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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Krames on FHIR
Krames on FHIR

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Categories

Solutions

Description

Product Description:

In early 2017, Epic introduced the Epic App Orchard, which opened up their platform to developers to create apps that use SMART and FHIR technology to integrate into Epic. This is an evolution to the traditional quarterly update integration that Epic began offering a number of years earlier.

In developing Krames On FHIR, Krames’ Product Team conducted many interviews with existing clients to see what were their “pain points” and looked for suggestions to improve upon or eliminate those pain points. The Krames On FHIR results have been truly impressive:

Benefits for Patients

· Provide the right content in the right format to the patient anywhere along their healthcare journey from Discovery to Recovery and beyond!

· Access easy to understand content on thousands of topics in English and Spanish, with content available in up to 15 additional languages and over 1,450 videos

· Gain knowledge and tools to effectively adhere to treatment plans, take medications properly, and self-manage conditions outside the health system to reduce readmissions

· Receive suggested patient education content, customized by their physician, in their preferred format - print, digital or video – accessible through their MyChart Patient Portal, Bedside or Mobile app with the ability to revisit or share the education with loved ones and care givers

· Pre/post procedure automated education via SMS to improve outcomes and ensure medication adherence.

Benefits for Clinical Teams

· Access to regularly updated patient education in clear, plain language developed using Krames evidence-based methodologies in multiple modalities

· Suggest the most relevant encounter education (including our vast video collection) to reduce clinical efforts and clicks.

· Deliver Krames patient education to your patients through MyChart Portal, Bedside or Mobile app or even through your Care Plans teaching points

· View the dates of the education materials that the patient has previously received and see how the patient has interacted with the content

· Improve clinical workflows by reducing the number of clicks and making patient education easier to find via suggested content, personal favorites and organizational or departmental folders

· Providing multiple formats of education (print, video, digital, etc.) addressing SDOH issues and positively affecting HCAHPS

Benefits for IT Teams

· Eliminate quarterly uploads of patient education, reducing the technical resources needed for maintenance and support

· Piloted Epic’s Tesseract with Epic to reduce and simplify API integrations

· Adhere to the latest industry standard SMART on FHIR API standards

· Facilitate implementation using our pre-approved app

· Follow a detailed project plan and how-to guide for implementation, provided by EPIC

· Adhere to regulatory requirements, as the application allows clinicians to share information to the Patient Portal and write data back into the EHR

About Krames:

For 40-plus years, Krames solutions—which now include those of our WebMD and Medscape family—have been attracting, educating, and retaining patients. Partnering with a results-driven company like Krames is key for health care networks to provide a personalized patient experience that coordinates digital and physical touchpoints. Patients stay engaged with their care plan and clinicians, improving their satisfaction and loyalty and reducing readmissions—creating healthier outcomes for all.


Product Description:

The Mytonomy Cloud for Healthcare is an end-to-end enterprise platform to educate and engage patients from discovery through discharge with high-quality video content and intelligent engagement. 

We are both a content producer and a cloud software provider, enabling unique benefits.

  • Mytonomy produces evidence-based, cinematic quality, microlearning patient education (short 1 to 3-minutes) via 3000 broadcast ready episodes today (and growing). 
  • We deliver our content, your content and any 3rd party content to patients on behalf of the provider, through our modern, cloud-based streaming platform that has unique engagement capabilities throughout.
  • Providers can upload additional videos or handouts at any time and these are delivered alongside Mytonomy's award-winning libraries, spanning ALL major conditions and procedures such as Ortho, Cardiac, Oncology, Neuro, Labor and Delivery, GI and much more. 

Mytonomy's studio can easily update and change any off-the-shelf content to personalize and tailor the solution to meet your organization's needs.

  • Our easy-to-use user interface leads to high user engagement rates, forming a foundation for your patient shared-decision making, marketing outreach and digital front-door, or enterprise-wide patient education and engagement approach that modernizes ambulatory and inpatient pre/post visit preparation and discharge. 

We routinely help clients consolidate legacy education vendors and replace them with Mytonomy's single platform helping to reduce unnecessary costs and modernize.

Mytonomy goes beyond white-labeling to tailor and personalize the libraries to your institutional needs. 

  • We support any level of tailoring needed by your institution. We come out of the box with highly diverse content that supports Diversity, Equity and Inclusion (DEI) goals.

Mytonomy Cloud for Healthcare can be used as a stand-alone portal or integrated with your EHR or CRM to trigger content automatically.

  • No app to download, as Mytonomy's entire solution is mobile-responsive enabling patients to participate in their decision-making or to receive better discharge and recovery instructions. 
  • All 24/7 on any device at any time including smart TV's, Tablets, Phones and Computers. 

At the end of the day, Mytonomy is helping to drive a better experience and healthier outcomes at home or in the hospital/clinic.

About Mytonomy:

Mytonomy Inc., based in Bethesda, MD is a leading provider of healthcare cloud solutions for video-based patient education and engagement. The company leverages the power of content streaming and intelligent patient/provider communication to improve outcomes, reduce costs, and increase volumes. 

Mytonomy Cloud for Healthcare is used at 70+ hospitals, and 200+ clinics including 6 of America’s Top Academic Medical Centers. The enterprise platform provides a seamless, consumer-like experience across all major medical conditions, pre/post procedure, ambulatory, inpatient, and at-home care, and fully integrates with all major EHR and CRM systems. 

Mytonomy has been named to the Inc. 5000 List of Fastest Growing Companies in the U.S. four years in a row and was recognized as Best SaaS Platform for Healthcare in 2022 by The Cloud/SaaS Awards. Mytonomy’s award-winning clinical studio is now the largest producer of cinematic quality evidence-based, microlearning education for patients and families, and the studio has received over 150+ Telly, Digital Health, and Health Information Awards for excellence in clinical education.

Compatibility level

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Clients

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Product Capabilities

The Krames clinical content team does continuous review of standards in clinical literature, guidelines, and best practices to keep our content current. As we look to develop content and maintain our existing content library, we ensure clinical accuracy by our team working in conjunction with our in-house research director and together we continually monitor over 180 guideline associations; which include organizations like AWHONN, ACOG, American Academy of Pediatrics, CDC, NIH, American Diabetes Association, American Academy of Emergency Medicine, just to name a few. Based on review we update content to reflect current standards – at three levels: 1. The first level is “Proactive”: Where all content is reviewed on a 24-month cycle 2.The second level is “Responsive”: All relevant content is reviewed when we’ve identified a change in standards 3.The third and final level is “Emerging”/new research: This is the real-time creation of new content describing emerging clinical issues (e.g. COVID-19, Vaping, ZIKA) Our process for content review includes: - Health content, including interactive or self-management tools and multimedia content, has two external medical reviews. - Health content enters its “first” medical review two (2) months prior to the expiration of the last review date and the medical review process - two medical reviews, one editorial review, QA, and translation - may take several months to complete. Dates of medical reviews are tracked and stored in the Krames UCR. Certain diseases and conditions that have ongoing medical research and frequent updates to treatment guidelines are medically reviewed more often, as an off-cycle review, to remain current with emerging standards of care. - Content is updated immediately, as an off-cycle update, when significant new medical knowledge or change(s) in medical guidelines occur, and when content errors (not spelling or grammar) are identified. - Two medical reviews are performed on health content. At least one of the medical reviewers is an expert or specialist in the area pertaining to the disease, condition, or topic under review. - Experts or specialists in the area pertaining to the disease, condition, or topic under review consist of physicians, advanced practice registered nurses (APRN), physician assistants (PA), and other clinicians with a specialty focus on the specific subject matter. - Our in-house clinical team finalizes the medical review process by validating each content review to ensure consistency and accuracy across our library.

Captures and tracks what information has been provided to the patient, what they did or did not interact with. Records dates of when education materials were received to help ensure they don't repeatedly get the same information. Indicates whether or not a patient viewed a healthsheet and/or how much of a video they watched. Everything writes back to the AVS.

We offer optionality in terms of delivery for our content to truly meet patients in their preferred modality, wherever they are in the patient journey! (Our healthsheets and collection of over 1,450 videos can be integrated in EPIC clinical references & MyChart, mobile, pre/post procedure SMS, TV channels, online, pre-printed booklets, interactive guidebooks, AI physicians assistant, etc..)

Krames takes an individualized approach as we engage patients in their healthcare journey. We deliver engaging Krames patient education in digital, video, or print formats, based on each patient's unique learning style. It applies the latest health literacy principles to help clarify diagnoses, support shared decision-making, and build a trusted physician-patient relationship. Our Digital Content is comprised of not just written content, but also image only, animations, and videos that assist healthcare professionals in educating their patients in the style that fits the patient. We use the Health Literacy Advisor software, which can calculate reading scores using a variety of scales and we record Gunning-Fog and Flesch-Kincaid reading ease in our database. Our digital, video, and print content contains diverse, culturally sensitive images that appeal to many different populations and demographics. We have an extensive video collection that ranges across the continuum of healthcare. Additionally, Krames has 1,500+ "Easier-to-Understand" healthsheets which are at a 4th grade reading level and below and over 100 "animation only" healthsheets that provide step-by-step instructions using only images at reading level (0).

Improves clinical workflows by reducing the number of clicks and making patient education easier to find via suggested content, personal favorites and organizational or departmental folders Care managers can easily access content, while marking their favorites and organizing it into favorites shared across the team so they can easily see what has been shared.

Krames On FHIR allows clinicians to deliver up-to-date patient education at the point of care. Using SMART on FHIR technologies, it integrates smoothly into Epic and directly into your workflow. Krames On FHIR provides relevant information based on the patient record including conditions, medications, and procedures- and then recommends the right education based on the patient's profile and current clinical encounter.

Mytonomy’s rigorous content creation process ensures high-quality, peer-reviewed information that enhances viewer engagement, comprehension, and retention and comes from a trusted source. Each step of our process is informed by members of our National Clinical Advisory Network, who play a vital role in developing reliable, up-to-date content that answers patients' most frequently asked questions. Our National Clinical Advisory Network includes licensed physicians, advanced practice providers, behavioral health providers, nurses, pharmacologists, and therapists in active clinical practice. They each bring expertise in the patient care continuum. Members of this Advisory Network include thought leaders from major academic institutions, researchers, and authors published in peer-reviewed journals. Our members are Subject Matter Experts in major therapeutic areas who ensure that our 2,500+ microlearning videos are current, accurate and relevant. Mytonomy’s content creation follows a proprietary five-step process that involves internal review with our clinical leadership team and external review with at least two clinical experts from our Advisory Network guiding each step.

Can assign and track content; was the video viewed or the handout displayed as a PDF? The content can be assigned via various EMR triggers. Mytonomy can write back the viewership of the assigned videos back to the EMR. All digital activity on the Mytonomy platform is timestamped. Beyond tracking, Mytonomy allows providers to reduce manual follow-up with rule-based reminders based on context. Personalized messages (cognizant of PHI considerations) are sent via email, SMS, or MyChart that remind the patient to complete their assigned content.

Mytonomy's interface consists of YouTube-like playlists that stream video, audio and display PDFs. Surveys and digital interactions occur around the video viewing process. Our application is mobile-responsive and can integrate into your website, existing mobile app, or 3rd party EHR. Our data shows that patients watch multiple videos in a setting.

Some customers choose to expose our entire video library to their patients for browsing, and others assign specific condition modules based on the patient’s care plan and journey. At every step of the patient journey, Mytonomy’s nudging and hovering capabilities prompt users to take the next best action or monitor them remotely with simple questions. The patient experience is both guided and personalized.

Mytonomy’s user interface is similar to Netflix or YouTube’s playlists, which makes it feel familiar to patients. Mytonomy is an add-free model. There are few choices for patients to make: pushing play on a video or navigating to other videos, are really the only two options. The system has consistently scored 90%+ in user satisfaction and user comments validate the easy of use.

Mytonomy can be deployed with no EHR integration as a standalone portal. Our back end allows care navigators to invite patients to the platform with only a few clicks. Our website is WCAG compliant.

Mytonomy’s robust EHR integration strategy utilizes both HL-7 and FHIR based approaches to target content to patients. For systems wishing pure automation with no human involvement, we support multiple HL-7 message types to trigger content based on scheduling, including write back of patient viewership to the EHR. We partner with Redox to facilitate interoperability.

Mytonomy provides whole-person patient care that can be custom-created or tailored to each Oncology Center and/or Patient.

We digitize and modernize patient education and engagement across the entire oncology patient journey. Helping patients and families understand each step and participate in the decisions that need to be made while reducing time for providers. We do not do appointment scheduling or provider searches.

Yes, Mytonomy can partner with you to create caregiver content tailored to your system's cancer care journey. Caregivers can also access patient education as a means to understand their loved one's journey. Third-party links and resources can be aggregated in our UI, allowing caregivers to have "one-stop" for all digital resources (video, print, URLs).

Use Cases

Description:

Recognizing the need for immediate, reliable coronavirus education, we mobilized our resources to develop a coronavirus content package. We’ve follow CDC guidance while expediting clinical content reviews, translations, and coding as we’ve expanded offerings for Krames On FHIR and Krames On-Demand (12 HealthSheets, translated for 7 languages, and 10 videos for adult and pediatric audiences).

Pediatric use cases:

We have multiple Children's hospitals using Krames on FHIR- especially for our abilty to leverage our exclusive relationship with Kid's Health and their video collection!

Users:

Houston Methodist amongst 30+ others.  

Description:

Personalized Patient Education in your Epic/Cerner Portal

Big results for patients, few clicks for staff. Deliver micro-learning patient education videos and assets from a branded portal integrated with your EHR with a user interface that drives the consumption of key messages. For example, trigger blood thinner videos for all discharged CABG patients or text your discharged heart failure patients their care plan. Craft patient journeys for over 100 conditions using video content and algorithmic nudging to reduce provider time spent on phone calls and questions via email.

Shared Decison-Making

For patients that have complex care decisions such as Oncology, Cardiology / Cardiovascular, Bariatrics, Orthopedics, Neurology etc. Mytonomy has a state-of-the-art patient and family education system that enables better participation in decision-making for patients, saving clinicians time and achieving better results. We leverage the same Mytonomy Cloud for Healthcare Solution to help patients understand treatment options, and alternatives to ultimately participate efficiently and deeply in their own care journey.  

Improved Email Marketing & CRM

Dip into your rich video asset library from Mytonomy to improve your targeted email campaigns sent by your existing CRM. Generate higher click/open rates and drive traffic to “no-login-required” video portals that include your own content, resulting in thousands or hours of videos watched.

Remote Patient Monitoring (RPM) & Coaching

Use Mytonomy (or your own) content in your RPM solution or coaching practice. Mytonomy provides a single place for all patient education resources and communications.

Pediatric use cases:

We support families and children with the Mytonomy library of over 400 children's videos and any third-party content or content you have created.

Users:

All existing clients use Mytonomy Cloud for Healthcare. For example, Hackensack Meridian Health, Carilion Clinic, Saint Luke's of KC, Rush, UCLA, UC Davis, UC Irvine, UC San Diego, UCSF, Riverside, Inova Health System, Brigham Women's, Memorial Hermann, and many more.

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, Website / public online sources

EMR Integration & Relevant Hardware:

Not applicable

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, Allscripts/Eclipsys, Evident, MEDHOST, Self-developed

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Patient portal, Pop health platform, Home health, Website / public online sources

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, athena, eClinicalWorks, McKesson, Athenahealth, NextGen

Hardware Compatibility:

None provided

Client Types

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Differentiators

Differentiators vs EHR Functionality:

Unparalled, proven FHIR app

Differentiators vs Competitors:

We offer optionality in terms of delivery for our content to truly meet patients in their preferred modality, wherever they are in the patient journey! (Our healthsheets and collection of over 1,450 videos can be integrated in EPIC clinical references & MyChart, mobile, pre/post procedure SMS, TV channels, online, pre-printed booklets, AI physicians assistant, etc.!)

1. **FHIR experience** - Krames On FHIR is a proven solution that addresses an organization’s patient education gaps. Krames has over 39 live clients and anothr 20 in different stages of implementation with thousands of clinicians who are using Krames On FHIR every day! No other patient education vendor can say that. Plus, we’ve developed repeatable best practices to prevent delays, reduce risks, and eliminate disruptions during implementation.


2. **Breadth and depth of expertise** - Krames brings to clients more than 40 years of experience focused on health care education, clinical workflow solutions, and positive patient outcomes - all rooted in the science of behavior change. We have internal experts experienced in health care regulations and risks who understand that evidence-based, clinically validated content - updated in real-time through FHIR technology - enables quality clinical education and speed to market for your organization.

3. **Direct to Patient automated education**- Our Direct To Patient automated education extends our Krames patient education outside of the four walls/portal and into the patients pocket! Pre/post procedure education, medication education and adherence, medications savings, and wellness to improve outcomes.


4. **Ease of use** - Upon conducting many hours of clinician focus groups, we created Krames On FHIR for seamless integration into the EHR workflow. It's a strategically developed application with a modern, initiative user interface that enhances the clinical workflow.

Differentiators vs EHR Functionality:

Video and written content. Content Streaming with intelligent engagement, fully integrated and automated with EHR and delivered to patient anywhere in their journey.

Differentiators vs Competitors:
  • Both a content producer and creator of modern cloud patient education and engagement software.
  • We support entire patient journey on single platform, single data model - real-time data analytics anywhere across the journey. 
  • Digital forward and consumer-oriented - supporting 6 tenents of modern consumer experience
  • Healthcare video-based microlearning that is broadcast quality filmed in HD 6K and 4K scalable to the TV
  • Smart TV apps to bring your brand into the patient's home on any device - phone, tablet, Computer and TV
  • Replacing long-standing incumbents in the patient education and engagement space. 
  • Only enterprise cloud solution built ground up post iPhone! Modern, scalable architecture.

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