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Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
HealthTap
HealthTap

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Categories

Solutions

Description

Product Description:

HealthTap was specifically designed to capture patients from the moment they have a question about their health, through exploring potential self care options, and if needed, through finding a doctor and adhering to treatment plans. In addition too our out of the box application, we can work with health systems on white labeled and co-branded solutions to ensure patients are maintaining a consistent experience across their care journey. Though many individual point solutions exist for individual components of our solution, the combination of all of them in one place establishes our platform as the entry point into the healthcare system.

About HealthTap:

HealthTap provides real-time access to high-quality, affordable healthcare including urgent care and primary care.

Product Description:

Carium is a Care Experience Platform (CXP) delivering the next generation of advanced virtual care technology. Within one, cohesive ecosystem, the end-to-end care journey is actionable, personalized and efficient for care teams and the people they serve. Carium helps health systems, payors/payviders and healthcare innovators lower costs; increase speed-to-market; achieve measurable results; and enable robust, engaged experiences.

Our secret sauce is that Carium enables a better care experience – whether as the care “giver” or the care “receiver”– than legacy/existing technologies have been able to provide. With better experiences, people want to engage, feel good when engaging, realize benefits, and see results.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:
HealthTap's platform can be extended to whichever users and providers the customer decides to implement HealthTap with, as long as they have access to either the web, or a suitable iPhone or Android device
Description:
  • Atrium Health Wake Forest Baptist’s bariatrics department first deployed Carium to support patients on their medical weight loss journey. Their comprehensive program integrates remote monitoring, patient self-reporting, and care pathways into a data-assisted and personalized treatment program.
  • St. Luke’s, an Idaho-based, clinically integrated network of clinicians started using Carium to enable their health coaching program and within the first six months expanded to care management, employee wellness, lifestyle medicine, and cardiac rehab. St. Luke’s is leveraging Carium’s novel data to enrich their EDW and enable robust insights by combining biometrics, PROMs, clinical data, and claims data.
  • Atrium Health’s Perfect Care transforms cardiac care by engaging each patient and their family – in the comfort of their home – with a personalized approach. Carium’s innovative tech connects patients and their care teams to monitor, engage, and proactively collaborate with patients before their cardiac surgery and during their recovery journey.
  • A primary care practice based in California, Lifestyle Medical, quickly pivoted during the pandemic to address the care needs of their patients — from the safety of home — with remote patient monitoring (RPM) and virtual patient engagement. With strong patient experience results, their practice recently expanded Carium as their digital front door.
  • Health Logx partners with primary care practices to provide fully virtual health and wellness services for patients, on behalf of the practice. They focus on RPM and chronic care management (CCM) programs to track patients in between office visits. Patients are equipped with connected devices to gather biometric data and interact with Health Logx via messaging, video chats, and phone calls.
  • The Mecca Gym isn’t a typical gym or weight room. It’s all about fostering personalized experiences, building accountability, and scaling resources to promote health among members. Their personal trainers—with advanced degrees and clinical credentials—regularly track member behavior and progress using Carium.
Pediatric use cases:

None provided

Users:

Patients, Physicians, nurse practitioners, physician assistants, dieticians, behaviorists, and exercise physiologists

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, ERP system, Patient portal, Pop health platform, Behavioral health, Community based organizations, ADT

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Athenahealth, CPSI, MEDHOST

Hardware Compatibility:

Mobile / Tablet (web optimized), Mobile / Tablet (native app), Desktop

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:
HealthTap's core differentiator is that we are able to deliver a complete package to our customers that they can use as a digital front door. The integration of all of these traditionally point solutions is what drives much higher engagement and satisfaction than our competitors. Additionally, our roots as a direct to consumer business helped us to build up our extensive library of health information and previously answered patient questions. This not only allows many users to answer their questions without ever talking to a healthcare provider, but also allowed us to ingest this valuable information, and use it along with other up to date medical information, to create Dr. A.I., our A.I. powered symptom assessment and triage tool.
Differentiators vs EHR Functionality:

EHRs, due to their ubiquitous presence in healthcare, are also considered competitors. However, their primary function as digital record-keeping fails to deliver action-based engagement on the data it stores. 

Recently, some major EHRs introduced additional functionality intended as engagement capabilities, but are instead, simply retro-fitted aged architectures with limited functionality. Our third competitor category is Customer (or Patient) Relationship Managers, most of which fail to align with the unique needs of the healthcare industry and fail to integrate within the larger ecosystem of care.

Differentiators vs Competitors:

According to our customers and market analysis, our top differentiators include:

  • One end-to-end, complete platform ecosystem for advanced virtual care, enabling healthcare. organizations to streamline their tech stack
  • Ability to actively engage people within their healthcare journey, regardless of disease state, condition, or location.
  • Ability to automate care team workflows to optimize operational efficiencies. 
  • Ability to customize clinical pathways and retain IP ownership.
  • Ability to deploy within weeks, with less cost than hiring just one senior software engineer.

Keywords

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Company Details

Founded in 2010

Founded in 2018

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