Provider Finder

Contents

Feature highlights AVIA Summary About Product capabilities EHR Integrations Use cases and differentiators Diversity, equity, and inclusion practices Company information Media

Provider Finder Feature Highlights

Provide essential information to engage with consumers

Easily create & manage consumer-focused directories with a powerful admin tool, no matter the source

Select which hospital or health system you work at and see a personalized compatibility level.

Provider Finder is a solution provided by WebMD Ignite. It belongs to multiple categories of digital health solutions including Provider Search, Scheduling, Consumer Access & Engagement, Digital Front Door (DFD), Provider Directory, Concierge Care, Personalized Care, Conversational AI, and Patient Flow.

It has 4 verified clients.

Some other resource(s) that may be helpful in learning about Provider Finder include: A buyer’s guide to conversational AI and Digital front door: The key to staying ahead in healthcare

DESCRIPTION

Easily create and manage consumer-focused directories of your providers and locations using enterprise-level tools. Our flexible Provider Finder and Location Finder directories combine an easy-to-use consumer interface with a powerful administration tool to manage your healthcare professional and care location listings, no matter the source. Installed as an add-on to your existing website — with no need to change content management systems — the look and feel can be totally branded, all without the need for custom development.

FEATURED MEDIA

See all media

Product capabilities

Provider directory and search

Create a powerful repository of curated and synchronized provider information and care locations, sourced both from within and external to your organization, to achieve a single source of truth for your medical staff and facilities. Managed through additional source integrations and rules-based review, it’s easy to blend and import data from multiple sources to ensure all information is up to date. Enhance profiles and automatically publish to your martech, third-party ‘find care’ websites, mobile apps, contact center workflows, referral searches on your website, and more.

AVIA GUIDE

What is provider directory and search?

Synchronizes with multiple data sources to provide up-to-date provider listings without duplication across sources. Search function should automatically complete terms and returns for mistyped words.

EHR integration

Integrations

None provided

EHR integration and relevant hardware

None provided

EMRs supported

None provided

Hardware compatibility

None provided

Use cases and differentiators

Use case descriptions

Increase engagement and conversions by showcasing select providers and care locations of your choosing with filterable controls that automatically populate relevant providers and ranked locations amongst key healthcare components, related site content and service line pages, blog posts about a specific condition or procedure, and more. This directory management also integrates with Epic MyChart and open scheduling, patient engagement software, marketing automation, and third-party applications, giving marketing teams more control and the ability to provide convenience and all the information consumers want, in the order they want it.

Pediatric use cases

Offer parents, guardians, and caregivers the essential information about your providers and care locations so they can easily find care, when they need it.

Users

Healthcare marketers with end user being health consumers (e.g., patients, caregivers).

Differentiators vs internal options

None provided

Differentiators vs competitors

Purpose-built for healthcare organizations with 30+ years’ experience
A robust out-of-the-box tool that enhances online experiences
HIPAA-complaint, cloud-based solution
Ready-to-use theme offerings for organizations with budget/time constraints
No-code content authoring, editing, and publishing that’s highly efficient (no requirement for IT assistance)
Configurable SEO so every provider and location page is automatically optimized for hyper-localized search
Ability to customize and change the “look and feel” of the user experience without coding or custom development via self-service Admin portal
A governance tool that allows greater control over the collection and transfer of data from tracking technologies