

No images provided

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Videos

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DeepScribe Turned Me Into The Doctor I Always Wanted To Be.mp4

Downloads

No content provided

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Dr. Debra Graetz Case Study.pdf

Alternatives

Company Details

Founded in 2017

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