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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Differentiators
Health equity
Keywords
Media
Company details
Provider Finder
Provider Finder

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Categories

Solutions

Description

Product Description:

Easily create and manage consumer-focused directories of your providers and locations using enterprise-level tools. Our flexible Provider Finder and Location Finder directories combine an easy-to-use consumer interface with a powerful administration tool to manage your healthcare professional and care location listings, no matter the source. Installed as an add-on to your existing website — with no need to change content management systems — the look and feel can be totally branded, all without the need for custom development. 

 

About WebMD Ignite:

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Product Description:

The aha! Health Experience Platform (HXP) integrates with health systems' Digital Experience Platforms to deploy advanced capabilities, resulting in quicker market entry, increased patient acquisition, reduced operational costs, and enhanced patient satisfaction.

About Abundant Health Acquisition (aha!):

aha! is a health experience company.

We enable health systems to better compete in the digital consumer healthcare marketplace through a combination of easy-to-use software and specialized services.

 

We believe that the website is one of the most underleveraged technology assets that a health system has. Specifically, the Digital Experience Platform (DXP) that powers the website. Our approach differs from competitive platforms by integrating the health system’s DXP with advanced digital front door capabilities.

 

The Health Experience Platform (HXP) is our foundation. HXP is a suite of pre-built data connectors, easy-to-use management tools, and fully-customizable front-end components to rapidly deploy powerful retail and digital front door capabilities directly within a health system’s existing or new DXP solution.

 

The outcomes are faster time to market, increased patient acquisition, lower operational costs, and greater consumer and patient satisfaction.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Create a powerful repository of curated and synchronized provider information and care locations, sourced both from within and external to your organization, to achieve a single source of truth for your medical staff and facilities. Managed through additional source integrations and rules-based review, it’s easy to blend and import data from multiple sources to ensure all information is up to date. Enhance profiles and automatically publish to your martech, third-party ‘find care’ websites, mobile apps, contact center workflows, referral searches on your website, and more.

Bring your listings to life with a multitude of user-friendly authoring and editing options — no coding knowledge required. Showcase more of a personal side with video, engaging biographies, quality headshots, and ratings and reviews. Include additional specifics about their background and specialty for added familiarization and introduction. Customize care location listings by adding specific location attributes and suggestive search with ability to automatically use any information already specified by the user, and search results can be displayed in a list or map view. With built-in tools and features that enable custom, SEO-friendly URLs, every provider and location page is automatically optimized for hyper-localized search.

Experience can automatically use location information already specified by the user, or can automatically apply location detection by user’s GPS or IP address.

Governance tool that allows for more effective control over what data is collected and where that data is sent. Your outreach efforts remain intact, you get valuable reporting to measure performance and maximize ROI, your organization has greater control over the collection of information, and you remain HIPAA-compliant.

Use Cases

Description:

Increase engagement and conversions by showcasing select providers and care locations of your choosing with filterable controls that automatically populate relevant providers and ranked locations amongst key healthcare components, related site content and service line pages, blog posts about a specific condition or procedure, and more. This directory management also integrates with Epic MyChart and open scheduling, patient engagement software, marketing automation, and third-party applications, giving marketing teams more control and the ability to provide convenience and all the information consumers want, in the order they want it.

Pediatric use cases:

Offer parents, guardians, and caregivers the essential information about your providers and care locations so they can easily find care, when they need it.

Users:

Healthcare marketers with end user being health consumers (e.g., patients, caregivers).

Description:

Convert healthcare consumers to patients

Modern consumers expect exceptional online shopping experiences. They bring those high expectations to digital healthcare. aha! has years of healthcare and retail ecommerce expertise to deliver key benefits to consumers and healthcare systems alike:

  1. Places contextually relevant healthcare providers throughout your DXP-powered experiences
  2. Shortens paths to conversion by highlighting the nearest providers with availability
  3. Empowers Marketing and non-IT content managers to configure placement and display rules for optimum effectiveness
  4. Drives SEO and on-site search discoverability by delivering provider details and patient education content natively to DXP-driven experiences

The aha! Health Experience Platform leverages the power of your DXP to streamline your digital healthcare experiences to deliver the provider access consumers demand with greater agility and speed.

Pediatric use cases:

None provided

Users:

Healthcare System Marketing Managers, Tech Developers, and Content Editors

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Website / public online sources

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Not applicable

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
  • Purpose-built for healthcare organizations with 30+ years’ experience
  • A robust out-of-the-box tool that enhances online experiences
  • HIPAA-complaint, cloud-based solution
  • Ready-to-use theme offerings for organizations with budget/time constraints
  • No-code content authoring, editing, and publishing that’s highly efficient (no requirement for IT assistance)
  • Configurable SEO so every provider and location page is automatically optimized for hyper-localized search
  • Ability to customize and change the “look and feel” of the user experience without coding or custom development via self-service Admin portal
  • A governance tool that allows greater control over the collection and transfer of data from tracking technologies
Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

Key Health Experience Platform features:

  • Integrate healthcare providers - Free your providers from the directory and place them where they’ll be seen.
  • Drive conversion paths - Give consumers the information they need, when they need it, to make a decision to engage.
  • Improve your SEO - Consolidate off-domain content to boost SEO domain authority and place your providers on optimized pages.
  • Free your teams - Reduce dependency on IT resources and empower your Marketing teams to manage your digital experiences with ease.

Health Equity

Keywords

Images

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