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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
MDMU ProMatch™
MDMU ProMatch™

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Categories

Solutions

Description

Product Description:

MDMU ProMatch™ is a data-driven provider matching and patient navication solution that helps connect people with the right providers based on their unique needs. ProMatch enhances accuracy by analyzing factors such as specialty, location, availability, and compatibility preferences to deliver personalized recommendations. By integrating with existing provider directories and scheduling systems, ProMatch eliminates guesswork, reduces mismatches, and improves patient access to care. Its intelligent matching capabilities support marketing, call centers, and digital front doors, ensuring a seamless patient experience while optimizing provider utilization and engagement.

About MD MatchUp:

MD MatchUp helps health systems, payers, and medical groups keep provider data accurate and connect patients with the right doctors. With patient-provider matching and better provider directories, more patients find and schedule care while fewer appointments go to waste. MD MatchUp works with existing EHRs and systems to improve efficiency, boost patient satisfaction, and increase revenue—all while making healthcare access easier for everyone.

Product Description:

Azodha Platform accelerates innovation in care delivery through a modular, AI-infused, interoperable digital enablement platform. It enhances patient experience and streamlines provider efficiency. Below is a detailed exploration of each core solution:

1. Remote Patient Monitoring (RPM):

Azodha's RPM provides real-time monitoring with AI-driven insights and seamless EHR integration. This device-agnostic platform supports remote patient monitoring devices and wearables, enabling continuous monitoring and proactive alerts for timely interventions.

2. Virtual Visit & Wait Room :

Azodha streamlines telehealth appointments with a user-friendly platform, integrated scheduling, tele and patient onboarding capabilities. The platform optimizes waitroom to drive patient centric and optimized provider experience. 

3. Patient and Provider facing Scheduling:

Comprehensive EHR integrated or stand alone scheduling for patients, provider operations and hospitals for home care, virtual and physical office scheduling

4. Digital Patient Engagement:

Azodha platform integrates and digitized patient care journey navigation across enrollment, onboarding, scheduling, health goals, surveys, chat, education and more via patient apps and portals.

5. Conversational AI:

Azodha uses Gen AI to enhance patient engagement through personalized care plans, AI assist for various patient interactions including scheduling, Q&A with voice interaction capabilities.

6. Dispatch and Logistics:

Azodha platform enables dispatch and logistic insights for home based scheduling and operations

Through seamless integration with existing systems and AI driven digital components, Azodha ensures that healthcare providers can deliver superior patient experience while optimizing operational workflows and administrative costs.

About Azodha:

Azodha platform transforms the last mile of care delivery, elevating patient outcomes and experience in innovative care models such as hospital-at-home, virtual care, and diverse home-based care strategies. With a buy-to-build approach, our platform serves as a catalyst, facilitating inter-system and point-of-care interoperability, establishing a digital front door and operationalizing generative AI. Azodha empowers organizations to unlock the full potential value of their existing systems, while bridging any gaps to drive innovative, patient-centric care delivery.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

MDMU ProMatch™ offers an intelligent provider directory with advanced search capabilities, enabling patients to easily find and connect with the right providers. Using data-driven filters, keyword search, and dynamic ranking based on factors like specialty, location, availability, and patient preferences, ProMatch ensures accurate and personalized results. Its seamless integration with scheduling systems and real-time data updates enhances patient access, reduces mismatches, and improves overall satisfaction.

MD MatchUp can integrate with existing review management systems and display star ratings from other vendors to maintain consistency throughout your network.

MDMU ProMatch™ seamlessly integrates with existing scheduling systems, enabling real-time appointment availability within provider search results. Its EHR-agnostic design allows it to connect with multiple platforms, ensuring flexibility for health systems regardless of their existing technology stack. By syncing provider availability and appointment booking across various systems, ProMatch enhances patient access, reduces friction in the scheduling process, and improves overall care coordination.

MDMU ProMatch™ leverages geolocation capabilities to help patients find nearby providers, facilities, and resources with ease. It enables self-service transactions, allowing users to schedule appointments, verify insurance, and access care options in real time.

Azodha schedular component can integrate with your existing EHR or independent schedular to meet unique scheduling needs and limitations. This module can also be used standalone as a schedular replacement. It offers: 1> Patient Self Scheduling: Patients can view available time slots in real time and select the most convenient option, minimizing delays and reducing the risk of dropouts. This seamless scheduling experience enhances patient satisfaction by making the process smoother and more accessible. 2> Provider Operations/Call center Scheduling: Azodha provides healthcare providers with a streamlined solution for booking and managing appointments for home care, virtual care as well as for physicians office. Providers can easily view real-time availability and prioritize appointments based on staff location, availability, type of appointments, acuity and patient history. This system enhances operational efficiency and optimizes provider schedule to reduce patient wait times.

Azodha’s Intake & Virtual Waiting Room feature revolutionizes the patient experience by offering a seamless, integrated solution for virtual care. 1> Digitized patient onboarding, consents in secure manner prior to appointments 2> Scheduling integrated with virtual wait rooms enables telehealth for home care, tele only or hybrid (in person at home plus virtual team). 3> Patients, providers, and staff all have access to the virtual waiting room, which offers real-time insights into appointment status, wait times, queue management, chat with caregivers and patients (before, during and after the appointment). 4> The system also includes the integration of wearable devices and remote patient monitoring, ensuring that providers have up-to-date health data within the virtual room at their fingertips. 5> Patients are kept engaged with timely notifications and reminders, and they can easily communicate with providers or staff through built-in chat options. 6> Care Team Collaboration with internal notifications sent when field staff or providers need to join the virtual room, dial in internal and external guests to collaborate on patient care and integration with other tools to allow pre, during and post appointment collaboration. Azodha’s Intake & Virtual Waiting Room is designed to keep the entire care journey connected, efficient, and patient-centered from start to finish.

Azodha’s Virtual Encounter feature provides a comprehensive and streamlined platform for telehealth visits with features such as 1> Inviting guests to tele visit using calling, text or email 2> Calling patients 3> Patient Chat 4> Internal Care Team Chat 4> EMR integration to access patient clinical data 5> RPM Integration to see patient vitals 6> Exchange documents and education material with patients via chat 7> Screen sharing 9> Configurable virtual backgrounds 10> Integration of language services 11> Notifications for timely meeting attendance 12> Appointment sequencing based on patient acuity and wait times

Azodha's Virtual Encounter feature offers powerful tools for documentation and driving seamlessly actions with existing provider workflows. 1> Providers can access existing patient summary from the EHR 2> AI based care plan generation based on the gathered data, allowing providers to review, confirm, or revise recommendations 3> Clinical decision augmentation based on patient information and evidence based guidelines 4> Automating actions like scheduling patient appointments, order prescriptions or labs etc

Azodha's advanced Gen AI framework provides deep contextual understanding of user queries. This allows our AI assistant to grasp nuance, intent, and domain-specific terminology to provide highly relevant, informed responses.

Our platform is designed to seamlessly integrate with EMRs to drive automation. Automation actions like scheduling patient appointments, order prescriptions or labs

Safeguarding your data is our top priority. Azodha employs industry-leading security practices, including end-to-end encryption, secure cloud hosting, and granular access controls. We are GDPR, HIPAA and SOC 2 compliant, ensuring the highest standards of data protection.

Azodha's AI assistant engages in fluid, human-like conversations. Powered by advanced dialog management and natural language generation, it can handle multi-turn interactions, clarify ambiguity, and provide thoughtful, personalized responses - creating an intuitive user experience.

Built on a robust, cloud-native architecture, Azodha effortlessly scales to handle high volumes of concurrent users and queries. Our auto-scaling infrastructure dynamically adjusts capacity based on demand, ensuring consistently fast response times.

Use Cases

Description:

MDMU ProMatch™ is a data-driven provider matching and patient navigation solution that enhances access to care by intelligently connecting patients with the right providers. It integrates with multiple data sources, scheduling systems, and engagement tools to ensure accurate, real-time provider search and seamless appointment booking.

Pediatric use cases:

Consumers/patients searching for a pediatrician or specialist follow the same process as other patients.

Users:

Patients/Consumers – Searching for and selecting providers based on specialty, location, availability, preferences and compatibility.

Health System Administrators – Managing provider directories, optimizing search results, and analyzing engagement data.

Marketing Teams – Leveraging analytics and patient feedback to enhance provider visibility and engagement.

Description:

◘ Use cases :  

• Hospital @ Home 

• Virtual Care: Womens Health, Chronic Care, Longevity, Muti Specialty Clinics, Behavioral Health

• Digital Care Journey

• Provider Operations Automation

◘ Outcomes:

• Time Savings: Saved 20 minutes per patient in onboarding and scheduling.

• Engaged over 65% of the patient population month-over-month via the patient app.

• Enabled patient experience to exceed 90 NPS

• Rapid Deployment: Launched solutions in 6-8 weeks, reducing time-to-market.

• Cost Efficiency: Reduced technology implementation costs by 70%

• Reduced Operational Cost by 25%

• Increased efficiency with AI to allow higher number of patients to be seen

Pediatric use cases:

Azodha Platform's solutions are fully applicable to pediatrics. Features such as scheduling, virtual rooms, digital intake, digital patient/caregiver engagement can accelerate access and convinience for pediatric care.

Users:

• Patients

• Caregivers

• Providers

• Clinicians - Nurse Practitioners, Care Managers

• Field Staff - Paramedics, Social Care Coordinators)

• Call Center, Front Office Team

• Administrative and Operations Team

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care, Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other, Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

MDMU ProMatch™ enhances provider search, with a data-driven personal matching system—offering a consumer-friendly, EHR-agnostic solution for improved patient access, engagement and satisfaction.

1. PATIENT-PROVIDER MATCHING: Unlike EHRs, which primarily store provider data, ProMatch uses first-party data from patients and providers to personalize provider recommendations based on needs, preferences, compatibility and availability.

2. ENHANCED PROVIDER SEARCH & NAVIGATION: ProMatch offers advanced search capabilities with dynamic filtering, geolocation-based navigation, and intelligent ranking, whereas EHRs often have limited or static provider directories.

3. CONSUMER-CENTRIC EXPERIENCE: EHRs are designed for clinical workflows, while ProMatch prioritizes a seamless, intuitive consumer experience with self-service tools and guided interactions that result in more personalization and higher satisfaction. 

4. SCHEDULING INTEGRATION: ProMatch is vendor agnostic and can integrate with and display information from multiple scheduling platforms.

5. CROSS-PLATFORM COMPATIBILITY: ProMatch is EHR-agnostic, integrating with multiple systems to unify provider data, while EHR-based solutions are typically restricted to their native ecosystem.

6. ANALYTICS & ENGAGEMENT INSIGHTS: ProMatch delivers in-depth analytics on provider search trends, patient preferences, and engagement data, whereas EHRs primarily focus on clinical documentation and operational data.

Differentiators vs Competitors:

MDMU ProMatch™ ensures accurate, first-party consumer and provider data with EHR-agnostic integration, structured search, geolocation, and seamless self-service selection—streamlining patient access and enterprise data management.

1. FIRST-PARTY DATA ACCURACY: Unlike competitors relying on third-party sources, ProMatch ensures high-quality data directly from consumers and providers, themselves—reducing inaccuracies and outdated information.

2. EHR-AGNOSTIC & MULTI-SYSTEM INTEGRATION: While some solutions are tied to specific EHRs, ProMatch integrates across multiple platforms, ensuring flexibility and consistency in provider data.

3. COMPREHENSIVE PROVIDER SEARCH & NAVIGATION: ProMatch enables structured and personalized provider search with robust filtering, specialty-based navigation, and geolocation capabilities, making it easier for patients to find the right care at the right time.

4. SELF-SERVICE PROVIDER SELECTION: ProMatch allows patients to independently navigate provider options within a network’s ecosystem, improving access and reducing administrative burdens.

5. CARE OPTION AGGREGATION & ENGAGEMENT: While competitors focus primarily on directories, ProMatch supports personalized patient engagement by centralizing provider information and guiding patients toward appropriate care options

6. ENTERPRISE-GRADE DATA MANAGEMENT: Designed for scalability, ProMatch ensures provider data remains consistent across marketing, credentialing, and operational teams, streamlining updates and minimizing discrepancies.

Differentiators vs EHR Functionality:

Azodha Platform overlays and overcomes challenges of existing tools in healthcare ecosystem such as EHR, CRMs etc 

Key differentiators include:

• Modern patient facing capabilities like self scheduling, seamless and secure logins, interactive chat with care teams, voice and natural language based chat assistance, configurable patient app and portals, integrated SDOH support, digitzed patient surveys etc.

• Seamless Remote Patient Device Integrations: Azodha supports a wide range of devices for real-time data visualization and monitoring, ensuring comprehensive care coordination.

• Patient data summary and insights, with personalized patient care plans and recommendations

• Operational enablement beyond EHR based on provider business model

• True Interoperability: Integration across provider ecosystem with existing EMRs, CMS, RCM and other tools enhancing integrated patient care and operational efficiency.

• Dispatch & logistics to enable home based care delivery

Differentiators vs Competitors:

Azodha Platform stands out in the competitive landscape with unique features and capabilities:

• API based backed whitelabelled platform enabling fully configurable user journeys and UI configuration

• AI driven personalization and operationalization of AI in patient interactions and provider operations 

• Rapid Implementation in 4-6 weeks

• Buy to build approach reducing TCO by 3X

• SaaS based licensing approach reducing technology spend by 70%

 • Azodha seamlessly integrates with existing EMRs, CRMs, HIEs, RPM, Wearables to streamline patient and provider experience.

Health Equity

Keywords

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Videos

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Company Details

Founded in 2019

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