MDMU ProMatch™ is a data-driven provider matching and patient navication solution that helps connect people with the right providers based on their unique needs. ProMatch enhances accuracy by analyzing factors such as specialty, location, availability, and compatibility preferences to deliver personalized recommendations. By integrating with existing provider directories and scheduling systems, ProMatch eliminates guesswork, reduces mismatches, and improves patient access to care. Its intelligent matching capabilities support marketing, call centers, and digital front doors, ensuring a seamless patient experience while optimizing provider utilization and engagement.

MD MatchUp helps health systems, payers, and medical groups keep provider data accurate and connect patients with the right doctors. With patient-provider matching and better provider directories, more patients find and schedule care while fewer appointments go to waste. MD MatchUp works with existing EHRs and systems to improve efficiency, boost patient satisfaction, and increase revenue—all while making healthcare access easier for everyone.

Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

• Chat Assistant Q&A (Flows and GenAI)
• Live Chat
• Phone to Live Chat Hand-off
• Appointment Request Forms
• Patient Appointment Screener
• Appointment Management (Confirm/Cancel/Reschedule)

At Orbita, we offer three integrated solutions that optimize patient care, enhance operational efficiency, and improve the patient experience.

While each solution delivers value on its own, they can be seamlessly combined into a powerful platform that supports patients throughout their entire healthcare journey — from beginning to end. Tailored for healthcare organizations as well as specialty and private practices, this unified approach ensures better preparation, fewer missed appointments, increased patient volume, and greater ROI.

MDMU ProMatch™ enhances provider search, with a data-driven personal matching system—offering a consumer-friendly, EHR-agnostic solution for improved patient access, engagement and satisfaction.

1. PATIENT-PROVIDER MATCHING: Unlike EHRs, which primarily store provider data, ProMatch uses first-party data from patients and providers to personalize provider recommendations based on needs, preferences, compatibility and availability.

2. ENHANCED PROVIDER SEARCH & NAVIGATION: ProMatch offers advanced search capabilities with dynamic filtering, geolocation-based navigation, and intelligent ranking, whereas EHRs often have limited or static provider directories.

3. CONSUMER-CENTRIC EXPERIENCE: EHRs are designed for clinical workflows, while ProMatch prioritizes a seamless, intuitive consumer experience with self-service tools and guided interactions that result in more personalization and higher satisfaction. 

4. SCHEDULING INTEGRATION: ProMatch is vendor agnostic and can integrate with and display information from multiple scheduling platforms.

5. CROSS-PLATFORM COMPATIBILITY: ProMatch is EHR-agnostic, integrating with multiple systems to unify provider data, while EHR-based solutions are typically restricted to their native ecosystem.

6. ANALYTICS & ENGAGEMENT INSIGHTS: ProMatch delivers in-depth analytics on provider search trends, patient preferences, and engagement data, whereas EHRs primarily focus on clinical documentation and operational data.

MDMU ProMatch™ ensures accurate, first-party consumer and provider data with EHR-agnostic integration, structured search, geolocation, and seamless self-service selection—streamlining patient access and enterprise data management.

1. FIRST-PARTY DATA ACCURACY: Unlike competitors relying on third-party sources, ProMatch ensures high-quality data directly from consumers and providers, themselves—reducing inaccuracies and outdated information.

2. EHR-AGNOSTIC & MULTI-SYSTEM INTEGRATION: While some solutions are tied to specific EHRs, ProMatch integrates across multiple platforms, ensuring flexibility and consistency in provider data.

3. COMPREHENSIVE PROVIDER SEARCH & NAVIGATION: ProMatch enables structured and personalized provider search with robust filtering, specialty-based navigation, and geolocation capabilities, making it easier for patients to find the right care at the right time.

4. SELF-SERVICE PROVIDER SELECTION: ProMatch allows patients to independently navigate provider options within a network’s ecosystem, improving access and reducing administrative burdens.

5. CARE OPTION AGGREGATION & ENGAGEMENT: While competitors focus primarily on directories, ProMatch supports personalized patient engagement by centralizing provider information and guiding patients toward appropriate care options

6. ENTERPRISE-GRADE DATA MANAGEMENT: Designed for scalability, ProMatch ensures provider data remains consistent across marketing, credentialing, and operational teams, streamlining updates and minimizing discrepancies.