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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:
Healthwise for Care Coordination uses the patient education, technology, and tools that have proven successful for leading health plans and care management organizations. It connects care coordinators, health coaches, and care navigators to a single, trusted source of health education to strengthen patient relationships with targeted interactions. SMART® on FHIR® integration with the most popular electronic health records (like Epic and Cerner) and population health management platforms lets care teams select, personalize, and deliver education within their workflow. Care teams can choose from engaging videos, easy-to-understand articles, illustrative images, and interactive decision aids to prepare for calls with patients, provide telemedicine services, or send reinforcing follow-up information. Patients can get education in print or via email or the patient portal. One-to-many automated campaigns can be built for population-level outreach. Robust analytics provide insight into patient, clinician, and population-level engagement with education materials, the impact of education programs, and areas for improvement.
About Healthwise:
Healthwise builds the world’s best health education and software to help hospitals, health systems, health plans, and care management companies turn care moments into lasting relationships with their patients and members. By empowering people to do as much as they can for themselves, ask for the care they need, and say no to the care they don’t need, Healthwise ensures they and their health care providers can achieve better health outcomes. A nonprofit organization, Healthwise develops unbiased, evidence-based, easy-to-understand health content and delivers it through innovative technology that integrates into clinicians’ workflows, patient journeys, and complex health IT systems. Healthwise is committed to providing up-to-date information and sharing its expertise on game-changing approaches such as behavior change and shared decision making.
Product Description:

Transforming the television system into a communication hub providing education, empowerment, education, efficiency, and digital enablement. Built on an open architecture that integrates with your EHR and other HIT, the IPS facilitate care collaboration amongst patients, families and providers improving outcomes and experience for patients and efficiency and job satisfaction for providers. Key features include:

  • Automated and On-Demand video education with learning verification and documentation back to the medical record
  • Patient Empowerment features including meal ordering, room lighting and temperature controls, service requests
  • Real Time Feedback surveys and service recovery shown to improve HCAHPS scores
  • Extensive entertainment included TV, feature length movies, books on tape, relaxation videos
  • Digital Whiteboards and digital door signs surface key information in real time to enhance care and communication
  • Video Connect Telepresence and Picture sharing

The pCare IPS is the 9-time winner of the Best in KLAS award in the IPS category

About pCare:

pCare’s cross continuum, patient engagement solutions help healthcare providers educate and collaborate with patients. The pCare open platform integrates with existing EHR/EMR systems, patient portals, and digital health applications to connect patients, families and care partners. Recognized by KLAS as the quality leader in the interactive patient systems category, pCare is the partner leading healthcare organizations trust to improve care quality, patient outcomes, and financial performance.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

pCare delivers patient education from the leading content providers (Krames, Healthwise, WedMD, Health Nuts, Elsevier) whose content is kept up to date and reviewed.

With ingeterations in place, pCare tracks when content is accessed, completed, along with answere to learning verification questions - all of which can be ported back to an EHR via results message. Additionally, all de-identified transaction data is saved in our system for reporting and can be made available back to clients via data exports.

Patients can interact with the pCare system via a pillow speaker, tablet, or personal device paired to our system. On Screen Displays alert the patient to view education in preparation for discharge as well as present surveys patients complete in order to give staff a pulse check on an admission. Patients can further interact with the system by answering learning verification questions, placing service quests, ordering meds to beds, ordering meals, and managing room temperature and lighting controls.

pCare CareFlows are triggered by both EHR data and interactions with our system to guide the patient during an admission. Available CareFlows include Discharge Planning, Falls Prevention, Infection Control, and Pain Management.

Navigating the system is as easy as using a television remote and it can be done via a person device. The content presented is from validated patient education publishers whose content is not only scientifically accurate but created in accordance with health literacy design priciples. In addition to providing content in multiple languages, our VideoConnect telepresence solution include Language Connect which facilitates 1-click access to video translation services.

pCare intergrates with leading EHR systems which enables prescription and documentation of education transactions. CareFlows further automate the process by dosing information over the duration of an admission.

pCare integrates with leading EHRs including Epic, Oracle Health (Cerner), Meditech, and Altera (Allscripts)

Use Cases

Description:
Differentiators vs Internal Options:

Designed for Efficiency

It’s frustrating to go from system to system and platform to platform. Simplify and streamline the care coordinator workflow with health education that integrates with your care coordination platform from a single desktop.

From Chaos to Clarity

Ensure consistency and boost productivity by connecting care coordinators to a single, trusted source of health information. Whether care coordinators are looking for health education to prep for a call, use during an appointment, or send as a follow-up, we’ve got every care moment covered.

Content Your Way

Customize your content according to strategic initiatives and organize content around the conditions important to your organization. Deliver a consistent education experience from your care coordinators to clinics.

Pediatric use cases:

None provided

Users:

Clinical care

Description:

Via the personalized patient portal accesssible on the in-room TV, patient have access to a wide variety of education that can be automatically prescribed via data from the EHR as well as accessed on demand. All education transactions are documented back into the EHR. Via integrations with a variety of HIT, patietns can place service requests, order meals, adjust environmental controls, completed satisfation surverys, and thank nursing staff for their care.  

Pediatric use cases:

Same functionality above with an age-appopriate interface.

Users:

Patients, families, and staff

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic, Cerner

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, ERP system, Patient portal, ADT, Credentialing, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Meditech, Cerner, Allscripts, Other

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Other, Mobile / Tablet (native app)

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Powerfully Personalized

People want content that makes them feel they aren’t part of a mass cookie-cutter approach, but an individualized one. Create a more relevant, compelling experience that encourages people to take charge of their health by providing patients with health education tailored to their specific needs.

Empowering Content

From visionary videos to words that work, we provide easy-to-understand, relevant, compelling content that meets the ever-growing needs of today’s patients. And our agile content delivery approach ensures up-to-date health information.

Unlimited Access

Limitations disappear as patients get convenient access to health education in the clinic, around the corner, and across the world. Their personal, secure health portal is available on any device, at any time.undefined

Differentiators vs Competitors:

Better Engagements Driven by Powerful Insights

Healthwise gives the care team the answers and insights they need to work smarter, deepen patient relationships, and deliver better results. Guide the next step in the care plan and target inventions by tracking and understanding patient activity. Population-wide reports and dashboards give you a bird’s-eye view into patient progress and how care coordinators are performing with patient education.

Differentiators vs EHR Functionality:

pCare has been providing innovative communication, entertainment, and education solutions leveraging television systems for healthcare organizations since the 1950's. This is our are area of expertise that is unmatched in the industry.

We understand how to create a great experience for the patient while complimenting care and improving efficiency of the staff by:

integrating into hospital systems

adopting hospitals workflows

offloading non-clinical tasks from nurses to patients wherever possible.

Backed by 7 decades of experience and expertise, the pCare team compliments and optimized internal resources by taking on the tasks we do best and allowing hospital clinical, IT, and facilities teams to focus on what they do best.

Differentiators vs Competitors:
  • Best in KLAS for Interactive Patient Care System Category for 9 yrs running. (2015 - 2024).
  • Full service provider. pCare can manage setting up the television infrastructure including the wiring and switches, we can supply, provision, and install the television and hardware, we configure the software and train the staff.
  • pCare uses HIPAA certified and Healthcare credentialed staff to install the systems - not 3rd party contractors. We install faster and at a lower cost than any competitor.
  • HITRUST i1 Certified
  • Open Architecture. The pCare Connect API is designed to integrate with client technology and workflows.
  • Trust - We have been wholly focused on serving healthcare clients for over 70 years - longer than anyone else in the industry. With a proven record for technological innovation and superior service, hospital's nationwide trust pCare to deliver.

Keywords

Images

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Videos

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Downloads

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pCare_PrescribedEducation_CaseStudy.pdf

Alternatives

Company Details

Founded in 1975

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