MDMU ProMatch™

MDMU ProMatch™ is a data-driven provider matching and patient navigation solution that enhances access to care by intelligently connecting patients with the right providers. It integrates with multiple data sources, scheduling systems, and engagement tools to ensure accurate, real-time provider search and seamless appointment booking.

Consumers/patients searching for a pediatrician or specialist follow the same process as other patients.

Patients/Consumers – Searching for and selecting providers based on specialty, location, availability, preferences and compatibility.

Health System Administrators – Managing provider directories, optimizing search results, and analyzing engagement data.

Marketing Teams – Leveraging analytics and patient feedback to enhance provider visibility and engagement.

MDMU ProMatch™ enhances provider search, with a data-driven personal matching system—offering a consumer-friendly, EHR-agnostic solution for improved patient access, engagement and satisfaction.

1. PATIENT-PROVIDER MATCHING: Unlike EHRs, which primarily store provider data, ProMatch uses first-party data from patients and providers to personalize provider recommendations based on needs, preferences, compatibility and availability.

2. ENHANCED PROVIDER SEARCH & NAVIGATION: ProMatch offers advanced search capabilities with dynamic filtering, geolocation-based navigation, and intelligent ranking, whereas EHRs often have limited or static provider directories.

3. CONSUMER-CENTRIC EXPERIENCE: EHRs are designed for clinical workflows, while ProMatch prioritizes a seamless, intuitive consumer experience with self-service tools and guided interactions that result in more personalization and higher satisfaction. 

4. SCHEDULING INTEGRATION: ProMatch is vendor agnostic and can integrate with and display information from multiple scheduling platforms.

5. CROSS-PLATFORM COMPATIBILITY: ProMatch is EHR-agnostic, integrating with multiple systems to unify provider data, while EHR-based solutions are typically restricted to their native ecosystem.

6. ANALYTICS & ENGAGEMENT INSIGHTS: ProMatch delivers in-depth analytics on provider search trends, patient preferences, and engagement data, whereas EHRs primarily focus on clinical documentation and operational data.