Clinical Communication Solutions

Improve Speed to Care with Clinical Collaboration

Connect all care team members on a single HIPAA compliant platform to streamline care delivery.

Providers

Protect physicians' time and improve speed to care with a comprehensive clinical communication solution.

• Prevent unnecessary disruptions
• Accommodate personal preferences
• Reach the right clinician every time via text, call, or video
• Reduce communication cycle times, instant notification of critical results, and consult requests

Nurses

• Give valuable time back to nurses to improve patient care and reduce burnout.
• Improve response times from providers
• Reduce ambient noise like overhead paging
• Nurse call response from any location
• Differentiate alarms to reduce disruptions

Technology Teams

• Consolidate & integrate communication platforms while improving the nurse and provider experience.
• HIPAA compliant, SOC2 certified
• Cloud based, unify locations
• Reduce TCO - replace pagers, DECT phones, texting & call center solutions
• Integrate with EMRs, scheduling, nurse call, middleware, DECT, call/transfer center, labs

Operations

• Improve hospital metrics with an outcomes based approach to communication.
• Faster clinician response times, accelerate patient throughput
• Automate tedious manual workflows
• Improved clinician satisfaction & HCAHPS scores
• Consolidate clinical systems & reduce overhead costs

Provider Scheduling Software

Support providers' work-life balance while improving operational efficiencies with a provider scheduling solution that considers thousands of variables to create the best possible schedules—every time.

Providers

Reduce physician burnout by ensuring their schedules accommodate as many requests and preferences as possible, are equitable and provide transparency.

• Easily swap shifts
• Auto approve time off requests*
• Mobile access, full visibility

Schedulers

Free up valuable time for schedulers by automating schedule creation. Ensure provider preferences, department rules, legal requirements and organizational needs are considered with every schedule without manual intervention.

• Reduce manual schedule manipulation
• Access schedules via desktop or a mobile app
• Visibility across departments

Operations

Minimize physician turnover and improve their work-life balance with an optimized schedule accommodating both their needs and the organizations'.

• Improve patient access
• Enhance resource utilization
• Access analytics across the health system

Secure Messaging for Clinicians and Patients

Send and receive the right patient and clinician messages to the right person, at the right time.

Patient & Peer Chats

Send secure messages among peers. Respond to patients without revealing your personal information.

• No apps required for patients
• Manage conversations
• Ad hoc video appointments
• Code for reimbursement

Patient Updates & Reminders

Remind patients of next steps and view upcoming appointments. Reference patient conversations faster for better care.

• Reduce response times
• Customize campaigns
• Update family members

Efficient, Patient-Centered Care

Use one platform to align nurses, physicians, patients, families, and administrators.

• Team-based care
• Low, flat-rate pricing
• Robust reporting console

• Advocate Aurora Healthcare
• Background Methodist Le Bonheur Healthcare (MLH, TN)
• Bon Secour Mercy Healthcare
• Hennepin Healthcare (MN)
• McLaren Health (IL)
• Mercy Health (TN)
• MemorialCare
• Munroe Regional Medical Center (FL)
• Ochsner Health
• Park Nicollet Methodist Hospital (MN)
• Piedmont Healthcare
• Prisma Health (SC)
• St. Elizabeth Healthcare (KY)
• St. Rita’s Medical Center (OH)
• St. John Hospital & Medical Center (MI)
• St. John Providence 
• Tower Health (PA)
• University of Kentucky Healthcare

Oneview Healthcare’s Care Experience Platform enhances the inpatient experience by connecting patients, families, and care teams through a single, integrated solution. It delivers personalized content—such as entertainment, education, and real-time updates—on bedside or personal devices, improving engagement and communication. The platform integrates with hospital systems to automate workflows, reduce manual tasks, and support clinical efficiency. It also offers tools like Digital Door Signs and room status indicators for operational support, while allowing full customization to meet unit-specific needs and maintain consistent hospital branding.

Oneview offers features that support the unique needs of young patients like age-appropriate entertainment, education, and calming content that can be tailored by age group or clinical condition, helping to reduce anxiety and promote engagement. Its intuitive, touch-friendly interface is easy for children to navigate, whether on a bedside touchscreen or a personal device. 

Patients – Access personalized information, entertainment, education, meal ordering, and service requests via in-room touchscreens or their own devices, enhancing comfort and engagement during their hospital stay.

Families & Caregivers – View real-time updates such as care team information, daily schedules, and educational content to stay informed and involved in the patient’s care journey, especially important in pediatric and long-term care settings.

Clinicians & Nursing Staff – Benefit from streamlined workflows and reduced manual tasks through integrated systems (e.g., EHR), enabling more efficient communication and patient-centered care.

Hospital Administrators & IT Teams – Manage and customize the platform to align with hospital branding, unit-specific needs, and operational goals, while leveraging data and analytics to monitor engagement and system usage.

Facilities & Environmental Services Teams – Use tools like the Digital Door Sign and room status indicators to support room readiness, cleanliness workflows, and safety protocols.