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Provider Finder

Provider Finder

Provider Finder

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4 verified clients

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Overview


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      Provider Finder Feature Highlights

      Provide essential information to engage with consumers

      Easily create & manage consumer-focused directories with a powerful admin tool, no matter the source

      Select which hospital or health system you work at and see a personalized compatibility level.

      Avia Summary

      o
      Provider Finder is a solution provided by WebMD Ignite. It belongs to multiple categories of digital health solutions including Provider Search, Scheduling, Consumer Access & Engagement, Digital Front Door (DFD), Provider Directory, Patient Flow, Personalized Care, and Customer Service.
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      It has 4 verified clients.
      o
      Some other resource(s) that may be helpful in learning about Provider Finder include: A buyer’s guide to conversational AI and Digital front door: The key to staying ahead in healthcare
      DESCRIPTION

      Easily create and manage consumer-focused directories of your providers and locations using enterprise-level tools. Our flexible Provider Finder and Location Finder directories combine an easy-to-use consumer interface with a powerful administration tool to manage your healthcare professional and care location listings, no matter the source. Installed as an add-on to your existing website — with no need to change content management systems — the look and feel can be totally branded, all without the need for custom development. 

       

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      Product capabilities

      Provider directory and search

      Create a powerful repository of curated and synchronized provider information and care locations, sourced both from within and external to your organization, to achieve a single source of truth for your medical staff and facilities. Managed through additional source integrations and rules-based review, it’s easy to blend and import data from multiple sources to ensure all information is up to date. Enhance profiles and automatically publish to your martech, third-party ‘find care’ websites, mobile apps, contact center workflows, referral searches on your website, and more.

      AVIA GUIDE
      What is provider directory and search?
      Synchronizes with multiple data sources to provide up-to-date provider listings without duplication across sources. Search function should automatically complete terms and returns for mistyped words.
      EHR integration

      None provided
      None provided
      None provided
      None provided
      Use cases and differentiators

      Increase engagement and conversions by showcasing select providers and care locations of your choosing with filterable controls that automatically populate relevant providers and ranked locations amongst key healthcare components, related site content and service line pages, blog posts about a specific condition or procedure, and more. This directory management also integrates with Epic MyChart and open scheduling, patient engagement software, marketing automation, and third-party applications, giving marketing teams more control and the ability to provide convenience and all the information consumers want, in the order they want it.

      Offer parents, guardians, and caregivers the essential information about your providers and care locations so they can easily find care, when they need it.

      Healthcare marketers with end user being health consumers (e.g., patients, caregivers).

      None provided
      • Purpose-built for healthcare organizations with 30+ years’ experience
      • A robust out-of-the-box tool that enhances online experiences
      • HIPAA-complaint, cloud-based solution
      • Ready-to-use theme offerings for organizations with budget/time constraints
      • No-code content authoring, editing, and publishing that’s highly efficient (no requirement for IT assistance)
      • Configurable SEO so every provider and location page is automatically optimized for hyper-localized search
      • Ability to customize and change the “look and feel” of the user experience without coding or custom development via self-service Admin portal
      • A governance tool that allows greater control over the collection and transfer of data from tracking technologies
      Health Equity

      Provider Finder's approach to Privacy

      Secure forms and lead management solutions to meet healthcare’s stringent privacy, i.e., HIPAA requirements. And with Ignite BrandSafe Analytics layered in, healthcare organizations can facilitate a seamless integration of high-performing marketing services and web-tracking technologies, while providing an increased ability to address data privacy and security standards.

      AVIA GUIDE
      What is privacy?
      Builds trust by communicating data privacy, security, and optionality for data use by the care team.
      Company information

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      Reviewer’s Role
      • End user
      • Project manager
      • IT / Technical support
      • Executive sponsor
      • Internal consultant
      • Other

      Reviewer’s Org Size
      • XL ($5B+ NPR)
      • L ($3-5B NPR)
      • M ($1-3B NPR)
      • S ($0.2-1B NPR)
      • XS (< $0.2B NPR)

      Reviewer’s Org EMR compatibility

      Reviewer’s Org Type
      • AMC
      • Pediatric Facilities
      • ACO
      • Rural Presence

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