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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
MDMU ProMatch™
MDMU ProMatch™

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Categories

Solutions

Description

Product Description:

MDMU ProMatch™ is a data-driven provider matching and patient navication solution that helps connect people with the right providers based on their unique needs. ProMatch enhances accuracy by analyzing factors such as specialty, location, availability, and compatibility preferences to deliver personalized recommendations. By integrating with existing provider directories and scheduling systems, ProMatch eliminates guesswork, reduces mismatches, and improves patient access to care. Its intelligent matching capabilities support marketing, call centers, and digital front doors, ensuring a seamless patient experience while optimizing provider utilization and engagement.

About MD MatchUp:

MD MatchUp helps health systems, payers, and medical groups keep provider data accurate and connect patients with the right doctors. With patient-provider matching and better provider directories, more patients find and schedule care while fewer appointments go to waste. MD MatchUp works with existing EHRs and systems to improve efficiency, boost patient satisfaction, and increase revenue—all while making healthcare access easier for everyone.

Product Description:

The company develops a Medical Guidance Platform with a set of intelligent healthcare technologies that enables early symptoms assessment and digital triage, and supports communication between physicians and patients. At the core of Infermedica’s technologies are its Medical Knowledge Base, Inference Engine and API gateway.

Infermedica’s platform can be used by telemedicine companies, healthcare providers, insurers, and goverments to minimize inappropriate use of medical services, improve patient navigation, and user satisfaction.

About Infermedica:

Infermedica is a leading digital health company, specializing in AI-powered solutions for symptom analysis and virtual triage. The company’s mission is to make healthcare accessible, convenient and affordable for everyone worldwide, by automating primary care, from symptom to outcome.

Compatibility level

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Clients

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Product Capabilities

MDMU ProMatch™ offers an intelligent provider directory with advanced search capabilities, enabling patients to easily find and connect with the right providers. Using data-driven filters, keyword search, and dynamic ranking based on factors like specialty, location, availability, and patient preferences, ProMatch ensures accurate and personalized results. Its seamless integration with scheduling systems and real-time data updates enhances patient access, reduces mismatches, and improves overall satisfaction.

MD MatchUp can integrate with existing review management systems and display star ratings from other vendors to maintain consistency throughout your network.

MDMU ProMatch™ seamlessly integrates with existing scheduling systems, enabling real-time appointment availability within provider search results. Its EHR-agnostic design allows it to connect with multiple platforms, ensuring flexibility for health systems regardless of their existing technology stack. By syncing provider availability and appointment booking across various systems, ProMatch enhances patient access, reduces friction in the scheduling process, and improves overall care coordination.

MDMU ProMatch™ leverages geolocation capabilities to help patients find nearby providers, facilities, and resources with ease. It enables self-service transactions, allowing users to schedule appointments, verify insurance, and access care options in real time.

Use Cases

Description:

MDMU ProMatch™ is a data-driven provider matching and patient navigation solution that enhances access to care by intelligently connecting patients with the right providers. It integrates with multiple data sources, scheduling systems, and engagement tools to ensure accurate, real-time provider search and seamless appointment booking.

Pediatric use cases:

Consumers/patients searching for a pediatrician or specialist follow the same process as other patients.

Users:

Patients/Consumers – Searching for and selecting providers based on specialty, location, availability, preferences and compatibility.

Health System Administrators – Managing provider directories, optimizing search results, and analyzing engagement data.

Marketing Teams – Leveraging analytics and patient feedback to enhance provider visibility and engagement.

Description:

Medical Guidance Platform from Infermedica is based on Intelligent Core: API, Inference Engine, and Medical Knowledge Base. It provides a multitude of human-centric features and extensions. It is the foundation of Infermedica's user-facing modules—a feature-packed toolset that addresses the key challenges of today's health industry and prepares healthcare organizations for the future.

Infermedica is most commonly used for:

  • preliminary assessment of symptoms
  • collection of patient data
  • patient navigation
  • optimization of patient flow
  • providing list of the most probable conditions
  • patient education

The platform provides access to thousands of medical concepts for adults and pediatrics built and validated by clinicians. It includes over 2,740 medical concepts in 24 languages. 

Infermedica also offers ready-to-use modules for the most common use cases: 

  • Infermedica Triage for patients preliminary assessment and navidation;
  • Infermedica Intake for pre-visit patient intake and medical history collection.
Pediatric use cases:

All Infermedica products can be available for pediatrics population. In this case the company provides a rich databases of medical concepts for patients between 0 and 18 years old, that can be used by parents and caregivers to assess symptoms of chilndren.

Pediatrics has additional features, like body models of children, 3rd person question mode, and instructions that supports caregives during the interview.

Users:

Infermedica's tools are designed to support patients, caregivers, healthcare workers, and healthcare managers. 

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care, Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other, Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Ambulatory EMR, Patient portal, Behavioral health, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

MDMU ProMatch™ enhances provider search, with a data-driven personal matching system—offering a consumer-friendly, EHR-agnostic solution for improved patient access, engagement and satisfaction.

1. PATIENT-PROVIDER MATCHING: Unlike EHRs, which primarily store provider data, ProMatch uses first-party data from patients and providers to personalize provider recommendations based on needs, preferences, compatibility and availability.

2. ENHANCED PROVIDER SEARCH & NAVIGATION: ProMatch offers advanced search capabilities with dynamic filtering, geolocation-based navigation, and intelligent ranking, whereas EHRs often have limited or static provider directories.

3. CONSUMER-CENTRIC EXPERIENCE: EHRs are designed for clinical workflows, while ProMatch prioritizes a seamless, intuitive consumer experience with self-service tools and guided interactions that result in more personalization and higher satisfaction. 

4. SCHEDULING INTEGRATION: ProMatch is vendor agnostic and can integrate with and display information from multiple scheduling platforms.

5. CROSS-PLATFORM COMPATIBILITY: ProMatch is EHR-agnostic, integrating with multiple systems to unify provider data, while EHR-based solutions are typically restricted to their native ecosystem.

6. ANALYTICS & ENGAGEMENT INSIGHTS: ProMatch delivers in-depth analytics on provider search trends, patient preferences, and engagement data, whereas EHRs primarily focus on clinical documentation and operational data.

Differentiators vs Competitors:

MDMU ProMatch™ ensures accurate, first-party consumer and provider data with EHR-agnostic integration, structured search, geolocation, and seamless self-service selection—streamlining patient access and enterprise data management.

1. FIRST-PARTY DATA ACCURACY: Unlike competitors relying on third-party sources, ProMatch ensures high-quality data directly from consumers and providers, themselves—reducing inaccuracies and outdated information.

2. EHR-AGNOSTIC & MULTI-SYSTEM INTEGRATION: While some solutions are tied to specific EHRs, ProMatch integrates across multiple platforms, ensuring flexibility and consistency in provider data.

3. COMPREHENSIVE PROVIDER SEARCH & NAVIGATION: ProMatch enables structured and personalized provider search with robust filtering, specialty-based navigation, and geolocation capabilities, making it easier for patients to find the right care at the right time.

4. SELF-SERVICE PROVIDER SELECTION: ProMatch allows patients to independently navigate provider options within a network’s ecosystem, improving access and reducing administrative burdens.

5. CARE OPTION AGGREGATION & ENGAGEMENT: While competitors focus primarily on directories, ProMatch supports personalized patient engagement by centralizing provider information and guiding patients toward appropriate care options

6. ENTERPRISE-GRADE DATA MANAGEMENT: Designed for scalability, ProMatch ensures provider data remains consistent across marketing, credentialing, and operational teams, streamlining updates and minimizing discrepancies.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
  • 18M health checkups completed
  • 94% of engine accuracy
  • available in 24 languages
  • available via API
  • 110.000+ hours of physician's work

Health Equity

Keywords

Images

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Videos

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Downloads

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Infermedica-api-flyer.pdf

Alternatives

Company Details

Founded in 2019

Founded in 2012

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