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Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Provider Finder
Provider Finder

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Categories

Solutions

Description

Product Description:

Easily create and manage consumer-focused directories of your providers and locations using enterprise-level tools. Our flexible Provider Finder and Location Finder directories combine an easy-to-use consumer interface with a powerful administration tool to manage your healthcare professional and care location listings, no matter the source. Installed as an add-on to your existing website — with no need to change content management systems — the look and feel can be totally branded, all without the need for custom development. 

 

About WebMD Ignite:

WebMD Ignite, a division of WebMD and Internet Brands, is the only comprehensive growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from Discovery to Recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Product Description:

Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

  • Chat Assistant Q&A (Flows and GenAI)
  • Live Chat
  • Phone to Live Chat Hand-off
  • Appointment Request Forms
  • Patient Appointment Screener
  • Appointment Management (Confirm/Cancel/Reschedule)
About Orbita.ai:

At Orbita, we offer three integrated solutions that optimize patient care, enhance operational efficiency, and improve the patient experience.

While each solution delivers value on its own, they can be seamlessly combined into a powerful platform that supports patients throughout their entire healthcare journey — from beginning to end. Tailored for healthcare organizations as well as specialty and private practices, this unified approach ensures better preparation, fewer missed appointments, increased patient volume, and greater ROI.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

Create a powerful repository of curated and synchronized provider information and care locations, sourced both from within and external to your organization, to achieve a single source of truth for your medical staff and facilities. Managed through additional source integrations and rules-based review, it’s easy to blend and import data from multiple sources to ensure all information is up to date. Enhance profiles and automatically publish to your martech, third-party ‘find care’ websites, mobile apps, contact center workflows, referral searches on your website, and more.

Bring your listings to life with a multitude of user-friendly authoring and editing options — no coding knowledge required. Showcase more of a personal side with video, engaging biographies, quality headshots, and ratings and reviews. Include additional specifics about their background and specialty for added familiarization and introduction. Customize care location listings by adding specific location attributes and suggestive search with ability to automatically use any information already specified by the user, and search results can be displayed in a list or map view. With built-in tools and features that enable custom, SEO-friendly URLs, every provider and location page is automatically optimized for hyper-localized search.

Experience delivers predictive search that auto-fills based on user-provided information.

Supports online scheduling directly from provider pages via an available API for integration.

Use Cases

Description:

Increase engagement and conversions by showcasing select providers and care locations of your choosing with filterable controls that automatically populate relevant providers and ranked locations amongst key healthcare components, related site content and service line pages, blog posts about a specific condition or procedure, and more. This directory management also integrates with Epic MyChart and open scheduling, patient engagement software, marketing automation, and third-party applications, giving marketing teams more control and the ability to provide convenience and all the information consumers want, in the order they want it.

Pediatric use cases:

Offer parents, guardians, and caregivers the essential information about your providers and care locations so they can easily find care, when they need it.

Users:

Healthcare marketers with end user being health consumers (e.g., patients, caregivers).

Description:

Digital front door, patient outreach and engagement, automated workflows, digital patient intake and preparation, self scheduling

Pediatric use cases:

Orbita automates workflows around find a doctor, find a location, sympton triage, ongoing care management, preventive care reminders and more.

Users:

Healthcare marketing professionals, contact center professionals, C-levels interested in improving operational efficiency

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Point Click Care

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Community based organizations, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
  • Purpose-built for healthcare organizations with 30+ years’ experience
  • A robust out-of-the-box tool that enhances online experiences
  • HIPAA-complaint, cloud-based solution
  • Ready-to-use theme offerings for organizations with budget/time constraints
  • No-code content authoring, editing, and publishing that’s highly efficient (no requirement for IT assistance)
  • Configurable SEO so every provider and location page is automatically optimized for hyper-localized search
  • Ability to customize and change the “look and feel” of the user experience without coding or custom development via self-service Admin portal
  • A governance tool that allows greater control over the collection and transfer of data from tracking technologies
Differentiators vs EHR Functionality:
Speed time to market by automating what are now mostly manual tasks for individuals spanning cros-functional teams; futureproof the organization's offerings for interoperability/security, etc via a platform that embraces a radidly evolving landscape; breadth and depth of features and functionality (Orbita is helping define and create new technologies and approaches in this sector. NOTE: Organizations should consider the history and early days of Web sites when content management platforms didn't exist; we are now in a similar realm with voice technology; most entities found it cost-prohibiitive to custom-develop an enterprise-scale web platform, let alone keep it up-to-date as technology rapidly evolved. The same will be true for voice.
Differentiators vs Competitors:
Healthcare specific (HIPAA compliance, interoperability, etc); omnichannel (create once, publish to smart speaker, web, mobile, etc.); multimodal (chat, voice, video, etc.); broader in scope than one-off application providers (platform and packaged modules for providers, payors, pharma, and digital health vendors)

Health Equity

Secure forms and lead management solutions to meet healthcare’s stringent privacy, i.e., HIPAA requirements. And with Ignite BrandSafe Analytics layered in, healthcare organizations can facilitate a seamless integration of high-performing marketing services and web-tracking technologies, while providing an increased ability to address data privacy and security standards.

24/7 access to resources, including technical support, help articles, release notes, and on-demand training.

Keywords

Images

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Videos

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Downloads

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Company Details

Founded in 2015

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